[x]

See Where You Rank in Virginia

Full Tilt Asks Players to Verify Accounts, Will Re-Launch by November 6[ return to main articles page ]

By: Dan Cypra    [See all articles by Dan Cypra]
Published on Sep 14th, 2012
In a thread on Two Plus Two, Full Tilt Poker players reported receiving e-mails from the now PokerStars-owned room requesting account verification. The correspondence read in part, "Action Required: You will need to verify your identity to access your account. In the interest of account security and in accordance with the anticipated Isle of Man regulatory requirements, you are required to verify your identity."

Why should a player verify his account two months prior to a re-launch of what was once the second largest online poker room in the world? The same e-mail explained, "Providing valid documentation now will ensure that your account is fully verified and active upon re-launch. Once re-launch and system testing has completed, you will have unrestricted access to your Full Tilt Poker account, including all cashier functionality and poker games."

The e-mail, which several players reported receiving, claimed that Full Tilt Poker would be back online by November 6, which would be 17 months following the suspension of its license by the Alderney Gambling Control Commission in June 2011.

While some players were encouraged to hear that Full Tilt could rise from the ashes phoenix-style, others were perturbed at the extra work now required to prove their identities. One Two Plus Two poster wrote, "Got that email as well. Don't like the sound of it at all. They mess up big time, I can't access my money for 1.5 years, they somehow manage to come back into business with the help of Stars, and the first thing I hear from them is that bull**** about my documents that I already sent them multiple times."

Pokerfuse and PokerNews claimed the e-mails sent to players were "legitimate." The former pointed out, "So far, only a small subset of players have been contacted; it is not clear whether e-mails are simply being sent out in batches or if re-verification only applies to customers in specific locations or with a certain account status." One poster said he responded to the request for verification, but his documents were rejected because they exceeded 3 MB in size.

In terms of who was contacted, one poster on Two Plus Two who had asked Full Tilt Poker support for more details said that only players with over $3,500 in their accounts and whose addresses were outside of the United States received the e-mail. When and if other accounts need to be verified is not yet known.

Another Full Tilt user posted that if players are successful in confirming they are who they say they are, they'll receive an e-mail back from Full Tilt similar to the following: "We can confirm that we have now verified your identification documents and upon re-launch by November 6, you will have full and unrestricted access to your Full Tilt Poker account. Your cooperation and understanding in this matter was greatly appreciated."

PokerStars purchased Full Tilt in a deal agreed to in July and consummated in August with a $225 million down payment to the U.S. Department of Justice. Full Tilt will reopen its doors for non-U.S. players. Meanwhile, the cashout process for U.S. players remains up in the air.

Comments

  1. Unfathomable how ppl could be complaining about confirming their identity in order to regain access to their funds/accounts. I'd be glad Tilt/Stars is doing this as it shows they are serious about protecting your money.
     
  2. +1
    Edited By: wackyJaxon Sep 15th, 2012 at 10:59 AM
  3. Hey, that account screenshot is me!!!! (just kidding) However, if I did have that money, Id prolly have half the roll inplay like this dood did..
    I envy you winning players..Glad to see some FT comin back for you ROW's.....
  4. just want my 2 dollars and never play there again. USA owned and operated only way to go.
  5.  
    Originally Posted by TheVillageGrinder View Post

    Unfathomable how ppl could be complaining about confirming their identity in order to regain access to their funds/accounts. I'd be glad Tilt/Stars is doing this as it shows they are serious about protecting your money.

    Lol at people bitching that they have to verify their account. Its so hard to sent a copy of your documents in.
  6.  
    Originally Posted by tedSTRETCH View Post

    Lol at people bitching that they have to verify their account. Its so hard to sent a copy of your documents in.

    I think people are just upset that after being separated from their funds for a year and a half, this is the first correspondence from Full Tilt they get.
     
    Thread Starter
  7. what if your account was in your ex girlfriend's name because you wanted rake back, and then now your ex girlfriend lives in sweden and knows you cheated on her. all the contact details including the email address registered with the account is hers. however the credit card / bank details used for deposits and cash outs were in the guys's name. what would you do? so i can let my friend know...
  8.  
    Originally Posted by peacebrother View Post

    just want my 2 dollars and never play there again. USA owned and operated only way to go.

    how long will usa take though?
  9.  
    Originally Posted by 247Solid View Post

    what if your account was in your ex girlfriend's name because you wanted rake back, and then now your ex girlfriend lives in sweden and knows you cheated on her. all the contact details including the email address registered with the account is hers. however the credit card / bank details used for deposits and cash outs were in the guys's name. what would you do? so i can let my friend know...


    they are keeping that money
    2
  10. what about us that have moved and are playing on stars again...is there a way we could 'verify' out ftp accounts as well?
     
  11. Hi,

    does this mean we Americans will be able to actually PLAY on Full Tilt or does it simply mean it will reopen and be like PokerStars that only the rest of the world can play???

    Will we be able to play on stars on Nov 6?
  12. got my email from FTP yesterday....my current address has changed since I last played on their site. Hope its not too much of a hiccup for them. Can't understand why someone would be so upset with having to submit documentation again....small price to pay imo.
     
  13.  
    Originally Posted by hundert View Post

    Hi,

    does this mean we Americans will be able to actually PLAY on Full Tilt or does it simply mean it will reopen and be like PokerStars that only the rest of the world can play???

    Will we be able to play on stars on Nov 6?

    sorry...but US players will not be allowed to play on FTP when it re-launches this fall......that goes for stars as well. Its gonna be quite some time for that to happen unfortunatly.
     
  14.  
    Originally Posted by peacebrother View Post

    USA owned and operated only way to go.

    ummm....yeah!
     
  15. Just really sucks that us usa player still have to endure the wait of not being able to play on the top sites .Instead we are stuck with months of waiting for a cash out..Hopefully one day it will all be over
  16. Im still awaiting an email from full tilt explaining why i cannot access my account... and maybe an apology or something similar.
    Pretty pathetic they have still not contacted players directly with any info... that's pretty bad customer service IMO.
    Best be getting a free tournament ticket for the 750k as interest too!
  17. Nothing bad will come from a poker site wanting to verify your identity before give you access to your funds.
  18.  
    Originally Posted by McBain74 View Post

    got my email from FTP yesterday....my current address has changed since I last played on their site. Hope its not too much of a hiccup for them. Can't understand why someone would be so upset with having to submit documentation again....small price to pay imo.

    +1 exactly, its a minor inconvenience... sucks but will take a few minutes.
  19. I just want my jersey and my avatar. I just hope it not rigged like stars:) lmao
  20. YEAH, LMAO!!!!!!!!!!!!!!!!!!!
 
Page 1 of 21 2

Return to Articles

Quick Navigation