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how do i report here a score?

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  1. d33p d33p is offline

    Paço De Arcos
    Portugal

    Posts: 7
    Joined: Jan 10

    Jul 27th, 2011 (7/27/2011 5:36am)

    hey, just binked the 30kgtd on stars, my biggest score to date and it does not apear.

    quite a few after than one apear as normal.

    is there a way for me to report it?

    tyvm.
  2. C_Bomb C_Bomb is offline

    Croydon
    Australia

    Posts: 755
    Joined: Jun 09

    Jul 27th, 2011 (7/27/2011 5:39am) in reply to d33p

    When?
    If you haven't waited a week, then you should wait a week

    these things take time

    Also see this link http://www.pocketfives.com/faq/ and search for missed scores.
    Edited By: C_Bomb Jul 27th, 2011 at 05:43 AM
  3. d33p d33p is offline

    Paço De Arcos
    Portugal

    Posts: 7
    Joined: Jan 10

    Jul 27th, 2011 (7/27/2011 10:32pm) in reply to C_Bomb

    ty c_bomb.
    Thread Starter
  4. Dan Dan is offline Administrator

    Posts: 5,239
    Joined: May 06

    Jul 28th, 2011 (7/28/2011 10:57pm) in reply to d33p

    Hey, bud.

    Our pokerstars feed updates once per day. If you're still missing this, or any other score, please e-mail me at support@pocketfives.com.

    Note that we only track scheduled tournaments (sit and gos and satellites don't count) that have at least a $1 buy-in, at least 75 players, and at least a $500 prize pool.
     
  5. d33p d33p is offline

    Paço De Arcos
    Portugal

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    Joined: Jan 10

    Jul 29th, 2011 (7/29/2011 3:38am) in reply to Dan

    think i just did that, could you confirm it?
    Thread Starter
  6. Dan Dan is offline Administrator

    Posts: 5,239
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    Jul 29th, 2011 (7/29/2011 5:17am) in reply to d33p

    I did not get an e-mail from you. Why don't you just post it here and I'll figure it out?
     
  7. 4Aces1King1 4Aces1King1 is offline

    Norway

    Posts: 849
    Joined: Aug 08

    Jul 29th, 2011 (7/29/2011 6:26am) in reply to Dan

    Didn't it just show up in your profile? 5k win on July 21st! NIce hit man, gg!!
  8. rock_it_bad rock_it_bad is offline

    Bateman
    Australia

    Posts: 167
    Joined: Aug 10

    Jul 29th, 2011 (7/29/2011 6:48am) in reply to 4Aces1King1

    Hey Dan know im being a pain but still havent got my omaha score up from the 24th of this month. Did u get my email??
  9. Dan Dan is offline Administrator

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    Jul 29th, 2011 (7/29/2011 4:20pm) in reply to rock_it_bad

     
    Originally Posted by rock_it_bad View Post

    Hey Dan know im being a pain but still havent got my omaha score up from the 24th of this month. Did u get my email??

    Not sure. I get a lot of e-mails. Why don't you send me an e-mail again today and I'll look into it?
     
  10. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

    Norway

    Posts: 6,245
    Joined: Aug 07

    Jul 29th, 2011 (7/29/2011 7:22pm) in reply to Dan

    I think theres some lag in your stars-feed. Im also missing a score. I've hit u up with an email.
     906 
  11. Dan Dan is offline Administrator

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    Jul 29th, 2011 (7/29/2011 9:11pm) in reply to ApesAreFun

     
    Originally Posted by ApesAreFun View Post

    I think theres some lag in your stars-feed. Im also missing a score. I've hit u up with an email.

    Got your e-mail and added your score, Ape.
     
  12. rock_it_bad rock_it_bad is offline

    Bateman
    Australia

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    Jul 30th, 2011 (7/30/2011 2:46am) in reply to Dan

    sent another email to support@pocletfives.com hopefully that one reaches you.
    Thanks dan
    Edited By: rock_it_bad Jul 30th, 2011 at 02:47 AM
    Reason: support@pocketfives.com
  13. Dan Dan is offline Administrator

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    Jul 30th, 2011 (7/30/2011 5:49am) in reply to rock_it_bad

    Luke,

    Got it. Thanks.
     
  14. UKKage UKKage is offline

    Southsea
    United Kingdom

    Posts: 94
    Joined: Jul 07

    Jul 31st, 2011 (7/31/2011 6:18am) in reply to Dan

    Also sent an e-mail with a couple of results that have been missed.

    Hope you got it okay.
    376 
  15. Dan Dan is offline Administrator

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    Jul 31st, 2011 (7/31/2011 5:22pm) in reply to UKKage

     
    Originally Posted by UKKage View Post

    Also sent an e-mail with a couple of results that have been missed.

    Hope you got it okay.

    Yep, got it, and the scores have been added.
     
  16. boneralert boneralert is offline

    Fort Worth, TX
    United States

    Posts: 670
    Joined: Jan 11

    Jul 31st, 2011 (7/31/2011 7:07pm) in reply to Dan

    I have a score I probably need to email you about. What kind of details do I need to send?
  17. racer racer is offline

    Gananoque
    Canada

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    Jul 31st, 2011 (7/31/2011 8:00pm) in reply to boneralert

     
    Originally Posted by boneralert View Post

    I have a score I probably need to email you about. What kind of details do I need to send?

    If you, or anyone else, is missing any scores on 888 since July 1st, please e-mail me at support@pocketfives.com with the date, tournament ID, tournament name, buy-in, prize pool, and number of players so I can add them if they qualify.
  18. d33p d33p is offline

    Paço De Arcos
    Portugal

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    Aug 1st, 2011 (8/1/2011 11:13am) in reply to racer

    nice job, thank you man.
    Thread Starter
  19. UKKage UKKage is offline

    Southsea
    United Kingdom

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    Aug 2nd, 2011 (8/2/2011 12:36am) in reply to d33p

     
    Originally Posted by d33p View Post

    nice job, thank you man.

    +1
    376 
  20. Dan Dan is offline Administrator

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    Aug 8th, 2011 (8/8/2011 5:55am) in reply to UKKage

    No problem, guys. If anyone else has any missing tournament scores (specifically pokerstars or Merge, whose feeds were not working properly on July 25-27), please e-mail me at support@pocketfives.com.
     
  21. d33p d33p is offline

    Paço De Arcos
    Portugal

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    Oct 21st, 2011 (10/21/2011 7:48am) in reply to Dan

    it seems that it misses another score dan:
    $11 NL Hold'em [1R1A, $20K Guaranteed]PokerStarsAug 6th, 2010 6:15 PM$ 24,850.00$ 1115$ 198.8031.05
    Thread Starter
  22. Dan Dan is offline Administrator

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    Oct 21st, 2011 (10/21/2011 6:37pm) in reply to d33p

     
    Originally Posted by d33p View Post

    it seems that it misses another score dan:
    $11 NL Hold'em [1R1A, $20K Guaranteed]PokerStarsAug 6th, 2010 6:15 PM$ 24,850.00$ 1115$ 198.8031.05

    Hey, please e-mail me with missing scores at support@pocketfives.com rather than posting them here.

    Also, since this score is more than a year old, it's not tracked for the Rankings.
     
  23. d33p d33p is offline

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    Oct 21st, 2011 (10/21/2011 11:12pm) in reply to Dan

    ok, thank you man and sorry to bother.

    cheers
    Thread Starter
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