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  1.  
    Originally Posted by David Jung View Post

    Have some sympathy man to the US players!

    But not to worry, I am an equal opportunity type guy and after WSOP, the promotions will be less 'racist' and more inclusive.

    haha, this guy is gr8
  2. yep something does nt add up here.

    a poker room manager with a sense of humour.

    nice reply david
  3.  
    Originally Posted by CHOOKTER View Post

    david - this promotion is racist to non americans

    not racist at all. xenophobic maybe.

    seriously though you guys are playing euro fish filled fields while we are down to 2 sites. I'd take open access to FTP and stars over a freeroll any day.
     
  4. Gotta give props to David and Hero. Obviously there is the motive to pick up traffic at his site but I have seen comments from David on here and during chat during other freerolls and sense that he has some sympathy for US players and the shitty situation we are in.

    Maybe its just the games I play in but it seems like 90% of the players at my tables are from the US so they are doing something right. Gotta agree though with Bonzi, I would take stars and FTP back over a freeroll anyday.
  5. Do you guys share the same cashout polciys as carbon? If so, I will not test on your site. If you dont, than i am all for it
  6.  
    Originally Posted by Unreal03 View Post

    Do you guys share the same cashout polciys as carbon? If so, I will not test on your site. If you dont, than i am all for it

    Jesus fucking christ, you are the most annoying person in the world. When you're not spreading general misinformation and trolling, you're apparently complaining about free shit. I hope to god it's the same, because it would be awesome if you don't play.


    I forgot to say, thanks David for the heads up on those freerolls, I wasn't thinking...I had only HoldEm selected, didn't realize a couple were Omaha/HORSE. I'm definitely digging Hero, and I think I may throw some money on there this week, simply based on how awesome you guys are doing for the US market.
    Edited By: digthatfunk May 8th, 2011 at 04:49 AM
  7.  
    Originally Posted by Unreal03 View Post

    Do you guys share the same cashout polciys as carbon? If so, I will not test on your site. If you dont, than i am all for it

    Apologies,
    English is my third language, so I'm not sure if I understand your intent completely,
    but
    #1. Yes, we share the same cash out policies as Carbon because we share the same cashier via Merge, but I am always able to assist where possible.
    #2. So, since we do share the same policy, then I understand that you will not join (test out) Hero?

    Thank you for your interest though and I hope you can find a site on Merge that better suits your interests, unfortunately, I believe that only Sportsbook, Players Only and Super Book had their own cashiers.

    But I could be mistaken, but they do not take US players any longer. But I wish you the best in playing at another site, as Hero is fully supportive of all our network partners.

    Apologies for my confusion about your intent because you did write down under you name: "Before you take one of my threads seriously, read my post history" and so I did, and I was further confused.

    But apologies for any misunderstanding, as again, it is sometimes difficult for me to understand western humour. And I couldn't understand your reply to digthatfunk as well, but I hope as I make more American friends I will be able to understand the social nuances more. Wish you the best at another site other than Hero.

    Thank you,
    David
    Edited By: David Jung May 8th, 2011 at 07:46 AM
    Thread Starter
  8. David, just received an email that this tournament was cancelled. Why?
  9.  
    Originally Posted by FPCatcher View Post

    David, just received an email that this tournament was cancelled. Why?

    +1 :(
  10.  
    Originally Posted by BigOlTatties View Post

    +1 :(

    Just finished with customer support. Turns out tournament was set up incorrectly. They said that we should receive an email from the tournament director when it is fixed. Hopefully, it will still be on for today.
  11. Tournament shut down.
    There seems to be some glitch with how I set up the bonus but I am looking to have it set back up shortly.
    Thank you will update soon.

    It is back up, please re-register, I had put an old bonus code on the play through and it got rejected by the system at that point; but better now than 1 minute beforehand, but entirely my error's not the networks.

    It is the same password and located in the Tournament: Scheduled: Special for May 15, 2011

    Thanks & regards,
    David
    Thread Starter
  12.  
    Originally Posted by David Jung View Post

    Tournament shut down.
    There seems to be some glitch with how I set up the bonus but I am looking to have it set back up shortly.
    Thank you will update soon.

    It is back up, please re-register, I had put an old bonus code on the play through and it got rejected by the system at that point; but better now than 1 minute beforehand, but entirely my error's not the networks.

    It is the same password and located in the Tournament: Scheduled: Special for May 15, 2011

    Thanks & regards,
    David

    Thanks, David. If (when) I ever make it out to the WSOP, the beer's on me!
  13. just downloaded hero i know this tourney got shut down and rescheduled for next week can i still play in it i sent email already waiting for response
  14. Hi,

    Yes, it was actually scheduled for next week, and you should have received the email by now.
    Cheers,
    David
    Thread Starter
  15. thanks got the email looking forward to playing one more question i have mastercard on my bank card so obv visa is not option to deposit whats next best way to deposit on hero
  16.  
    Originally Posted by jewcrew803 View Post

    thanks got the email looking forward to playing one more question i have mastercard on my bank card so obv visa is not option to deposit whats next best way to deposit on hero

    Most likely Western Union. I recommend reading this thread for more information: http://www.pocketfives.com/f10017/me...shouts-636806/
  17. whats the deal i jsut got pop up that this tourney is shutdown again it got to 299 players and now canceled again for 2nd week in a row???? whats the issues
  18. Well, I was coming to post the same thing as jewcrew, I just got the e-mail that it was closed again! @jewcrew80, it actually has always been scheduled for next sunday, and I'm sure David will get this fixed.
  19. yes i know it was orginally scheduled for next week but if u look both of them shut down when they hit 299 players cause 300 is the min for tourney and if they get only like 320 people thats damn good odds to win 100 bucks just wondering if that has anything to do with it
  20. The tournament is up again, and the password is the same.

    So what happened:
    This time Merge stepped in and helped me sort it out,
    basically, there is the $100 cash and the $100 play through bonus,
    I had assumed it was the $100 play through bonus that had caused the issue,
    when it fact it was the prize pool.

    Outside of setting up tournaments, bonuses are considered separately and not as cash;
    but within the tournament system they are considered to be part of the prize pool.

    I had assumed that the $100 bonus would be simply automatically applied as if it were a deposit bonus,
    but the tournament system saw it as part of the prize pool, so when the number of participants hit 300,
    the tournament basically imploded because the tournament program was then looking for $60,000 but only found only $30,000
    and then did an automatic shut down.

    So a couple of things:
    Once again apologies, sometimes when these things happen in life when I was younger I thought I was being punished by some higher power or that evil forces of life were trying to keep me from doing something, but the reality is, every time you do something new, you take a chance.

    It's great when it works out, but when it doesn't work out, you realize two things: 1. either you need to pay a helluva lot more attention and it's a reality check or 2.I've got to get this fixed right.

    I'll say that yesterday, I freaked out, was at my in-laws to pick up my son and then this happened and I got back into my car, let my son stay with his grandparents and then sorted it out. And I thought, 'wow, that was such a sick beat'.

    Today I was with my son and in-laws to pick up my son from yesterday,and got the message from the Merge tournament staff that this had happened and I felt the blood drain out of my face and then emailed Merge back and confirmed that they exactly saw the problem in how I set it up and were in the process of setting it up for me. I then still drove home like a maniac, nearly gave my mother-in-law a heart attack and came to the desktop to get a skype message from Merge that they had set everything up again and informed the players.

    And when I was driving home, I, of course hit every red light, and my iphone's touch screen stopped working, I guess it was because of the amount of bio-electrical energy I was generating and so I ended up cracking my iphone case cause I was that upset.

    Will this ever occur again? If this occurs again for this tournament I serious may have to consider ritual suicide. Should I have asked to ask the Merge tournament staff to review this with me first? Normally I would have but I was trying to be considerate because they were so busy lately and I arrogantly assumed that I knew the answer.

    Do I feel like an idiot? Yes. Do I look like an idiot? I mean it's the second time! Yes
    But, I guess part of all of this is that, ok, while I did pull out some hair, destroy my iphone case and scared my mother-in-law into thinking I was a madman. I'm still committed, I'm trying and I'm not perfect, but I'm going to keep at it until it is as good as it can be.

    Again, apologies for it, please register and if these are birthing pain to herald something great, then stick with me guys, my life is this company and you as players and with my family's support we will be great together, even if I have to choke on my own humble pie every day.

    Sincerely,
    Dave
    Thread Starter
  21. have to say i am impressed with this u keep people informed u are dedicated to this company i like what i see i hope if hero takes off that we get this same kind of service i already gave up on fulltilt if they do ever come back there is no way in hell i am playing there again look forward to the tourney thanks again for updates
  22. They always say 3rd times the charm
  23. ur still a BOSS david !! GG
  24. obv stay away from the in laws they are cursed!
  25.  
    Originally Posted by David Jung View Post

    [...]
    So a couple of things:
    Once again apologies, sometimes when these things happen in life when I was younger I thought I was being punished by some higher power or that evil forces of life were trying to keep me from doing something, but the reality is, every time you do something new, you take a chance.

    It's great when it works out, but when it doesn't work out, you realize two things: 1. either you need to pay a helluva lot more attention and it's a reality check or 2.I've got to get this fixed right.

    I'll say that yesterday, I freaked out, was at my in-laws to pick up my son and then this happened and I got back into my car, let my son stay with his grandparents and then sorted it out. And I thought, 'wow, that was such a sick beat'.

    Today I was with my son and in-laws to pick up my son from yesterday,and got the message from the Merge tournament staff that this had happened and I felt the blood drain out of my face and then emailed Merge back and confirmed that they exactly saw the problem in how I set it up and were in the process of setting it up for me. I then still drove home like a maniac, nearly gave my mother-in-law a heart attack and came to the desktop to get a skype message from Merge that they had set everything up again and informed the players.

    And when I was driving home, I, of course hit every red light, and my iphone's touch screen stopped working, I guess it was because of the amount of bio-electrical energy I was generating and so I ended up cracking my iphone case cause I was that upset.

    Will this ever occur again? If this occurs again for this tournament I serious may have to consider ritual suicide. Should I have asked to ask the Merge tournament staff to review this with me first? Normally I would have but I was trying to be considerate because they were so busy lately and I arrogantly assumed that I knew the answer.

    Do I feel like an idiot? Yes. Do I look like an idiot? I mean it's the second time! Yes
    But, I guess part of all of this is that, ok, while I did pull out some hair, destroy my iphone case and scared my mother-in-law into thinking I was a madman. I'm still committed, I'm trying and I'm not perfect, but I'm going to keep at it until it is as good as it can be.

    Again, apologies for it, please register and if these are birthing pain to herald something great, then stick with me guys, my life is this company and you as players and with my family's support we will be great together, even if I have to choke on my own humble pie every day.

    Sincerely,
    Dave


    Damn, David! Let me just say this, as I'm sure I'm not alone in thinking it: I doubt anyone thinks you look like an idiot; personally, I still think you look like a badass that is offering up a free 30k + 30k tourny. Don't sweat it too much man, we all understand that shit happens, and both times you had it taken care of almost immediately; I (and others I bet) appreciate SO MUCH what you're doing, especially in light of all the recent stuff us US players have put up with. Thanks again, keep up the good work, and know that your dedication alone has made me decide to play on Hero.
  26.  
    Originally Posted by digthatfunk View Post

    Damn, David! Let me just say this, as I'm sure I'm not alone in thinking it: I doubt anyone thinks you look like an idiot; personally, I still think you look like a badass that is offering up a free 30k + 30k tourny. Don't sweat it too much man, we all understand that shit happens, and both times you had it taken care of almost immediately; I (and others I bet) appreciate SO MUCH what you're doing, especially in light of all the recent stuff us US players have put up with. Thanks again, keep up the good work, and know that your dedication alone has made me decide to play on Hero.

    +1
  27. i just got like 6th in a freeroll on hero the 11 dollar sat i won do i have to use it to try to satty into nother tourney or can i use it for an 11 dollar tourney or 11 dollar sng??

    also how do i see verify i have this tickey i looked in cashier and doesnt say
  28.  
    Originally Posted by jewcrew803 View Post

    i just got like 6th in a freeroll on hero the 11 dollar sat i won do i have to use it to try to satty into nother tourney or can i use it for an 11 dollar tourney or 11 dollar sng??

    also how do i see verify i have this tickey i looked in cashier and doesnt say

    This is in your player admin under tournament tickets/bonus I believe and the ticket is only value for the type of tournament it states it for.

    Cheers,
    Dave
    Thread Starter
  29. it would be some much cooler if u could use them like tourney dollars on ftp i turned that 11 dollar satty into 109 ticket for 100k but would be better to play a number of tournies instead of just all in one you know what i mean
    Edited By: wackyJaxon May 11th, 2011 at 11:38 PM
  30.  
    Originally Posted by jewcrew803 View Post

    it would be some much cooler if u could use them like tourney dollars on ftp i turned that 11 dollar satty into 109 ticket for 100k but would be better to play a number of tournies instead of just all in one you know what i mean

    As a former stars exec, yes I totally know what you mean, but its the way the current structure is set up, so hopefully the system will evolve.
    And just as a general note:

    There are ONLY 469 players and it paid TOP 300, so this is still uber EV, the biggest problem I'm having is that poker player hate to share! LOL, but if you've joined yet, please do!
    Thread Starter
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