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Is anyone else having this much trouble getting paid by Lock?

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  1. Parligod Parligod is offline

    Posts: 180
    Joined: Dec 05

    Sep 20th, 2011 (9/20/2011 11:09pm)

    Obviously it's been harder to get payouts since Black Friday and it seems like Lock Poker has been getting worse as well. I actually got to a point where I stopped playing because I just wasn't getting paid in a timely manner. I told them I'm done and started draining my account, and after over 6 weeks and the help of Eric I finally got my payout into processing. I'm now at 7 weeks and still nothing...
  2. daughton daughton is offline

    London
    United Kingdom

    Posts: 359
    Joined: Oct 06

    Sep 20th, 2011 (9/20/2011 11:28pm) in reply to Parligod

    well this helps me in coming to a decision about should I open a Lock Poker account.

    TY
  3. boneralert boneralert is offline

    Fort Worth, TX
    United States

    Posts: 669
    Joined: Jan 11

    Sep 20th, 2011 (9/20/2011 11:43pm) in reply to daughton

    hmm ive gotten paid twice and just requested a third. theyve both taken some time but made it here in the end.
  4. kevmode kevmode is offline

    Posts: 1,005
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    Sep 21st, 2011 (9/21/2011 12:04am) in reply to boneralert

    boneralert how long did the check take to get to your address?
     
  5. boneralert boneralert is offline

    Fort Worth, TX
    United States

    Posts: 669
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    Sep 21st, 2011 (9/21/2011 12:10am) in reply to kevmode

     
    Originally Posted by kevmode View Post

    boneralert how long did the check take to get to your address?

    first one took about a month, this last one took roughly 3 weeks or so. that's from date requested to check in hand.
  6. kevmode kevmode is offline

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    Sep 21st, 2011 (9/21/2011 12:14am) in reply to boneralert

     
    Originally Posted by boneralert View Post

    first one took about a month, this last one took roughly 3 weeks or so. that's from date requested to check in hand.

    So how long did it take for your check to get approved? It has been 10days since I requested a check and it still hasn't been approved.
     
  7. boneralert boneralert is offline

    Fort Worth, TX
    United States

    Posts: 669
    Joined: Jan 11

    Sep 21st, 2011 (9/21/2011 12:26am) in reply to kevmode

    a few weeks maybe? once it gets approved it usually ships out fast.
  8. NG3434 NG3434 is online now make it happen

    Hamilton
    Canada

    Posts: 848
    Joined: Aug 09

    Sep 21st, 2011 (9/21/2011 12:29am) in reply to boneralert

    For online wallets (what ive used 3 times) it takes 2-7 days to get into the ewallet and then 2-5 days to get into my bank account. The fastest from Lock-Bank has been <7 days total
     
  9. donkiman donkiman is offline

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    Sep 21st, 2011 (9/21/2011 4:44am) in reply to NG3434

    For US players the only option is a check by mail.... It states in the cashier checks will take 4-6 weeks to be approved
     
  10. ManchVegasPwn ManchVegasPwn is offline

    Manchester, NH
    United States

    Posts: 633
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    Sep 21st, 2011 (9/21/2011 5:12am) in reply to donkiman

    The first check I withdrew from Lock Casino took approx 30 days to get check in hand.

    I requested my 2nd check on September 1st, and it is still "requested" in it's status. I am pretty sure this check is going to take a lot longer to recieve, because the 1st one only took like 4 or 5 days to go from "requested" to "processing/pending".

    I am confident I will be paid by Lock, and understand that it could take a while, especially with the recent scare of the DOJ possibly shutting down merge.
     1
  11. Metasploit Metasploit is offline

    Posts: 226
    Joined: Oct 06

    Sep 21st, 2011 (9/21/2011 6:29am) in reply to ManchVegasPwn

    lol locks the next site to get hit by the DOJ...wait n see
  12. poker123 poker123 is offline

    United States

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    Sep 21st, 2011 (9/21/2011 6:40am) in reply to Metasploit

    I was gonna be nice and not start a thread dogging lock poker but here's the deal with my problem. Even eric(manager) know about my problem when I emailed him back then.

    I withdrew a check $1000 on end of May, somehow, the check was lost in the mail or something(i dont know what the hell happened in the process). However, after help from eric and lock, the money WENT BACK INTO MY lockpoker ACCOUNT. Then I have to withdraw the $1000 out again. AS of september 21, 2011, my $1000 check that i withdrew in May is still processing LOL AHAHHHAHAH

    Needless to say, I QUIT lockpoker....I have officially deleted lockpoker off my damn computer. I will refuse to play on this damn slow ass site. What is the point of playing poker when I'm not gonna get pay. more than 4 fucking months and i still haven't got my $1000 check. I'm sorry but i'm done with this site. this site treats their customers like shit man. they didnt even compensate or do shit for this bad service. All they said was "sorry for the inconvenience" LMAO

    GG lockpoker thanks for starting the thread so i can vent op
    Edited By: poker123 Sep 21st, 2011 at 06:49 AM
  13. boneralert boneralert is offline

    Fort Worth, TX
    United States

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    Sep 21st, 2011 (9/21/2011 6:54am) in reply to poker123

    I feel ya'll who are frustrated with the pace of things. It's definitely not ideal. But so far my experience has been that Lock comes through in the end. You may have to prod Rizen or email support multiple times, which is totally not how it should be. But given the alternatives, Ive learned to grudgingly accept it. I could totally understand not wanting to play there, but I also think there is some good poker to be had if you can find a way to navigate through all the other issues. At least the payout structure issue has finally been addressed, so maybe there will be progress on other fronts in the near future.
    Edited By: boneralert Sep 21st, 2011 at 06:54 AM
  14. Parligod Parligod is offline

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    Sep 24th, 2011 (9/24/2011 9:20pm) in reply to boneralert

    So here's the update and it's not good at all. I've been in contact with Rizen and he's been the only guy I really trust over there though I worry his abilities are limited. He got them to process my payout finally (about a week before my initial post). I also emailed them stating my intention to remove the remainder of my funds as I'm not interested in playing their site anymore. Still no check. I have since tried to email and leave a voice message for them with no response (no surprise but I am trying on my end in good faith). What I did see in my email today, however, is an email from Lock Poker asking for me to fill out 2 verification forms...

    So basically I've been receiving checks of about 2-3k continuously from them since April (when I first signed up for their site) and 6 months later they're asking me for verification forms? Is this what's supposedly delaying my last payouts? There is NO EXCUSE for how this is being handled.
    Thread Starter
  15. jackal454 jackal454 is offline

    United States

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    Sep 24th, 2011 (9/24/2011 9:52pm) in reply to Parligod

    Wow, yeah you should have had to verify your account b4 your first cashout. I am on rpm and they had me verify up front(for transfer stuff) I never successfully cashed out via their cashier. I waited about 4 weeks and gave up.
    I have heard good things about the lock casino though for cashouts
  16. elusively elusively is offline

    MD
    United States

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    Sep 24th, 2011 (9/24/2011 9:56pm) in reply to jackal454

    I panicked and cashed out the $1k I had on Lock the day the article came out from Subject Poker saying the DOJ was looking at Merge. It was approved sometime last week (<2 weeks total time from clicking cashout button) and the check arrived on Wednesday of this week. Not bad IMO.
  17. double_kyan double_kyan is offline

    CA
    United States

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    Sep 24th, 2011 (9/24/2011 11:21pm) in reply to elusively

    seems like they're not efficient in creating overall customer satisfaction,some peeps gettn luv, some not
     1
  18. ManchVegasPwn ManchVegasPwn is offline

    Manchester, NH
    United States

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    Sep 25th, 2011 (9/25/2011 12:35am) in reply to elusively

     
    Originally Posted by elusively View Post

    I panicked and cashed out the $1k I had on Lock the day the article came out from Subject Poker saying the DOJ was looking at Merge. It was approved sometime last week (<2 weeks total time from clicking cashout button) and the check arrived on Wednesday of this week. Not bad IMO.

    did you cash out thru lock casino, or the lock cashier?
     1
  19. killingbird killingbird is offline

    Cary, NC
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    Sep 25th, 2011 (9/25/2011 1:01am) in reply to ManchVegasPwn

    no problems here.
     
  20. jack 9 jack 9 is offline

    San Francisco, CA
    United States

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    Sep 25th, 2011 (9/25/2011 2:29am) in reply to Parligod

    4 weeks and still "pending approval".. 3 weeks on the casino side and pending also.
     1
  21. NG3434 NG3434 is online now make it happen

    Hamilton
    Canada

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    Sep 25th, 2011 (9/25/2011 3:22am) in reply to Parligod

     
    Originally Posted by Parligod View Post

    So here's the update and it's not good at all. I've been in contact with Rizen and he's been the only guy I really trust over there though I worry his abilities are limited. He got them to process my payout finally (about a week before my initial post). I also emailed them stating my intention to remove the remainder of my funds as I'm not interested in playing their site anymore. Still no check. I have since tried to email and leave a voice message for them with no response (no surprise but I am trying on my end in good faith). What I did see in my email today, however, is an email from Lock Poker asking for me to fill out 2 verification forms...

    So basically I've been receiving checks of about 2-3k continuously from them since April (when I first signed up for their site) and 6 months later they're asking me for verification forms? Is this what's supposedly delaying my last payouts? There is NO EXCUSE for how this is being handled.

    Bolded part is likely why you now have to verify your account. You are suddenly doing something out of the ordinary (trying to takeout your full bankroll) so they want to make sure it is you.
    Edited By: NG3434 Sep 25th, 2011 at 03:22 AM
     
  22. elusively elusively is offline

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    Sep 25th, 2011 (9/25/2011 8:46am) in reply to ManchVegasPwn

     
    Originally Posted by ManchVegasPwn View Post

    did you cash out thru lock casino, or the lock cashier?


    Hmm, I can't be 100% sure tbh, I had my girl do it as I was out of town w/o my laptop. She def logged in thru the Lock poker client, but that transaction may have been processed thru the "vault" feature.

    Btw, the check cleared in one day.
  23. Parligod Parligod is offline

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    Sep 27th, 2011 (9/27/2011 1:10am) in reply to NG3434

     
    Originally Posted by NG3434 View Post

    Bolded part is likely why you now have to verify your account. You are suddenly doing something out of the ordinary (trying to takeout your full bankroll) so they want to make sure it is you.

    This does not justify why I can't get a check thats been "processing" for over 2 weeks, and I did not make them aware of my intentions until recently.

    I've made payouts on both casino side and poker side without trouble in the past, although recently they asked me to use only the casino side since I'm "predominantly a poker player."
    Thread Starter
  24. Parligod Parligod is offline

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    Sep 27th, 2011 (9/27/2011 4:12am) in reply to Parligod

    Final Update:

    Payout requested via Casino side: July 27th (?)
    Payout processed: September 15th.
    Check received: September 26th (6:15pm).

    Hope you all are more fortunate in getting your money in a timely manner.
    Thread Starter
  25. OfxAxRevolution OfxAxRevolution is offline

    Shelton, CT
    United States

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    Sep 28th, 2011 (9/28/2011 3:25am) in reply to Parligod

    was gonna put more money onto lock, I will not be doing so after reading these posts

    fwiw, I requested two check back in end of may and June (two $1K checks) and received approximately 3 weeks later. I cashed out on the Casino side. Sounds like Lock is not heading in the right direction....at least they finally got different colors for tables!

    Would I be a lot better off depositing on to Bodog??
    Edited By: OfxAxRevolution Sep 28th, 2011 at 03:25 AM
  26. Infaulable Infaulable is offline

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    Oct 1st, 2011 (10/1/2011 5:14am) in reply to OfxAxRevolution

    can someone tell me if bodog still accepts US players? I thought they were pulling out of America
  27. boneralert boneralert is offline

    Fort Worth, TX
    United States

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    Oct 1st, 2011 (10/1/2011 8:11am) in reply to OfxAxRevolution

     
    Originally Posted by OfxAxRevolution View Post

    was gonna put more money onto lock, I will not be doing so after reading these posts

    fwiw, I requested two check back in end of may and June (two $1K checks) and received approximately 3 weeks later. I cashed out on the Casino side. Sounds like Lock is not heading in the right direction....at least they finally got different colors for tables!

    Would I be a lot better off depositing on to Bodog??

    Cant say whether youd be better off with bodog, but im sympathetic to the idea of not putting more money on lock. I kind of laughed when I saw they had a reload bonus going. If you have a roll on there already, Id say just work with that. If not, maybe just do a few hundred dollars and try to build that up. It's not worth risking too much at this time considering the uncertainties that abound in US online poker.
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