Check out our brand new Local Poker Communities! Get updates and interact with poker players in your area.
Visit the United States Poker Community | Visit the California Poker Community | Read more about the Launch of P5s Local
  1. Im playing at UB again after many yrs of boycotting....I decided to give you guys another chance.

    The biggest obstacle you have as far as getting my play is lack of volume in 45s stt(PS might have 30=50 times your volume) and lack of many deep donkament structures in the 10-25 dollar range. Add more of those MTTs and maybe you need to add an inducement to start 45 man action up....why not just have a separate added Rakeback for people who play 15 or more in a month....say 10%. Then have graduated additional RB for other volume goals....30 played in a month...an additional 25%...and for 100 maybe an additional 50%. Run the promotion for as long as possible MINIMUM 6 mos--1yr to allow the 2+2/pkt 5's crowd really get warm to it. You wont get everyone, but youll get some grinders who 12 table and you can build games around them.
  2. What's the deal with wire withdrawals for US players? I had 2 wires returned to my account from last month, and had another wire processed for 8k on 3/16. Is there any chance of this money arriving in my bank account in a timely manner?
  3.  
    Originally Posted by daddywarduxx View Post

    i just missed another addon.. pleeeeeeeeeeeeeease tell me it has an auto addon checkbox for tournies

     
    Originally Posted by lukaluka05 View Post

    Please:
    Save Table Layout Feature
    Automatic Deal Making for MTT/SNG
    Color-coded notes

    And thanks!!

    Hey guys, all the things you listed are high on our priority. We are in discussion with our developers and looking to set our roadmap for the next quarter. I am hoping that several of the things you guys listed and some other things that have also been listed in this thread will be completed in the very near future.

    Tonight's Release:
    1. Option to Open Fold: Players will no longer have the option to open fold if there is not a bet in front of them. Meaning, if you are in a hand, and there is no bet before you, you will only have the option to check or bet. You may still select 'fold to any bet' if you wish to set it to fold.

    There were some other items that will help our employee's better serve you guys as well.

    Please let me know if you have any questions. And I look forward to the next quarter and some of the items that will be coming out in the near future.
  4. Please tell me the premium wire's new maximum withdraw amount of $4500 is only temporary.
  5. anyone have issues with SecureID pin?

    after i enter pin because of inactivity, i can register for tournaements but they do not open when start time arrives or if in late reg, unless i go to registered in tournaments menu and click on tournament.

    Happens on both UB and AP. ended up losing chips in sngs the first time before i realized what was happening.

    Does not happen when first loading client
  6. does playing on ap allow you to be eligible for the monthly and yearly tlb race on ub.com or is that for ultimatebet players only
     1


  7. having probs regging in steps... often says im already regged. alot of other peeps i play with say theyre having the same issue. apparently i played that same tournament id number 4 hours ago which im sure has something to do with it.
  8. and why doesnt the allin hotkey work? im usually on my laptop with a touchpad mouse so its much easier to just hit F8 than dragging the bar all the way over and clicking raise.
  9. Hey is it possible to send money from UB to AP, or are they considered different sites?
     
  10. I emailed AP this wknd about transferring $ from my UB acct to my AP acct & I was told I can't. Doesn't make sense to me but I'm just gonna deposit new $ on AP since I don't want to risk getting my account tied up due transferring with somebody I dont know, being I've heard a few rare horror stories about that.

    Copied and pasted from the email reply they sent

    "Regarding your question about the deposit on both accounts, we do not allow to transfer money to one account to another one. In other words, you are not able to transfer money from AP to UB; you will need to make separate deposit. "
    Edited By: bwalz Mar 29th, 2011 at 02:16 AM
    Reason: Added quote from AP email
  11. i know it has been mentioned but i figured i would bring it up again. when you are playing a rebuy and say for instance you lose a big hand right before the rebuy is over and you have below 1500 and you wanna rebuy again and then add on. it wont let you rebuy. it just goes straight to the add on and wont let you rebuy 1500 more chips and then add on. something needs to be done to where when this happens you are given the option to rebuy before the add on starts.

    another problem you guys really need to do something about is when you move somebody to a different table in a tourney you cant move them right after they have gone through the blinds are throw them under the gun. (right in front of the big blind) or even in early position. this should be a priority. honestly, screw all the other liitle shit with adding icons or other little stuff most people dont even care about. that stuff doesnt really compromise the integrity of the game. this glitch compromises the integrity of the site. you just cant have that. fixing it should really be your first priority. it doesnt happen that often but i dont play that much and it does happen to me every now and then so im sure it happens to others. really though, i cant emphasize how much you guys need to focus on fixing this. all the other stuff you guys are doing is great but fixing this should be on the top of your list.
    Edited By: XXEDPXX Mar 29th, 2011 at 02:56 AM
  12.  
    Originally Posted by bwalz View Post

    I emailed AP this wknd about transferring $ from my UB acct to my AP acct & I was told I can't. Doesn't make sense to me but I'm just gonna deposit new $ on AP since I don't want to risk getting my account tied up due transferring with somebody I dont know, being I've heard a few rare horror stories about that.

    Copied and pasted from the email reply they sent

    "Regarding your question about the deposit on both accounts, we do not allow to transfer money to one account to another one. In other words, you are not able to transfer money from AP to UB; you will need to make separate deposit. "

    here is the email they sent me regarding this issue:

    Thank you for contacting us.

    Be advised that you can always transfer funds between AP and UB as you like, here is a explanation on how to request a transfer from any of these sites.

    You can follow these easy steps in order to make a transfer.

    From the Game Client:

    1. Select 'My Account' from the menu at the top of the page.

    2. Select 'Cashier'.

    3. Then select "Account Transfer".

    You will then be asked to provide the following details: Username and first name of player that funds are to be transferred to along with the amount to be transferred. Finally, click "Submit" and the transfer will be initiated.

    Or from the Cashier:

    1. Select 'Account Info' from the menu at the top of the page.

    2. Then select 'Account Transfer'.

    You will then need to provide the following details: Username and first name of player that funds are to be transferred to along with the amount to be transferred. Finally, click 'Submit' and the transfer will be initiated.

    If you need further assistance, please do not hesitate to contact us.

    Best regards

    Jonathan

    Customer Support
    AbsolutePoker.com

    2 requests for AP and they are small and simple....show how many Points each tourney, sit'n go, etc in the lobby, the other, let players be able to type sentences without being limited.
    Thanks

    two easy requests, 1) show the points you will receive from any tourney sng etc
    2) make the chat capable of typing out whole sentences, not cutting off after so many characters.
    Thanks
  13. auto add-on/auto dbl add-ons
     
  14. Thanks Hunt. I just did the live chat feature w UB to get to the bottom of this lol. I learned that in order to transfer $ from yourself on 1 cereus client to yourself on another you must have deposited on both. Since I never deposited on my AP account from like 5+ years ago that's why I can't apparently. On the bright side AP has a fat deposit bonus right now I suppose I'll take advantage of.
    Edited By: bwalz Mar 29th, 2011 at 08:23 AM
  15. i dont think that is correct either bwalz...i have transferred back and forth between my two accounts and have not deposited on either
  16. Hello everyone & sorry if some issues i'll mention are already discussed. Also sry for my bad english.

    I play turbo 9mans only, and here are few suggestions that would make my life easier:

    1. Filter. I want to see only turbo's listed. But if I check "turbo" checkbox only, list of tournaments is empty. I have to check both "1 table" and "turbo" in order to get turbos listed, and they are listed along with reg speed tournaments that i don't wanna on list - few times I mistakenly registered on those. They are painfully slow btw :)

    2. Color coding of players. That's something tillt and stars have, and it's very useful if you are doing table selection. I'm trying not to register over regs (which is, generally not easy at all cos cereus regs at $22+ don't give a damn, and seems like enjoying hurting their own ROI, but that's another issue). Anyway some kind of option (in notes?) to associate players with specific color, and be able to see that in tournament lobby, like pros names which are already in different color, would be great.

    3. Please, please, please, remove that ridiculous 5/10 lvl, for turbos at least. Cereus 9man turbos last 45 mins on average, and afaik are the slowest ones, compared to other sites. Faster tournaments means more $/hr for good players (if it's too fast for someone, he can always play reg speed) and more rake for you. It's win-win situation imo :)

    Thank you
  17. APjohn, why did you take away the ability to open fold during a hand? If I'm in my last hand before rebuy and I have to get rid of some chips in order to rebuy I will raise that many chips and then next rotation just fold out. I don't want to check and possibly win the pot. I should be allowed to fold on my turn if I want to!

    Oh, and congrats on being the last site to remove the ability for observers to see the players hole cards in a showdown!

    What else was changed this release? Are you going to add the ability to request rematches in HU sng's as well as the ability to decline hu match requests?
  18.  
    Originally Posted by daddywarduxx View Post



    having probs regging in steps... often says im already regged. alot of other peeps i play with say theyre having the same issue. apparently i played that same tournament id number 4 hours ago which im sure has something to do with it.

    Tourney ID's should not be duplicated. I am looking into this. Can you let me know when you got that error?

     
    Originally Posted by daddywarduxx View Post

    and why doesnt the allin hotkey work? im usually on my laptop with a touchpad mouse so its much easier to just hit F8 than dragging the bar all the way over and clicking raise.

    We are working on enhancing our hot keys along with developing a layout manager. This is a big project so it is def. going to take some time.

     
    Originally Posted by barryg1983 View Post

    auto add-on/auto dbl add-ons

    High priority and hopefully coming very soon.

     
    Originally Posted by blixa123 View Post

    Hello everyone & sorry if some issues i'll mention are already discussed. Also sry for my bad english.

    I play turbo 9mans only, and here are few suggestions that would make my life easier:

    1. Filter. I want to see only turbo's listed. But if I check "turbo" checkbox only, list of tournaments is empty. I have to check both "1 table" and "turbo" in order to get turbos listed, and they are listed along with reg speed tournaments that i don't wanna on list - few times I mistakenly registered on those. They are painfully slow btw :)

    2. Color coding of players. That's something tillt and stars have, and it's very useful if you are doing table selection. I'm trying not to register over regs (which is, generally not easy at all cos cereus regs at $22+ don't give a damn, and seems like enjoying hurting their own ROI, but that's another issue). Anyway some kind of option (in notes?) to associate players with specific color, and be able to see that in tournament lobby, like pros names which are already in different color, would be great.

    3. Please, please, please, remove that ridiculous 5/10 lvl, for turbos at least. Cereus 9man turbos last 45 mins on average, and afaik are the slowest ones, compared to other sites. Faster tournaments means more $/hr for good players (if it's too fast for someone, he can always play reg speed) and more rake for you. It's win-win situation imo :)

    Thank you

    Enhancing filters and color coding for notes is also on the way.

     
    Originally Posted by dealace1 View Post

    APjohn, why did you take away the ability to open fold during a hand? If I'm in my last hand before rebuy and I have to get rid of some chips in order to rebuy I will raise that many chips and then next rotation just fold out. I don't want to check and possibly win the pot. I should be allowed to fold on my turn if I want to!

    Oh, and congrats on being the last site to remove the ability for observers to see the players hole cards in a showdown!

    What else was changed this release? Are you going to add the ability to request rematches in HU sng's as well as the ability to decline hu match requests?

    Removing the option to open fold was requested by Poker Ops. This is to help speed up the game as now players will not have to double click. When you open fold, it ask you to verify if you want to fold which slows the game down. We also limited the amount of information that observers can obtain without playing. Nothing has changed in regards to information players can save as long as they are playing on the tables. We are looking at doing developing rematches for our HU SnGs as well.

    Looking to clean up our pop-ups and it looks like MTT SnGs will now have Synch breaks. I will let you know when that is released and what MTT SnGs. We might start with 45 MTT SnGs first.

    I will be gone for a couple weeks on vacation. Going to Chile for lollopalooza and then to Argentina! So, I won't be checking on here for a couple weeks. But as soon as I get back I will check and see what you guys have been up to.

    I appreciate all the suggestions, concerns, and comments. I look forward to a great year. Got some great features and enhancements that I think you guys will like. Take care and I will see you guys when I get back.
  19. Addrienne or John-

    I am at a loss for words as I have 2 payouts that were processed 20 and 10 days ago respectively that have not hit my checking account yet.

    I have emailed UB at least 10 times regarding this matter and every time they send me a generic email telling me they are requesting a funds trace.

    I really have nowhere else to go with this so I figured I could see if you guys could help

    I was an AP-only player for years and never had any problems with cashouts......then my 1st two payouts after switching to UB in order to get rakeback have taken far longer than the time it should.

    Please Help-
  20.  
    Originally Posted by APJohn View Post

    Removing the option to open fold was requested by Poker Ops. This is to help speed up the game as now players will not have to double click. When you open fold, it ask you to verify if you want to fold which slows the game down. We also limited the amount of information that observers can obtain without playing. Nothing has changed in regards to information players can save as long as they are playing on the tables..

    Thanks for the response and enjoy your vacation. John.

    Cconsider letting the Poker Ops guys know that having the ability to fold when it is your turn is a valid option in poker. I explained the one time when I do it in order to have a stack that can rebuy. Others will often open fold after a failed bluff got called on the turn and they don't want their opponent to see what they had on the river, so instead of checking the river they fold so the opponent can't see the hand. It happens live, it happens online. Maybe they can add it as an option like [ ] show fold button always, and then remove the idiot check that tells you that you can check if you want. Keep the default as is for the newbs and your speed of play concern but allow the option for people that understand.

    It's rather tilting that effort is being done to speed up your rake intake by micro seconds but not addressing some of the bugs still in the client. For instance the ability to rebuy ANYTIME that you are not in a hand, ie) when you first late register or like a poster above pointed out, as you are sitting there at addon time with 150 chips you should be able to rebuy, then addon.

    Enjoy Chile, take pics and post a full trip report!
  21.  
    Originally Posted by Harp221122 View Post

    anyone have issues with SecureID pin?

    after i enter pin because of inactivity, i can register for tournaements but they do not open when start time arrives or if in late reg, unless i go to registered in tournaments menu and click on tournament.

    Happens on both UB and AP. ended up losing chips in sngs the first time before i realized what was happening.

    Does not happen when first loading client

    This is still happening and not addressed, seems pretty important to me that registered in tourneys do not pop up after logging out because of inactivity and logging back in without closing client or rekeying my security pin.

    no response from support either
    Edited By: Harp221122 Mar 31st, 2011 at 06:45 AM
    Reason: no response from support
  22.  
    Originally Posted by APJohn View Post

    Tourney ID's should not be duplicated. I am looking into this. Can you let me know when you got that error?

    actually it was about 5 minutes before i posted... so 3/30/2011 12:25-12:30pm by p5s time
  23. not sure if this belongs here, but since ap/ub were the only sites that offered this service, has anyone heard any updates regarding the echeck.us situation.. this is a ewallet service much like ewallexpress and apparently all funds and even a few laptops were seized by authorities... once this happened, ap quit offering echeck as a way to payout..

    lema
     
  24. Quoted from Blixa213

    . Please, please, please, remove that ridiculous 5/10 lvl, for turbos at least. Cereus 9man turbos last 45 mins on average, and afaik are the slowest ones, compared to other sites. Faster tournaments means more $/hr for good players (if it's too fast for someone, he can always play reg speed) and more rake for you. It's win-win situation imo :)

    1. Uhh no, def not for ultra turbos and turbos, possibly remove for standard sng's but.. I really like the 5-10, in the faster structures because it's basically a free info gathering level with minimal risk to your stack or tny life, and also good for flopping/extracting value w monsters occasionally etc.. I could do without them in non-turbo MTT's for sure but..

    2. Also does the hand replayer have a playback feature like PS & FT? Am I an idiot that can't find it, or if it doesn't can we get one?

    3. Is there a way, or can we get 1 to put different skins on different tables that are open and playing at the same time? The only way I can figure out to change them changes all the tables, and I play different structure/bi level and changing the background is a way I use to easily tell which is which. Another idea here would be to put the buy-in and game structure on the top of the open table window, instead of some long tny & tbl #s which mean basically nothing to me. I noticed the MTT's have "3k guaranteed" or something like that, the same idea for sng's..?

    4. Kind of same as # 3 but is there a way to lock the table layouts, I also like to arrange them based on bi and game stage and on PS & FT I sort of put them near where I want them and click the cascade option and it snaps them in nearest where I had them. On UB when I try this, it seems to re-arrange them based on start time in the same order every time or I have to move them manually and it's a little tedious.. I don't know, more features or options relating to table layouts and skins selection?
    Edited By: bwalz Apr 1st, 2011 at 11:07 AM
    Reason: messed up quote
  25. hand replayer and all in button before mini uboc please!
     
  26. Noticed UB added some new tournys, good job!

    these here to stay?

    also anyone know if the victory network has come over yet?
  27. DEAR UB,

    What is the method to the madness regarding E$? I can use E$ to register for the $120 20k but I can NOT use E$ to register for the $60 10k ? Please explain. And what does the "E" stand for?

    Also, it would be nice if the $60 10k at 7pm central was a 6max every other day?
  28. E is for Event $ But I have no clue what the heck they are good for. Pretty dumb idea IMO
  29. the problem with their E$ and T$ not really sure the dif between them but i have both somehow and for w/e reason, is that you cannot combine them with real $. Ive had $T4 for months now but I dont play anything for 4 bucks so I never get to use them and its a complete waste. UB you have to let ppl combine $T / $E with real $$, every other site lets ppl combine (even bodog lol) and for whatever reason you guys dont and it needs to be changed/fixed

    for example...I have $T4 (four tourney dollars) and want to play a $10+1 buyin, I should be able to use my $T4 + $7 to buy in the to the mtt/sng and play
     
  30.  
    Originally Posted by MarkFSU1 View Post

    for example...I have $T4 (four tourney dollars) and want to play a $10+1 buyin, I should be able to use my $T4 + $7 to buy in the to the mtt/sng and play

    this 100% needs to b fixed, ive got the same prob
    Edited By: H0LDiT Apr 6th, 2011 at 06:03 PM

Similar Threads