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  1. anyone else missing FTP rakeback transfers since Jun 25 or is it just me?
    Edited By: TC_Clueless Jul 21st, 2010 at 04:41 PM
     
  2. Hey TC,

    There are a couple of reasons this could have happened:

    1) Just to be sure you know, each Friday's transfer covers the previous Tuesday-Monday. So for instance if you played last week from Tuesday-Thursday and didn't get a payment Friday, it might have been because you hadn't played in the period that was covered.

    2) You had a negative rakeback balance carrying over. For instance, maybe in late June you spent a lot of FTP points or had other deductions. Those would carry over until they're cleared back to positive.

    If you have your account with us, send me a PM and I'll be happy to check out your specifics.
     
  3. Thanks for the response Adam. Mine was a direct signup account from way back that was converted after playing the squeaky wheel. Maybe I wasn't doing enough volume and they turned me back off. I don't remember spending any points, I wonder if I went negative balance somehow over winning a bust-a-pro shirt or something. Maybe MTT entry fees doesn't count towards rakeback anymore.

    I think I'll just slam them with some cash play this week and see if it shows up next Fri.
     
    Thread Starter
  4.  
    Originally Posted by TC_Clueless View Post

    Thanks for the response Adam. Mine was a direct signup account from way back that was converted after playing the squeaky wheel. Maybe I wasn't doing enough volume and they turned me back off. I don't remember spending any points, I wonder if I went negative balance somehow over winning a bust-a-pro shirt or something. Maybe MTT entry fees doesn't count towards rakeback anymore.

    I think I'll just slam them with some cash play this week and see if it shows up next Fri.

    They def didn't turn you off.... You might have gotten a negative balance for deposit and/or withdrawal fees. MTT entries definitely still count towards rakeback. You probably just weren't due a payment yet, but you should log into your rakeback account and see what the stats look like.