I made a post about FTP and their rake back program and customer service issues. I think the Thread got consolidated or moved I can't find it. But anyway there is an update. I more or less completely stopped playing FTP until recently when the midstakes competition started.

Anyway about a week into the comp (after I had been grinding there no stop for over a week) they sent me an email telling they had given me a blackcard in order to encourage me back (even tho I was already back , at the time atleast) . I replied keep your blackcard I want rakeback.

They replied they would forward en email to their rakeback pro affiliate etc... 2 days later I got an email from them that I had rakeback now.Congrats me...

Now the last day of the midstakes comp I had been grinding pretty hard on all sites including FTP. I got an email from FTP . In an effort to get me back at the tables we have put a ticket to the 750k in your account. Sure enough they had. I guess they hadn't noticed I was back already. Bonus tho.

If your high volume player and having the same issues with FTP stop emailing them and take a few weeks off.

they credited me with 2 step 3 tickets tickets b/c my rolling avg (still above 500) dropped like 100 pts while i was in LA. lol

im gonna have to do that cause these sob's wont give me rakeback

I really don't see how some of you bigger guys aren't getting rakeback. First off, you have a 482097748027402x better chance of getting rakeback by going thru affiliates, not FTP support. I got it when I was a midstakes reg thru rakebackpros.com and have never really put in that much volume. All it took was emailing the affiliate and FTP support a few times and they gave it to me. I have referred at least 5 people tho this site and they have gotten it. I know of another old reg who doesn't really play anymore that went thru that site and had it literally hours later. And tbh, I really doubt not playing on the site to possibly strong arm FTP into giving you rakeback is going to really do anything. Hope this helps someone out, glgl

 

Originally Posted by I Spew Chips

I really don't see how some of you bigger guys aren't getting rakeback. First off, you have a 482097748027402x better chance of getting rakeback by going thru affiliates, not FTP support. I got it when I was a midstakes reg thru rakebackpros.com and have never really put in that much volume. All it took was emailing the affiliate and FTP support a few times and they gave it to me. I have referred at least 5 people tho this site and they have gotten it. I know of another old reg who doesn't really play anymore that went thru that site and had it literally hours later. And tbh, I really doubt not playing on the site to possibly strong arm FTP into giving you rakeback is going to really do anything. Hope this helps someone out, glgl

I don't know when you got yer rakeback but years ago I emailed them and they said I couldn't have it multiple times . Things have changed since then OK I understand what you are saying. But I'm not going to jump thru any hoops or send any more emails to try to get rakeback so I can pay to play on any1's site. I refuse to take any shit from people who I am paying rake to.

I had a cake check bounce recently and they took so long to handle it, I have yet to play another hand since.

I had a UB check bounce this month and they asked me to send a hard copy of a bank statement that I wouldn't have for a week at minimum. I simply told the live support guy that I would no longer be playing on their site if they did not accept the emailed version of the statement that I had . Within minutes he told me to send what I had in email form and accepted it and put them money from the bounced check back in my account.

As for the statement in your quote I bolded. I guess your calling me a liar? I dunno cuz thats what happened. Or maybe you just didn't read the post.

Just to bump this! I love FTP and think they should definitely support there high volume non rakeback players more. Now finally they answered to me!!!

http://www.pocketfives.com/f2048/ftp...3/#post5906934

iplaytourneys...is the cash back bonus permanent tho? I just received this cash back bonus as well and emailed them askin if it was permanent but I did not receive a straight forward answer, only that it will continue into 2011 which is when my current cash back bonus period ends...to tease me into becoming black card, which is what they are doing with the amount of points i have to receive to be eligible for the cash back bonus, and then take away rakeback once becoming black card in hopes that i will keep that volume is bs. Im not sure why ftp simply wont tell you how long this cash back bonus lasts or that as long as you continue to reach your points goal that it will continue (my current goal is 10k pts every 4 weeks)...

They did not even email me to let me know I had it. (P5s shipped tho :) It took 5 replies before they addressed why I did not get the original offer email like others or the update offer...

What happens when the year end iron man bonus starts in FEB?

I fully support them keeping this. I can fully say I really really really will not stay if they drop it, or make it redic to keep up.

Hopefully there will be a great post, of well put together info regarding rewards for 2011. Gota make it count since the world is guna end and all.

 

Originally Posted by MarkFSU1

is the cash back bonus permanent tho?

I just received this cash back bonus as well 2 weeks ago and emailed them askin if it was permanent but I did not receive a straight forward answer, only that it will continue into 2011 which is when my current cash back bonus period ends anyway. Im not sure why ftp simply wont tell you how long this cash back bonus lasts or that as long as you continue to reach your points goal that it will continue (my current goal is 10k pts every 4 weeks)...

FTP Response:

 

Thanks for your response.

We don't plan to end this promotion in the nearest future.

We can't tell you for sure, if this will became our permanent bonus, but I can assure you, that this will continue in 2011.

Once we will have more information, our players will be informed.

Thank you for your understanding. If you have any questions, please let us know.

Regards,

Rudolf
Full Tilt Poker Black Card Support

From the website I'm getting this:

 

Your Cash Back Bonus period runs from 00:00 ET on 26 November, 2010 to 23:59 ET on 23 December, 2010 .

You will be able to keep track of your earnings here once your Cash Back Bonus period has begun.

Your current bonus period is due to expire at 23:59ET on 23 December, 2010. To extend your bonus, earn 10000 Full Tilt Points before your current bonus period expires and your bonus period will be extended to 20 January, 2011. You can track your progress below.

So I assume that if you accumulate 10K FTP Points a month you get the bonus every single month. Seems like a sweet deal and I'm totally stoked with FTP atm.

I finally got rakeback from Fulltilt for a month and they stated they would offer it to me on an ongoing month by month basis if I continue to get 1000 ftp's monthly. I am lucky to hit 100 at FullTilt. I have already gone the rakebackpro route and was told no since I already have an affiliate. I will probably get Fulltilt to give me permanent rakeback only after I am done playing in 24 of their $5000 Sit-N-Learn freerolls. Then I can afford to boycott FullTilt. Requested a $250 withdrawal last night from FullTilt!!! At least I have made progress at the tables even without rakeback.

Not going to delete, but am going to lock, considering the combined thread about this and the 892734897324893724392 other threads about it

**Rakeback on Existing Full Tilt Accounts - Combined Thread**