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  1. I emailed FT for a full tournament hand history last night. The tourn was in Sep-2010 and I didn't have the tourn # so they prob had to look for it for a minute or two. I got a reply with the HH back in 26 minutes from when I sent the request. I was seriously impressed. If you're having problems with FT support, you should probably just get Black Card.
  2. What if you are not a professional and need something from support?
  3.  
    Originally Posted by Burying_Luck View Post

    What if you are not a professional and need something from support?

    gg I guess.
    Thread Starter
  4. Im almost to black card!! Should be there by mid april!!
  5. You start running better also. just facts.
  6.  
    Originally Posted by m_hawk_1 View Post

    I emailed FT for a full tournament hand history last night. The tourn was in Sep-2010 and I didn't have the tourn # so they prob had to look for it for a minute or two. I got a reply with the HH back in 26 minutes from when I sent the request. I was seriously impressed. If you're having problems with FT support, you should probably just get Black Card.

    pretty sure this is the only legit benefit of being a black card member
  7. black card is the nutter butters for support definitely. streaks ahead of anyone not black card.
    LOL, i self excluded recently just because of uni work getting busy and wanted to rid any temptation to get distracted... shot them a quick email explaining this just because it was so out of character for my account. I got an enthusiastic email back wishing me well and welcoming my pending return - WITHIN THE HOUR. lol just get black card, its easy as pie to make 500 ftps/day on avg
  8.  
    Originally Posted by pokerproplaya08 View Post

    pretty sure this is the only legit benefit of being a black card member

    Double points is better than no double points.
    Thread Starter
  9.  
    Originally Posted by m_hawk_1 View Post

    Double points is better than no double points.

    this is true.
  10. what do you spend your double points on?
  11. With blackcard you can exchange for cash. If not cash, tournament tickets are a good deal too.