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Fulltilt Withdrawal Problems

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  1. boodeewee boodeewee is offline

    Gretna, LA
    United States

    Posts: 12
    Joined: May 07

    Apr 11th, 2011 (4/11/2011 5:21am)

    I requested a cashout via check on Feb 10th and still have not seen a dime. On March 9th I got the following email:

    Hello Chris,
    > > >
    > > > Thank you for contacting Full Tilt Poker
    > Support.
    > > >
    > > > We have submitted your stop payment request to
    > our
    > > third
    > > > party check processor.
    > > >
    > > > Please note that our processor must confirm the
    > status
    > > of
    > > > the stop payment before we can refund your Full
    > Tilt
    > > Poker
    > > > account. This will be completed within six to
    > nine
    > > business
    > > > days.
    > > >
    > > > We will contact you as soon as we have more
    > > information
    > > > regarding your request.
    > > >
    > > > Please note: once we initiate a stop payment, we
    > are
    > > unable
    > > > to cancel the process. If your check arrives
    > after the
    > > stop
    > > > payment is in progress, you will be unable to
    > cash
    > > it.
    > > >
    > > > Thank you for your cooperation. If you have any
    > > questions,
    > > > please feel free to email us.
    > > >
    > > > Regards,
    > > >
    > > > Margaret
    > > > Cashier
    > > > Full Tilt Poker
    > > >

    Just extremely frustrated as it took many emails to get to this point and then they say "this will be completed within six to nine business day." They shouldn't make promises to customers they can't obviously carryout. Have sent emails since then and every once in a while they respond with some type of automated email. Is anyone else having issues with fulltilt? If anyone has had a similiar experience, would like to know how long it finally took to receive your funds.

    Oh and the kicker that has really upset me is that they have processed two echeck transactions from months ago while they have offered no real solution to my withdrawal request.

    Anyway thanks for any repsonses and gl
    Edited By: boodeewee Apr 11th, 2011 at 05:27 AM
     
  2. P8ntMagazine P8ntMagazine is offline

    Posts: 98
    Joined: May 09

    Apr 11th, 2011 (4/11/2011 5:36am) in reply to boodeewee

    Use the bank transfers ($2500 max) for right now. Got 2 last week, each in 3 days.
  3. boodeewee boodeewee is offline

    Gretna, LA
    United States

    Posts: 12
    Joined: May 07

    Apr 11th, 2011 (4/11/2011 5:40am) in reply to P8ntMagazine

     
    Originally Posted by P8ntMagazine View Post

    Use the bank transfers ($2500 max) for right now. Got 2 last week, each in 3 days.

    Yeah I will probably give that a try if they ever get the money back into my account.
     
    Thread Starter
  4. FlashWade3 FlashWade3 is offline

    Milwaukee, WI
    United States

    Posts: 15
    Joined: Oct 05

    Apr 11th, 2011 (4/11/2011 11:55pm) in reply to P8ntMagazine

     
    Originally Posted by P8ntMagazine View Post

    Use the bank transfers ($2500 max) for right now. Got 2 last week, each in 3 days.

    Are you in the U.S. though P8NT? I am and have gotten the same run around for both checks and Bank Transfers. This has drawn out for many, many months. Absolutely pathetic. They never give me anything except the same run around over and over again like they did for the OP
  5. P8ntMagazine P8ntMagazine is offline

    Posts: 98
    Joined: May 09

    Apr 12th, 2011 (4/12/2011 1:28am) in reply to FlashWade3

     
    Originally Posted by FlashWade3 View Post

    Are you in the U.S. though P8NT? I am and have gotten the same run around for both checks and Bank Transfers. This has drawn out for many, many months. Absolutely pathetic. They never give me anything except the same run around over and over again like they did for the OP

    Yes, Chicago, IL is in the US. Have you used bank transfer in the past two weeks?
  6. Thetank72 Thetank72 is offline

    Kansas City, MO
    United States

    Posts: 7
    Joined: Jun 09

    Apr 13th, 2011 (4/13/2011 8:45am) in reply to P8ntMagazine

    So what is the solution if you used premium bank wire 5 weeks ago and still don't have funds. ask them to cancel it? can they cancel it? More information on this would be helpful to me @ this time
     1
  7. FlashWade3 FlashWade3 is offline

    Milwaukee, WI
    United States

    Posts: 15
    Joined: Oct 05

    Apr 15th, 2011 (4/15/2011 8:49pm) in reply to Thetank72

    Well after the news today, I doubt anyone is seeing a dime any time soon........
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