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Merge Charging extra on Credit Card Deposits

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  1. douglat douglat is offline

    Columbus, OH
    United States

    Posts: 39
    Joined: Jul 08

    Jun 29th, 2011 (6/29/2011 1:19am)

    I have made two deposits on merge in last week one on FeltStars one on lock.. Both of them Charged me more then what i deposited.. FeltStars charged me $1.19 extra and lock charged me $1.16.. I was charged a fee by my bank and i showed them where that was separate. The Transactions were processed on my card.. I sent them the information right off my statement to show them that they were charging extra.. If anyone who reads this made a credit card deposit on Merge check your statements.. I would love to hear if anyone else has noticed them robbing us. THIS IS WHAT I GOT BACK

    Thank you for contacting us.
    Please be informed that the amount we charge from your Credit Card is the amount you enter in the cashier, there is no way for us to charge more than that without previous authorization from the Credit Card holder. Keep in mind that your bank charges fees for any transaction you make and we do not cover these or have a possible way avoid this to happen.

    Done with these sites Robbing me!!! Please Legalize Poker!

    Douglat
  2. Jwilkinson Jwilkinson is offline

    MP
    United States

    Posts: 1,566
    Joined: Jun 10

    Jun 29th, 2011 (6/29/2011 1:30am) in reply to douglat

    i really cant believe u are still putting money onto these sites in the united states. dude go grind live, i heard there is a great card club in columbus. u will never see any money when and if u cashout. just wait for the bill to go thru, it might take a while but its better than throwing your money away on these generic low traffic sites.
  3. douglat douglat is offline

    Columbus, OH
    United States

    Posts: 39
    Joined: Jul 08

    Jun 29th, 2011 (6/29/2011 1:35am) in reply to Jwilkinson

    Yes There is a great card Club right near my house.. I have played there.. I do like playing sometimes online at home.. I do agree that odds are good will never see winnings.
    Thread Starter
  4. tyson219 tyson219 is offline Moderator

    New York, NY
    United States

    Posts: 2,120
    Joined: Feb 06

    Jun 29th, 2011 (6/29/2011 1:40am) in reply to Jwilkinson

     
    Originally Posted by Jwilkinson View Post

    u will never see any money when and if u cashout. just wait for the bill to go thru, it might take a while but its better than throwing your money away on these generic low traffic sites.

    the people here would disagree: http://www.pocketfives.com/f10017/me...shouts-636806/

    bill and regulation and new sites will be at least 6 months, probably at least a year.
     969 
  5. mikestl83 mikestl83 is offline

    O Fallon, MO
    United States

    Posts: 238
    Joined: Feb 06

    Jun 29th, 2011 (6/29/2011 1:52am) in reply to Jwilkinson

     
    Originally Posted by Jwilkinson View Post

    i really cant believe u are still putting money onto these sites in the united states. dude go grind live, i heard there is a great card club in columbus. u will never see any money when and if u cashout. just wait for the bill to go thru, it might take a while but its better than throwing your money away on these generic low traffic sites.


    Lol people are getting paid. If you dont want to play online thats on you but dont bad mouth the sites that we as US players can still grind. They are doing there best to pay everyone.
     
  6. Jwilkinson Jwilkinson is offline

    MP
    United States

    Posts: 1,566
    Joined: Jun 10

    Jun 29th, 2011 (6/29/2011 2:49am) in reply to mikestl83

    didnt realize ppl were getting paid, havent checked in a few weeks, last i heard everyone on here was still awaiting on there money. my fault
  7. Rizen Rizen is offline Lock Poker PRM

    Olathe, KS
    United States

    Posts: 416
    Joined: Sep 05

    Jun 29th, 2011 (6/29/2011 11:05pm) in reply to douglat

     
    Originally Posted by douglat View Post

    I have made two deposits on merge in last week one on FeltStars one on lock.. Both of them Charged me more then what i deposited.. Feltstars charged me $1.19 extra and lock charged me $1.16.. I was charged a fee by my bank and i showed them where that was separate. The Transactions were processed on my card.. I sent them the information right off my statement to show them that they were charging extra.. If anyone who reads this made a credit card deposit on Merge check your statements.. I would love to hear if anyone else has noticed them robbing us. THIS IS WHAT I GOT BACK

    Thank you for contacting us.
    Please be informed that the amount we charge from your Credit Card is the amount you enter in the cashier, there is no way for us to charge more than that without previous authorization from the Credit Card holder. Keep in mind that your bank charges fees for any transaction you make and we do not cover these or have a possible way avoid this to happen.

    Done with these sites Robbing me!!! Please Legalize Poker!

    Douglat

    I can't speak for FeltStars but I'm the official rep here for lock. If you can PM me your username/e-mail address I will make sure it's looked into and someone gets back to you ASAP. Obviously without knowing your specific situation I can't comment, but I do know that lock never charges for more than authorized, so I'm sure there is a logical explanation for this.

    Thanks

    -Rizen
     1111
  8. Judgemeplease Judgemeplease is offline

    Redlands, CA
    United States

    Posts: 140
    Joined: Feb 10

    Jun 29th, 2011 (6/29/2011 11:36pm) in reply to Rizen

    I grind players only. Customer support has been more than amazing. I submitted a cashout for 1,500. They told me it would take 4-6 weeks, fml. got it in just over 2. boooom. Is grinding Merge skins risky? of course. Just grind, make your money and get it off or dont play.
  9. douglat douglat is offline

    Columbus, OH
    United States

    Posts: 39
    Joined: Jul 08

    Jun 30th, 2011 (6/30/2011 1:31am) in reply to Rizen

    thank you for answering me.. I had my credit card company look into this for me.. and they just got back to me.. they have a new charge for international purchaces.. I am very impressed with your reponse thanks..
    Thread Starter
  10. jackal454 jackal454 is offline

    United States

    Posts: 108
    Joined: Apr 08

    Jun 30th, 2011 (6/30/2011 2:31am) in reply to douglat

    I have had good customer service from Eric at lock, I can vouch for bodog cashouts being EXCELLENT right now. My first cashout took 11 or 12 days(total including weekends) My second cashout was requested last Sunday and is tracking by courier to arrive tomorrow. I havent seen a check that fast since last year with stars......kind of nice!
    Give merge the benifit of the doubt, they are dealing with some serious growing pains here...
  11. 2Slick4u 2Slick4u is offline

    Atlanta, GA
    United States

    Posts: 4,767
    Joined: Jun 05

    Jun 30th, 2011 (6/30/2011 3:00am) in reply to Jwilkinson

     
    Originally Posted by Jwilkinson View Post

    i really cant believe u are still putting money onto these sites in the united states. dude go grind live, i heard there is a great card club in columbus. u will never see any money when and if u cashout. just wait for the bill to go thru, it might take a while but its better than throwing your money away on these generic low traffic sites.

    Don't know about cash games, I guess they could be really soft on some sites, but for mtt players these little sites aren't worth bothering with.
  12. jackal454 jackal454 is offline

    United States

    Posts: 108
    Joined: Apr 08

    Jun 30th, 2011 (6/30/2011 3:34am) in reply to 2Slick4u

    um, not great volume but they are definitley more than worth bothering with......I rarely play cash, mostly mtt and have actually done better than on ftp/stars.
  13. tedSTRETCH tedSTRETCH is offline

    Costa Rica

    Posts: 964
    Joined: Jun 10

    Jul 1st, 2011 (7/1/2011 12:34am) in reply to 2Slick4u

     
    Originally Posted by 2Slick4u View Post

    Don't know about cash games, I guess they could be really soft on some sites, but for mtt players these little sites aren't worth bothering with.

    This statement made me laugh

    edit: fwiw my charges have alwAys been like $0.50 less than I requested
    I have cashed out multiple times successfully, but don't keep more $ than I can stand to lose if shit hits the fan. Just make sure you go through the verification proccess right away as it slows down cashouts alot
    553 
  14. double_kyan double_kyan is offline

    CA
    United States

    Posts: 1,293
    Joined: Jul 08

    Jul 1st, 2011 (7/1/2011 1:09am) in reply to tedSTRETCH

    well in my case i need to just stick with the mtt's they have plenty of gtd tourneys on merge and i have been paid with money in pocket myself .......3x now
    Edited By: double_kyan Jul 1st, 2011 at 01:10 AM
     1
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