[lunarphase]

Interesting carbon replied that they can't transfer rakeback yet players told me once carbon is inactive for 60 days than it can be transferred.

[notscared]

quick question for all the mergers, anyone know if cashout is a good or bad idea ATM for carbon, and if so, what is the length till received payment. Just curious, also WTF is up wit this merge rumor!!!!! guess I can jus keep grinding and hope all goes well

[douglat]

ok I"m douglat3 on feltstars.. I sent in my accct verrify info .. over 36 hours ago... I have sent them two emails asking them if they recieved it and i cant get a responce .. why is the cust service so bad...

[Rizen Lock Poker PRM]

I didn't mean to imply anything with the yet, but to say I knew what the future held would just be insulting. I don't anticipate any issues in the near future though.

-Rizen

 

Originally Posted by clantaztic

Obviously it's not GG'd yet. We are all still playing there.I don't like how that sounds...

It actually is possible, but in order to do it you must first be inactive on the skin you have rakeback on for at least 60 days.

-Rizen

 

Originally Posted by lunarphase

Is it possible to move rakeback from one skin to another? I sent some e-mails but some advance notice would be splendid.

[champstone]

id say sweat the rest of month and cashout in oct . if the due bust payment procceser it would be about the time u get ck any way imo.

[douglat]

now three days and no answer to three messages i sent to feltstars.. and stll have not verifyed my account.. Just such bad service!!!

[lunarphase]

Its been over 60 days since I played any poker on that skin I played blackjack once but didn't think that counted. Here's a thought instead of dealing me bad beats and coolers how bout dealing me some rakeback.

[douglat]

three days later they finnaly answer me.. now they want me to send all the stuff i sent again.. LOL what did they do with it the first time i sent it.. and they said this..

We have over 2 million players, so 24 hours is our usual response time. Please send your verification form to support@feltstars.com

LOL 2 million players really.. well it took three days not 24 hours and they still had not even looked at files i sent them.. how come poker stars and full tilt when i played there could answer emails in mins? LOL they had many times over the amount of players that Merge has.. no sorry for delay just this.. Horrible cust service! Please pass this bill Congress!

[Rizen Lock Poker PRM]

What skin are you trying to move rakeback from and to? I don't think blackjack would count. If it's Lock i can see what I can do to help you out. If it's not and it's a site I know the rep on I could try and pass it along to them.

Thanks

-Rizen

 

Originally Posted by lunarphase

Its been over 60 days since I played any poker on that skin I played blackjack once but didn't think that counted. Here's a thought instead of dealing me bad beats and coolers how bout dealing me some rakeback.

[lunarphase]

I'm trying to move rakeback from carbon to players only

[lunarphase]

Players just told me b/c I had acct activity on carbon on aug 15 that I can't get rakeback for another month so apparently blackjack does count. At least its good to know I can have the rakeback moved in a month.

[hookey91]

anybody know if the merge network lets you unregister from satellites that you have won in exchange for T$?

[Rizen Lock Poker PRM]

No, unfortunately there isn't a T$ or similar system right now, so you would just get another ticket for the same tournament.

-Rizen

 

Originally Posted by hookey91

anybody know if the merge network lets you unregister from satellites that you have won in exchange for T$?

[JLizard Grand Zu Wizard in Training]

How would I know if I would be better off with rakeback or the VIP system and how would I change from rakeback to VIP system if I wanted to?

[clantaztic]

 

Originally Posted by JLizard

How would I know if I would be better off with rakeback or the VIP system and how would I change from rakeback to VIP system if I wanted to?

Also wondering about this with the 2x points Thursdays and Fridays. Edited By: clantaztic Sep 16th, 2011 at 04:53 AM

[tyson219 Moderator]

Can we PLEASE PLEASE PLEASE get the structure of the newly added Dollar Frenzy tournament applied to all the mtts, except with normal blind levels (i.e,. 10, 12 or 15 minutes instead of 5). The additional levels and introduction of earlier antes is amazing.

[odi420]

 

Originally Posted by tyson219

Can we PLEASE PLEASE PLEASE get the structure of the newly added Dollar Frenzy tournament applied to all the mtts, except with normal blind levels (i.e,. 10, 12 or 15 minutes instead of 5). The additional levels and introduction of earlier antes is amazing.

payout structure seems alot better too, no?

[lunarphase]

 

Originally Posted by JLizard

How would I know if I would be better off with rakeback or the VIP system and how would I change from rakeback to VIP system if I wanted to?

The vip system is garbage compared to rakeback at least on players only.

[mindtrip954]

Rizen!

I just moved to Costa Rica this week. Right now my only withdrawl option is a check. Now that I am out of the U.S. can I use money bookers to deposit and withdraw? How do I set this up?

[J0HNS0N757]

Anyone else get this email....doesnt look good IMO..

From:Archie CDate:Sep. 20 at 06:36PM EDT Subject:Your Withdrawal

Message:Dear Johnson,

I am writing to inform you that we are currently experiencing a small backlog in bank wires, which is likely to cause an unwelcome delay for your recent withdrawal reaching your bank account.

The good news is that we have alternative, faster and free options. We recommend that you cancel your wire withdrawal and request payment by check. Although we state a timeframe of up to four weeks for checks by courier on our website, they are currently reaching players in less than two weeks.

We can do better too. Email us at kickoff@sportsbook.com with your customer ID and we can expedite your new check withdrawal request even faster.

If you’re interesting in receiving a check, please visit the My Account section of the website make sure your mailing address is up to date.

Please feel free to contact our customer service if you have any questions. We understand that bank wires are your preferred option and once we’re back up to speed, we’ll let you know.

Regards,

Archie C.
The Customer Experience Team

and FWIW i have always used bankwire and tho it was slow it worked. I have only used cashout by check once and it bounced, which they then recredited my account and made me re withdrawl via bankwire. I have never once recieved this sort of email after MANY cashoffs(sick brag). The word backlog being used is NOT GOOD whatsoever. Didnt AP, UB, FT say the same thing? sigh

[clantaztic]

I would love a $55 plo 6 max (or full ring) anytime after 9pm eastern.

Also dislike the antes in plo. I might be alone in this but I liked being able to grind a 5bb stack in the plo/plo8 tourneys. Edited By: clantaztic Sep 27th, 2011 at 09:25 PM

[kuroshi]

Not sure if this has been addressed but if possible fix the rebuy so can double right off the bat and if you bust right as break is starting that there would be a 1-2 minute pause to finish double rebuying before the add-on.

[edwardt1988]

This may be a noob question, but when withdrawing by check on Lock I chose to withdraw my whole ammount, but the "Pending Withdrawl" in the cashier shows about $20 less than what the amount I requested, and the difference is not back in my account either. Why is that

[rivered87 Scammed on a charity stake - real scummy thief]

hey rizen i tried u on another thread but i think it would be a good idea to have the final table all get refreshed time banks how are we supposed to make the most important decisions when we have no timebank from playing 7 hours hope u can help

[OU_dlanger610]

http://pokerupdate.com/news/networks...pt-us-players/

Validity of this article?

[clantaztic]

I half ass hope this is true. They shut new members out to catch up and improve. But seems they are still backed up on cashouts and support, and possibly slower than ever.

[dtermined]

Can you transfer money from one Merge skin to another?

[TheVillageGrinder]

 

Originally Posted by dtermined

Can you transfer money from one Merge skin to another?

No

[Brain Damage]

Does anyone know how to work the HH software? I can't figure out how to retrieve HH's and review my sessions. This is seriously pissing me off and making me feel stupid, please help!

[JLizard Grand Zu Wizard in Training]

So whats the deal now we cant request another payout until the previous payout is approved and cleared (sometimes taking 6 weeks). And there is no more option on the casino side of lock for cashing out at all anymore? How is this payout model sustainable? 2500 every 6-8 weeks????