[ManchVegasPwn]

 

Originally Posted by TheVillageGrinder

Really? Haven't we learned that most poker sites aren't really reliable places to hold large sums of money, esp in this time when the fbi is trying to shut operators down. Why spend all that time and effort building when there is a significant chance you may not see any of the money?

True, but this is a low-risk, low-reward site... like depo $500 or whatever you can afford to lose. If you are a good player, which you are, you will never go on a significant downswing with the fields being so small.

I'm just sayin that, theres some tourneys on here that are super soft, but gotta be rolled to play them, like the $216 8k and the $82r. they play like a $5fo on stars so its vital to build ur roll to a point where u can play those.. I'm thinking with how small the fields are, 5k or 6k is more than enough to sustain the variance in these, I have only had like 2 losing sesh's since I've grinded on lock... and like 85% of my sessions on stars/ftp were losing ones.

[delta6789]

where can tourny tix be found?? won a couple satties this week and have no idea where they are or how use them..also is there any form of T$ on merge network?? Also agree with what manchvegas posted above as the long term regs that play those tournys are terrribad.

[Rizen Lock Poker PRM]

 

Originally Posted by OhScissorMe

Still no word from Lock Email support... sigh...

PM me your username/e-mail and I'll make sure that it gets followed up on. sorry I was in Las vegas this weekend teaching at a boot camp. Obviously I'm back now. I've read the feedback on this thread and yes there is a software update coming out, although I don't have an ETA on that, I've definitely been putting the rebuy ideas (as well as the other ideas here) in front of Merge and they've been very receptive to feedback.

-Rizen

 

Originally Posted by delta6789

where can tourny tix be found?? won a couple satties this week and have no idea where they are or how use them..also is there any form of T$ on merge network?? Also agree with what manchvegas posted above as the long term regs that play those tournys are terrribad.

On the 'player admin' section (click Player Admin near the bottom of your client) on the left hand navigation there is an option that says 'Tournament Entry Coupons' click that and you should be able to see what you have.

-Rizen

[delta6789]

thanks rizen i found that but i dont get an option to use the tix when i click on the $109....nevermind just saw that dropdown tab Edited By: delta6789 May 31st, 2011 at 10:51 PM

[pokerproplaya08]

 

Originally Posted by ManchVegasPwn

True, but this is a low-risk, low-reward site... like depo $500 or whatever you can afford to lose. If you are a good player, which you are, you will never go on a significant downswing with the fields being so small.

I'm just sayin that, theres some tourneys on here that are super soft, but gotta be rolled to play them, like the $216 8k and the $82r. they play like a $5fo on stars so its vital to build ur roll to a point where u can play those.. I'm thinking with how small the fields are, 5k or 6k is more than enough to sustain the variance in these, I have only had like 2 losing sesh's since I've grinded on lock... and like 85% of my sessions on stars/ftp were losing ones.

85% of the time all you did was unreg

[dreday227]

Why can't we use the $11 satty tix for rebuys and addons in the $11R+A satty tournaments?

[ACgaming]

Hello, I just moved to Washington State and I tried to sign up for Lock.. Got signed and into game lobby but I can't upgrade my account or deposit..

I didn't think Washington was one of the blocked states..

So I am asking if there is anyway for me to play for real money on Lock (or any Merge site) in Washington State?

[TheVillageGrinder]

 

Originally Posted by ManchVegasPwn

I'm just sayin that, theres some tourneys on here that are super soft, but gotta be rolled to play them, like the $216 8k and the $82r. they play like a $5fo on stars so its vital to build ur roll to a point where u can play those.. I'm thinking with how small the fields are, 5k or 6k is more than enough to sustain the variance in these, I have only had like 2 losing sesh's since I've grinded on lock... and like 85% of my sessions on stars/ftp were losing ones.

seriously? I'd have guessed that those would have been filled by former reg american midstakes grinders (ie those who used to grind stars and tilt). Weird.

Have you tried cashing out yet. I serioiusly have not heard of one successful story of anyone gettting a check from a merge skin. Lotsa of stories about problems tho. For me its not even about losing the deposit. I'd just be more pissed about the time I'd have wasted if I did grind up something decent and then couldn't cash it out.

[TC_Clueless]

Last minute signup, trying to take advantage of the 35% rakeback + ipad2 bonus.. Go to upgrade/deposit and:

"We are unable to accept players from your state at this time."

Wha? Really? Why?

[ACgaming]

Yep same problem here. Guess it isn't Washington State related then..

[stlboy05]

 

Originally Posted by ACgaming

Yep same problem here. Guess it isn't Washington State related then..

They banned new signups from MO,NY,MD and DC last week. Edited By: stlboy05 Jun 1st, 2011 at 04:45 AM

[blackstar74]

Any word as to when withdrawals will start to be processed Rizen?

[ManchVegasPwn]

I was gonna do a 1k withdrawal to test to see if withdrawals worked, but I saw that my bonuses would be void if i did one, so i decided against it for now. I am a backed player so fortunately I can give money to my backer thru lock and he will wire me cash so its all good, but I can see why players who play on their own dime need to be able to withdraw in a relatively short time.

[reech23]

I'm having trouble while multi-tabling (cascading). Tables with action on keep failing to come to the front. I can hear it beeping that there is action waiting but it regularly fails to show me the table and I have to hunt for it or end up timing out. It's making it impossible to play smoothly.

I run windows 7 and have Holdem Manager running at the same time if that makes any difference. Have also submitted a support request to Lock Poker directly but have not heard anything back yet.

Anyone else had these problems and know how to fix it? In my settings the box is ticked for bringing action tables to the front (I don't have Lock Poker running right now, I forget the exact name of the tick box).

Thanks guys

Reech

[ACgaming]

 

Originally Posted by stlboy05

They banned new signups from MO,NY,MD and DC last week.

Washington State isn't DC so ya?

[hawaiisgreat Scammer]

wtf is up with this lock poker not having live support on their site? lock poker seriously sucks.... support sucks...

[wackyJaxon Admin X]

 

Originally Posted by wackyJaxon

Eric - I completed the Ipad2 promotion recently and have emailed support at lock due to their live support being down. in the interface where you send support a message, it says they will respond within 8 hours. I have had no response from them in over 24 hours (bad by pokerstars standards, similar to FTP standards) to make sure that they can send an Ipad2 to Lithuania (I have no problem if its locked and have to bring it somewhere to unlock) or if they will just send to my account the cash alternative. I am BadBeatJaxon on Lock if you can assist here at all or have any advice for me or others in a similar circumstance.

Got my email about the Ipad today, hopefully they are able to ship to Lithuania

Hello Everyone,

Congratulations on earning an iPad 2! The promotion has now come to a close and we will be shipping out your new iPads in the next week depending on country. If you have opted into the cash option you will obviously not be receiving the iPad 2.

You can still let me know if you would like the cash in your account as that can still be done. Please send me your color preference as we will do what we can to accommodate and your full confirm shipping address and telephone number.

I also want to take this opportunity to let you know that you now qualify for the 200% bonus so if you have not redeemed that on your second deposit please deposit and redeem it. There is a much better way to deposit and I will send you instructions at your request.

We are thrilled to have you playing with us and we hope you stay!

Best,

Emily
_
Emily Hope
Sr. Dr | Marketing

Lock Poker
Lock Casino

[blackstar74]

 

Originally Posted by ManchVegasPwn

I was gonna do a 1k withdrawal to test to see if withdrawals worked, but I saw that my bonuses would be void if i did one, so i decided against it for now. I am a backed player so fortunately I can give money to my backer thru lock and he will wire me cash so its all good, but I can see why players who play on their own dime need to be able to withdraw in a relatively short time.

Ive had to resort to this as well, now Lock charges me $10 PER TRANFER! lol I sure hope regulation happens sometime soon, no way I can grind under these conditions.

[tyson219 Moderator]

 

Originally Posted by blackstar74

Ive had to resort to this as well, now Lock charges me $10 PER TRANFER! lol I sure hope regulation happens sometime soon, no way I can grind under these conditions.

What!?!?! They are charging for player to player transfers? Are you positive?

[wackyJaxon Admin X]

 

Originally Posted by tyson219

What!?!?! They are charging for player to player transfers? Are you positive?

Received a transfer from someone last night and there was no charge on my end at least. There is a 4 day waiting period apparently before you can withdraw transferred funds in, but didn't notice any charge.

[sabres717]

Hello rizen I play alot on lock poker and won about 500$ in the casino! anyways, my withdrawal is currently pending approval and last time i tried to withdrawl it was pending approval for about a week... how do i speed up the process?

Thank you very much!!

also i never withdrew before i cancelled and used the money to play

[blackstar74]

 

Originally Posted by tyson219

What!?!?! They are charging for player to player transfers? Are you positive?

First time they have charged me btw, but yes I am positive:

#3250625balance transfer05/27/2011-$10.00
#3250624balance transfer05/27/2011-$10.00 Edited By: blackstar74 Jun 1st, 2011 at 11:48 PM
Reason: spaced the cut and paste

[hawaiisgreat Scammer]

Everyone has to listen to this....... I deposited on Lock poker a few days ago for 500 and was sucessful and got a receipt showing that the transaction went through. I played 2 whole days and ft 3 games including top 5 in 3 for scores of $1k and a couple of $200 mtts. I got my br up to $1700 in 2 days and than my account was suspended because my gf had owed sportsbook.com which is a sister site some money. My lock poker account was suspended with a little over $1700 and was told once i pay off sportsbook than I would have access back to sportsbook. 2 days after my deposit went through I got an email stating that my deposit was declined. I was thinking wtf. I went to pay it off and got into good standing with sportsbook. I got an email from poker security who I guess watches over all the merge networks and was told I would be able to log in again. When I log into Lock I found my account balance at $7.19. WTFFFF did all my money go. I emailed them stating where did all my money go and have yet to hear back from them. Through out this whole process I learned one thing. That Lock poker has no live chat which really irratates you esp if you have a situation where your br disappeared. And 2, lock poker takes so long to respond to me through emails. I have sent them at least 10 emails through out these past 3 days and only got 2 emails back from them. I will post what happens to the money thats I'm missing. I am not bullshitting anywhere here. You can look sc me and find I have a profit and only played for 2 days.

[tyson219 Moderator]

This also happened to someone yesterday and they said merge/lock put their money into that players vault. I dont know what that means, but hopefully the same thing happened to you.

[CakeOrDeath]

 

Originally Posted by tyson219

This also happened to someone yesterday and they said merge/lock put their money into that players vault. I dont know what that means, but hopefully the same thing happened to you.

I see Vault mentioned in their new VIP program that was launched today..anyone know what this is?

[korjae]

Where can I check how many frequent points I have earned playing on Lock poker? Couldn't find it in my Cashier.

Thanks

[wackyJaxon Admin X]

 

Originally Posted by korjae

Where can I check how many frequent points I have earned playing on Lock poker? Couldn't find it in my Cashier.

Thanks

Go to player admin instead of cashier.

 

Originally Posted by wackyJaxon

Got my email about the Ipad today, hopefully they are able to ship to Lithuania

Hello Everyone,

Congratulations on earning an iPad 2! The promotion has now come to a close and we will be shipping out your new iPads in the next week depending on country. If you have opted into the cash option you will obviously not be receiving the iPad 2.

You can still let me know if you would like the cash in your account as that can still be done. Please send me your color preference as we will do what we can to accommodate and your full confirm shipping address and telephone number.

I also want to take this opportunity to let you know that you now qualify for the 200% bonus so if you have not redeemed that on your second deposit please deposit and redeem it. There is a much better way to deposit and I will send you instructions at your request.

We are thrilled to have you playing with us and we hope you stay!

Best,

Emily
_
Emily Hope
Sr. Dr | Marketing

Lock Poker
Lock Casino

Risen - I have never had Lock respond back to one of my emails in the past. Its not even like FTP where they respond late, they just don't respond at all. So maybe you can help, any timing on when these will actually be shipped out? I verified what color I wanted, and asked this question to them, but think they will ignore me again so hoping you might know.

[Rizen Lock Poker PRM]

 

Originally Posted by blackstar74

Any word as to when withdrawals will start to be processed Rizen?

Withdrawals have already started to be processed and there are people who have received and cashed checks. It is a slower process than we would like right now and we're hoping it speeds up soon. It's not a matter of them being processed though, it's a matter of getting the sheer volume of requests to our processor and getting them processed.

Hopefully some people withdrawing via WU on the casino side is going to start to alleviate some of the back log on the check side.

Thanks

-Rizen

 

Originally Posted by reech23

I'm having trouble while multi-tabling (cascading). Tables with action on keep failing to come to the front. I can hear it beeping that there is action waiting but it regularly fails to show me the table and I have to hunt for it or end up timing out. It's making it impossible to play smoothly.

I run windows 7 and have Holdem Manager running at the same time if that makes any difference. Have also submitted a support request to Lock Poker directly but have not heard anything back yet.

Anyone else had these problems and know how to fix it? In my settings the box is ticked for bringing action tables to the front (I don't have Lock Poker running right now, I forget the exact name of the tick box).

Thanks guys

Reech

Support should be able to help you with this, but a lot of people I've talked to who have had issues running the software are running into conflicts with certain anti-virus software while they're playing. If you haven't heard back from support soon PM me your username/e-mail and I'll make sure and follow up.

Thanks

-Rizen

 

Originally Posted by blackstar74

Ive had to resort to this as well, now Lock charges me $10 PER TRANFER! lol I sure hope regulation happens sometime soon, no way I can grind under these conditions.

To the best of my knowledge there is never a fee on P2P transfers. Where did you see yourself getting charged for transfers??

-Rizen

 

Originally Posted by blackstar74

First time they have charged me btw, but yes I am positive:

#3250625balance transfer05/27/2011-$10.00
#3250624balance transfer05/27/2011-$10.00

are you sure you weren't transferring $10 to another player?? I'm going to send something off right now and follow up.

-Rizen

 

Originally Posted by wackyJaxon

Go to player admin instead of cashier.

Risen - I have never had Lock respond back to one of my emails in the past. Its not even like FTP where they respond late, they just don't respond at all. So maybe you can help, any timing on when these will actually be shipped out? I verified what color I wanted, and asked this question to them, but think they will ignore me again so hoping you might know.

First orders are supposed to be placed June 3rd, after that it is however long it takes for it to ship from the apple store to you (ie if you went and tried to order one on apple.com, however long the shipping takes to your particular location).

-Rizen

 

Originally Posted by tyson219

This also happened to someone yesterday and they said merge/lock put their money into that players vault. I dont know what that means, but hopefully the same thing happened to you.

Yeah, some players money were accidentally swept into their vault as a part of an update. If it's not there please let me know, I think you PM'd me and I already sent it to support, but i'm relatively certain you'll find it in your vault.

Thanks

-Rizen

[blackstar74]

 

Originally Posted by Rizen

are you sure you weren't transferring $10 to another player?? I'm going to send something off right now and follow up.

-Rizen

Nope this is in the transfer screen, but it is in the lower portion where you see the rakeback adjustments.

[SlappyJay74]

 

Originally Posted by Rizen

It's not a matter of them being processed though, it's a matter of getting the sheer volume of requests to our processor and getting them processed.

Hopefully some people withdrawing via WU on the casino side is going to start to alleviate some of the back log on the check side.

Thanks

-Rizen

Come on Eric, how many check requests are there? How long does the entire process take for ONE request to get to the processor?

Also, can I transfer some of my funds to the casino side and have a withdrawal on both ends? (poker room + casino)

thanks in advance for your response