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pacific/888poker is this fair??

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  1. Much__Bettor Much__Bettor is online now

    Malton
    United Kingdom

    Posts: 585
    Joined: Jul 06

    Mar 29th, 2011 (3/29/2011 4:43pm)

    Basically they declare your account dormant and start taking your funds after only 6 months of inactivity at a rate of 10% per month

    Thank you for contacting us. My name is Taro from support department.
    > I will be assisting you today.
    >
    > I am writing with regards to your inquiry.
    >
    > Should you fail to use your account for six months, your account is
    > then considered a "dormant account".
    >
    > The six-month period will run from the date of your last login to your
    > account.
    > In the case of a dormant account, the Company will charge a monthly
    > administration fee at a rate of 10% of the balance in the account and
    > points, on the date that it became dormant.
    >
    > The administration fee shall be deducted from the dormant account
    > commencing from the last day of the sixth month in which the account
    > is inactive, and occurring on the last day of every month thereafter,
    > until the balance of the account has reached zero.
    >
    > In the event that you log into your account during the ten-month
    > period during which the administration fee is charged, the Company
    > will cease to charge the administration fee but shall not be obligated
    > to return to you any monies deducted from the account at such time.
    >
    > This information is very explicitly stated on our Site User Agreement,
    > to which you agreed when you ticked the "I agree to the Terms &
    > Conditions" box at the bottom of your account registration page.
    >
    > If you require further assistance in this or any other matter, please
    > feel free to contact us - we are here for you 24 hours a day, 7 days a
    > week.
  2. Iplaythabored Iplaythabored is offline ghost writer

    NY
    United States

    Posts: 1,921
    Joined: Jan 08

    Mar 29th, 2011 (3/29/2011 4:46pm) in reply to Much__Bettor

    gross,

    there was a thread a while back about another site that has a similar policy, i think it was on the merge network, all sites have clause in their terms but 6 months is obv not long enough
     
  3. wackyJaxon wackyJaxon is offline Admin X

    Vilnius
    Lithuania

    Posts: 12,260
    Joined: Apr 06

    Mar 29th, 2011 (3/29/2011 4:53pm) in reply to Much__Bettor

    party also has a similar clause, but I think its $5 or 5 Euros a month.

    Is it fair? - yes because its in the terms & conditions. Whether read or not its in their rights to do so. Its still gross, but its fair from a business point of view.

    Is it smart practice for them to go ahead an do this? - no because it will alienate customers and have them withdraw the full amount off their site immediately and make posts like this discourages others from using their pokersite.

     
    Originally Posted by Iplaythabored View Post

    gross,

    there was a thread a while back about another site that has a similar policy, i think it was on the merge network, all sites have clause in their terms but 6 months is obv not long enough

    That thread was about Carbon and the OP in that thread was definitely not telling the truth and then being combative when a rep was asking for information to help him. It is in their TOC (although they changed it recently), but it was never once acted upon by Carbon.
      1 
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