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Partypoker: You guys are the WORST!! (ongoing connection issues)

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  1. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 21st, 2011 (10/21/2011 9:35pm)

    Over the last few years(!) partypoker have proven to be one of the most unreliable sites when it comes to a stable connection. It seems like every other day the site crashes, and the players gets refunded. But these last few months have been ridic. We can not go ONE single day without this mess of a site crashing.
    This cant go on any longer... We, the players, are fed up. Does partypoker have a rep here on P5s? I really want some answers.
    Edited By: ApesAreFun Oct 21st, 2011 at 09:36 PM
     
  2. ugr italy ugr italy is offline

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    Oct 21st, 2011 (10/21/2011 9:46pm) in reply to ApesAreFun

    Bodes well for the Pokerfest thats coming up.
    Agree its a fkn joke

    And hows all the web pages that keep popping up saying that their network status for real money games is "very good".
    Not tilting at all
     
  3. CupcakeTrev CupcakeTrev is offline

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    Oct 21st, 2011 (10/21/2011 9:49pm) in reply to ugr italy

    I like how the server status is still showing as Very Good at half past the hour yet this was going on well before then.
     
  4. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 21st, 2011 (10/21/2011 10:01pm) in reply to CupcakeTrev

     
    Originally Posted by CupcakeTrev View Post

    I like how the server status is still showing as Very Good at half past the hour yet this was going on well before then.

    Yeah. Pretty much std for party. Deny deny deny.
     
    Thread Starter
  5. jimbomber jimbomber is offline

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    Oct 21st, 2011 (10/21/2011 10:23pm) in reply to ApesAreFun

    they dont give anybody any info either, are we supposed to just sit and wait for 2 hours until they tell us it is all cancelled??
    I could be out drinking now, party poker u have a lot to answer for!
     
  6. zedmaster84 zedmaster84 is offline

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    Oct 21st, 2011 (10/21/2011 10:26pm) in reply to jimbomber

    We'll see how that develops when they finally reveal their plans with bwin ... wasn't that overdue for quite some time anyways?
  7. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 21st, 2011 (10/21/2011 10:54pm) in reply to zedmaster84

    This is great. Getting close to 2 hrs just waiting for party to either resume or cancel. Im think they are cancelling since nobody could addon in the 20r.
    The greedy fucks running this mess of site doesnt want to pay out any overlays.
    Die party!
     
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  8. mcandrews3rd mcandrews3rd is offline

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    Oct 21st, 2011 (10/21/2011 11:16pm) in reply to ApesAreFun

    party needs to get its act together
     1
  9. Dionysus Dionysus is offline

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    Oct 21st, 2011 (10/21/2011 11:21pm) in reply to mcandrews3rd

    The lack of communication is incredible !!!
  10. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 21st, 2011 (10/21/2011 11:28pm) in reply to Dionysus

    Seems like they cancelled everything. My tables got closed.
    Im shutting down party for the night, and demanding a refund tomorrow.
     
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  11. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 22nd, 2011 (10/22/2011 6:34am) in reply to ApesAreFun

    They refunded me for my tournaments at least.
    But this shit cant go on any longer. Get your shit together party.
     
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  12. aces_up4108 aces_up4108 is offline

    Shibetsu
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    Oct 22nd, 2011 (10/22/2011 2:11pm) in reply to ApesAreFun

    i wanna beat this dead horse some more coz u r right apes it is a joke. so sik of all the bugs i hardly play there anymore.

    making too much from party games to give a flying F about the poker side.

    btw http://www.pocketfives.com/f10017/pa...ls-die-646595/

    we really need a rep from party on here...
    796 4
  13. wackyJaxon wackyJaxon is offline Admin X

    Vilnius
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    Oct 22nd, 2011 (10/22/2011 3:07pm) in reply to aces_up4108

    There is a rep on here. PartyPoker Alex

    Hopefully he will comment on this issue in particular, especially with their series coming up.
    Edited By: wackyJaxon Oct 22nd, 2011 at 03:08 PM
      1 
  14. PartyPoker Alex PartyPoker Alex is offline Official PartyPoker Rep

    United Kingdom

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    Oct 22nd, 2011 (10/22/2011 8:30pm) in reply to wackyJaxon

    Hi Guys,

    I, unfortunately am not a tech rep so for technical issues or client issues will have to check with our tech dept. If there are any individual problems I will need you to PM me with your username so I can check on each one of you that have a problem.

    As I said in regards to the connection issues and other problems I will find out what's going on and what is going to be done about it.

    I'm sorry for all the issues and problems you guys have been going through and I hope that I can give you some assurance that something is being done about it.
  15. wackyJaxon wackyJaxon is offline Admin X

    Vilnius
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    Oct 22nd, 2011 (10/22/2011 8:43pm) in reply to PartyPoker Alex

    Thanks Alex for chiming in. Hopefully there are no connection problems during PokerFest.
      1 
  16. 2JL 2JL is offline

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    Oct 22nd, 2011 (10/22/2011 9:52pm) in reply to wackyJaxon

    After (all?) the games froze on party last night I think they must have moved server as all the later starting games were fine.
    Bloody irritating as I'd just lost half my stack in one of the frozen games - 20 seconds earlier and my refund would have been much nicer.
  17. Liquid_Eyes Liquid_Eyes is offline

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    Oct 23rd, 2011 (10/23/2011 1:30am) in reply to 2JL

    Server problems are one thing. (And yes, Party's servers seem to go awry more than any other poker site's!)

    But the matter is often compounded by partypoker's failure to suspend affected tournaments.

    This has led, on many occasions, to the disastrous situation where a small minority of players are able to carry on playing and hoovering up all the chips, while the majority of players are disconnected.

    This has happened to me personally on at least 1-2 occasions, and I know from speaking to other PartyPoker regulars that this has happened again very recently.

    This would not be SO bad if affected players received refunds commensurate with their chip stacks at the time of being disconnected from Party's failing servers..........

    But on several occasions where Party failed to suspend such tournaments, because apparently the tournaments "completed normally" once the technical problems were rectified, the games do not fall under Party's official cancellation policy, so no refund is due to those players who blinded away helplessly.

    To be clear, I'm not talking about blinding away due to problems at the player's end, I'm talking about large-scale disconnections affecting most players in the tournament, due to server problems that PartyPoker admit having.

    Now, I've received nominal refunds from Party in this situation, but it's something of an insult merely getting your buy-in back, after having a runaway chip lead at the time their servers failed!!

    As far as I'm aware, the lucky players who remain connected to Party's failing servers and manage to steal all the chips are allowed to keep their winnings.

    I think everybody can accept and tolerate a certain amount of 'downtime' from a poker site, but it's clearly unacceptable if players don't have the assurance of fairness in these situations.

    To state the (I hope) fairly obvious:
    1. The games should be paused as soon as Party's server problems cause players to lose their connection.
    2. If Party fail to do this, affected players should be compensated for lost chips.

    It's time PartyPoker stopped leaving us out of pocket for THEIR technical problems.
    Edited By: Liquid_Eyes Oct 23rd, 2011 at 01:34 AM
    836 
  18. ZachL ZachL is offline

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    Oct 23rd, 2011 (10/23/2011 3:22am) in reply to Liquid_Eyes

    Haha I haven't played there in a few years but I def remember being on of the only people connected at one point and gettin all the chips.. I pretty much quit after that cause I knew I could be on the other end of that and I am very surprised this issue hasn't been fixed as I am pretty sure this happened to me in 2007 lol
  19. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 23rd, 2011 (10/23/2011 3:28am) in reply to ZachL

    A screenshot i took of a lobby during one their epic crashes. During this one, several players got reconnected to 2 stacks in the same tournament. Pretty awesome.
    NOTE: This is from september LAST year. This shit happened before this, and still does.

    Edited By: ApesAreFun Oct 23rd, 2011 at 03:30 AM
    Reason: Die party
     
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  20. Dan Dan is online now Administrator

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    Oct 23rd, 2011 (10/23/2011 4:35am) in reply to wackyJaxon

     
    Originally Posted by wackyJaxon View Post

    There is a rep on here. PartyPoker Alex

    Hopefully he will comment on this issue in particular, especially with their series coming up.

    Jaxon, FYI Alex is a female!
     
  21. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 24th, 2011 (10/24/2011 7:27pm) in reply to Dan

    Oh look, here we go again. Another day, another connection-issue. Well done party, well done.
    2 whole days without a major crash! That's a reason to celebrate (So thats why you guys are 'running' this pokerfestival?)! Just look who's wearing a party-hat and sitting bare assed on the copymachine.
    This guy.

    Aaaaaaand everything is paused.
    Great.

    Dealer: The tournament is currently paused. Play will resume shortly.
     
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  22. Spraggs Spraggs is offline

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    Oct 24th, 2011 (10/24/2011 7:29pm) in reply to ApesAreFun

    I just had all my tables shut down, so i logged out, and cant log back in.

    Im in 5 tournaments, 1 of which is 30r on the final table
    Edited By: Spraggs Oct 24th, 2011 at 07:29 PM
    741 
  23. 2JL 2JL is offline

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    Oct 24th, 2011 (10/24/2011 7:33pm) in reply to Spraggs

    Yep... Just as I'm trying to sign up for a few games... inc the pokerfest they've been advertising...

    I am told some players are ok though.
  24. YanniYankievich YanniYankievich is offline

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    Oct 24th, 2011 (10/24/2011 7:34pm) in reply to Spraggs

     
    Originally Posted by Spraggs View Post

    I just had all my tables shut down, so i logged out, and cant log back in.

    Im in 5 tournaments, 1 of which is 30r on the final table


    Yep same as you spraggs. while my friend is next to me playing all his tables. wtf...
    873 1
  25. firaldo firaldo is offline

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    Oct 24th, 2011 (10/24/2011 7:36pm) in reply to YanniYankievich

    Yep, cant log in at all...
    294 
  26. YanniYankievich YanniYankievich is offline

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    Oct 24th, 2011 (10/24/2011 7:38pm) in reply to firaldo

    im back
    873 1
  27. Spraggs Spraggs is offline

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    Oct 24th, 2011 (10/24/2011 7:39pm) in reply to firaldo

    blinds had gone thru me twice when i get back.

    nice one party u incompetent cunts, letting others play on when most are disconnected, ridiculous!
    741 
  28. wolflupescu wolflupescu is offline

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    Oct 24th, 2011 (10/24/2011 7:49pm) in reply to Spraggs

    You are seeing this page as your computer is unable to connect to our game servers. This could either be because of your internet connection or our game servers might be facing a problem.

    Report from partypoker.com support staff:

    Real Money games status:
    Status at 10/24/2011 14:30 ET: Very Good

    Play Money games status:
    Status at 10/24/2011 14:30 ET: Very Good

    Legend

    Very Good: The health of our services is very good. No widespread problems have been detected or reported. The reason you could have come to this page could be due to some problems at your end.
  29. mcandrews3rd mcandrews3rd is offline

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    Oct 24th, 2011 (10/24/2011 7:52pm) in reply to wolflupescu

    this is a complete joke, actually had all my tables closed now and most annoyingly of all is the retarted page coming up saying that the connection is very good what bs

    on a side note if they could get hem working on pokerfest tournaments that would b great
     1
  30. ApesAreFun ApesAreFun is offline Moderator/Euro Donk

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    Oct 24th, 2011 (10/24/2011 7:53pm) in reply to mcandrews3rd

     
    Originally Posted by mcandrews3rd View Post

    this is a complete joke, actually had all my tables closed now and most annoyingly of all is the retarted page coming up saying that the connection is very good what bs

    on a side note if they could get hem working on pokerfest tournaments that would b great

    LOL sometimes that page fails to load for me. That always makes me laugh....

    And yes to the 2nd part. No HHs are being written to our HDDs for the pokerfest tournaments. Also n1 party!
    Edited By: ApesAreFun Oct 24th, 2011 at 07:57 PM
     
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