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Been disconnected for 10 mins. I have no other internet issues.
Is anybody else experiencing problems? -
im down in New Zealand also
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working fine for me
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I'm good in uk
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down for me too
Edited By: sweeneytoddd Oct 26th, 2011 at 12:02 PM
cant even get onto www.pokerstars.com -
Yea mate im the same, cant get onto site.
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Franky and cookie, are you guys still up and running? if so are there alot of people sitting out at your table?
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only playing 3 tables, 1 person sat out
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Just gone down in UK
back online.was down for 5 mins or so -
????
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Hello Craig,
Thank you for your report.
Earlier today one of the major Internet Service Providers (ISPs),
which provides a connection pathway to the pokerstars servers,
experienced difficulties that caused connection problems for some
of our players, which lasted less than 10 minutes. As the ISP is
a separate company, the issues were not within our ability to
control.
However, everything appears to be back to normal at this time,
and we apologize for any inconvenience caused by the connection
issues. If you are still having problems logging into PokerStars,
please close and restart the program, you should then be able to
connect.
If you were playing in a tournament and feel you were negatively
affected by the ISP problems, please send us an email with the
following subject line:
REFUND: Tournament #, buy-in, User ID
For instance, if your User ID is 'PokerMagic' and you played in
tournament #300030551, which was a $50+5 buy-in, the subject line
should look like this:
REFUND: Tournament #300030551, $50+5, PokerMagic
If you are not sure of the tournament number then you can locate
it via the the PokerStars software:
'Requests -> Tournament History...'
Once again we sincerely apologize for any inconvenience this
situation has caused and thank you for your patience as we
resolve matters.
Best Regards,
Tuomo
PokerStars Support Team -
according to 2+2 Australia is back up . I still cant get on in the UK...anyone else?
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I can't get on in Sydney, Australia
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still down in Ireland too...
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No good in Adelaide Australia
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Down in vancouver canada for about an hour now. Network status shows 1)pokerstars isle of mann site bad 0% 2) manax telecomm fair 80% 3)4) uswest/east excellent 100% 5)london 100% 6)australia bad 32%. I hope I can work something out I got disconnected in a 4 way heads up game 2+2 first 2 were out and I had the last guy down to 450 to my 2550.
Edited By: impulse777 Oct 26th, 2011 at 12:49 PM -
also down in germany since 30 minutes ...
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yup
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haven't been able to get on in UK for about an hour now =(
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working fine for me
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They just replied to me with the same message as above, obviously they don't know what's going on
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Its been down for over an hour now...I guess im blinded out in a heads up Tourney lol....I was hoping it was WW.
AH well
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