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Problems withdrawing due to transfer.

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  1. FishingCh621 FishingCh621 is offline

    Hastings
    United Kingdom

    Posts: 82
    Joined: Nov 10

    Mar 19th, 2011 (3/19/2011 2:39pm)

    So I recently won a tournement on Tilt and due to having withdrawing issues I done a site to site transfer with a couple of people to Stars, I then procide to withdraw the money and get this email.

    After a routine review of your latest cashout in the amount of
    $xxxx, it has come to our attention that most of the funds
    that you cashed out came directly from transfers received from
    'xxxx', 'xxxx' and 'xxxx'.

    Our transfer tool is only meant to help players fund their
    accounts when they are unable to deposit with deposit options
    currently available to them. All funds added to your account via
    transfer must be used to play at our tables.

    We are restricted by our license agreement in the Isle of Man and
    this prevents us from being able to offer a real money transfer
    service for the purpose of cashing out.

    In this case, your cashout has been cancelled and funds have been
    returned to your account balance. You are welcome to play with
    the funds or to return them back to the senders.

    You should use a money transferring service outside of pokerstars
    for transfers which are not meant to be played at our tables.

    I sent them another email, and got a response that didn't really explain much. So as I kind of need the money for upcoming events in life, I was just curious if I play x amount of SNGs for the amount I've requested to withdraw, will I be able to withdraw it after that?
    Edited By: FishingCh621 Mar 19th, 2011 at 02:39 PM
     
  2. wackyJaxon wackyJaxon is offline Admin X

    Vilnius
    Lithuania

    Posts: 12,260
    Joined: Apr 06

    Mar 19th, 2011 (3/19/2011 2:40pm) in reply to FishingCh621

    Yes, you have to play a minimal amount before you can withdraw. stars is very strict about this and most sites have this rule in place. You can ask them how much rake or how many VIPs you need to earn before they will let you withdraw.
      1 
  3. Abratzzi Abratzzi is offline

    TX
    United States

    Posts: 785
    Joined: May 09

    Mar 19th, 2011 (3/19/2011 2:44pm) in reply to wackyJaxon

    you ever read the forum theres a thread everyday about this
  4. FishingCh621 FishingCh621 is offline

    Hastings
    United Kingdom

    Posts: 82
    Joined: Nov 10

    Mar 19th, 2011 (3/19/2011 2:53pm) in reply to Abratzzi

    Cheers WackyJaxon.

    Yes I read it everyday and haven't come across one yet.
     
    Thread Starter
  5. BudmansCom BudmansCom is offline

    Clive, IA
    United States

    Posts: 1,671
    Joined: Mar 05

    Mar 19th, 2011 (3/19/2011 4:30pm) in reply to FishingCh621

    There's cashout problems from FTP in UK? (sorry if old news)
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