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Security: Thank you for contacting the Security Support Departmentnt. My name is Ian. How may I help you?
Edited By: RaizeeDaisy Mar 1st, 2011 at 11:20 PM
HANNAH RAWLINGS: Have I played enough on my account to be able to withdraw funds?
Security: please allow me a few minutes to check your account
HANNAH RAWLINGS: Thank you very much
Security: Can I have the answer to your security question please?
Security: What is your favorite pet's name?
HANNAH RAWLINGS: *****#*#*#*#**
Security: thank you
Security: According to your account records you received the amount of $6.500 in transfer
Security: according to our contidions customers are not allowed to request a withdrawal over a transfer
HANNAH RAWLINGS: but ive put most of that money in play, that does not make sense to me.
Security: withdrawing money from transfers is not allowed
Security: you can withdraw winnings but not the money received
HANNAH RAWLINGS: so basically, your telling me that my account will always hold an account balance of (+$6500), and I will only be able to withdraw money from my account if it is above $6500?
Security: that is correct
HANNAH RAWLINGS: Even if I was ever to deposit more than that amount over a time span?
Security: in that case I would recomend you to get in touch with our Poker Security Department
Security: you can contact them at 1-888-200-2933 or via email to pokersecurity@ub.com
This was a 12 minute conversation I had with UB.
Basically if someone is staked on UB and ships the money back to their staker before they withdraw what they want of their winnings, they cant withdraw unless they reach the maximum amount of money that has been in their account. Even then, they have to get in the positive. Feel free to post? Idk what to say. Lol -
Posts: 49
Joined: Mar 11Mar 1st, 2011 (3/1/2011 8:01pm) in reply to RaizeeDaisy
transfer it to your backer, have him withdraw and send you the funds via another method?
its a security precaution, but idk maybe they'll wave it when you talk to the poker security department -
Posts: 49
Joined: Mar 11Mar 1st, 2011 (3/1/2011 8:11pm) in reply to JohnnyBax
good callOriginally Posted by JohnnyBax
I would remove my pet's name from the thread if I were you. Just sayin...
Bax -
Posts: 749
Joined: Jun 08Mar 1st, 2011 (3/1/2011 8:12pm) in reply to JohnnyBax
as would I.Originally Posted by JohnnyBax
I would remove my pet's name from the thread if I were you. Just sayin...
Bax
and dont think ive ever deposited on ub so this cant be true. in my dealing with ub they dont explain things the best way and are unsure about some of their policy's. try to talk with another member of security -
GL and HF on UB! Your no. 3 Poker Website. Play with the Semi-Pros.
Edited By: RedIceRap Mar 1st, 2011 at 08:28 PM
oh and i remember when i played there recently for the first time. deposited 1,1k for the max bonus and realised after one day that the tourneys there are a big joke. wanted to cash out and never play there again, they didnt let cause of "know ur customer" or shit, had to send them a copy of my id and get a bank statement an shit.. they def hate making friends with players -
Posts: 1,184
Joined: Jan 07Mar 1st, 2011 (3/1/2011 8:27pm) in reply to penileinfection
Originally Posted by penileinfection
transfer it to your backer, have him withdraw and send you the funds via another method?
its a security precaution, but idk maybe they'll wave it when you talk to the poker security department
According to the conversation, this wouldn't work. Once he transfers the funds to another player (even back to his backer) that money is forever locked in limbo as the backer shouldnt be able to pull out transfered funds either. -
Posts: 159
Joined: Mar 06Mar 1st, 2011 (3/1/2011 9:37pm) in reply to spectrefax
Its the same as on FT or stars, you have to play and earn a certain number of points before they let you cash out any transfers. It's to help prevent money laundering.
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Posts: 1,769
Joined: Nov 08Mar 1st, 2011 (3/1/2011 11:09pm) in reply to Kugr84
this is true about stars but not FT, at least not for amounts of ~5k or less. FT doesnt seem to monitor their transactions with anywhere near the scrutiny of stars.Originally Posted by Kugr84
Its the same as on FT or stars, you have to play and earn a certain number of points before they let you cash out any transfers. It's to help prevent money laundering.
but ya OP its for the prevention of money laundering, they aren't going out of their way just to screw you over. just play a little and show that you have the intention of playing on their site and they'll let you cash out eventually. -
Posts: 233
Joined: Oct 09Mar 2nd, 2011 (3/2/2011 12:22am) in reply to adamsapple19
I had the same problem there as well, it's their "updated security procedure." For some weird reason the're worried about fraud, it would be a shame for the customer to get one up on them for once. There to busy worried about filling there own pockets and it's just another way for them to keep your money on their site.
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Posts: 466
Joined: Apr 09Mar 2nd, 2011 (3/2/2011 1:11am) in reply to Ocanobeer
Does this apply to rakeback transfers also? If your account on UB is empty when you get your rakeback you can't withdraw it?
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Posts: 233
Joined: Oct 09Mar 3rd, 2011 (3/3/2011 11:46am) in reply to Polar_Bears
They will only let you withdraw up to as much as you have profited on the site, pretty silly considering anyone wants to say chop the 200k and can't cash out becuase they haven't profited enough.
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Posts: 2,455
Joined: Feb 05Mar 3rd, 2011 (3/3/2011 3:34pm) in reply to Ocanobeer
It isn't a matter of profit on the site as a whole. You are misinformed. If you chop the 200k it is considered "winnings" because you won it. You are not allowed to withdraw transferred funds because it is looked at as money laundering.
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Posts: 50
Joined: Jul 09Mar 3rd, 2011 (3/3/2011 10:55pm) in reply to Ocanobeer
Edited By: Sunesona Mar 3rd, 2011 at 10:56 PMOriginally Posted by Ocanobeer
I had the same problem there as well, it's their "updated security procedure." For some weird reason the're worried about fraud, it would be a shame for the customer to get one up on them for once. There to busy worried about filling there own pockets and it's just another way for them to keep your money on their site.
Agreed
Originally Posted by SusieQue
It isn't a matter of profit on the site as a whole. You are misinformed. If you chop the 200k it is considered "winnings" because you won it. You are not allowed to withdraw transferred funds because it is looked at as money laundering.
If you read the convo, it says that the account will always hold a +6500 account balance as far as cashing out goes. So if she was trying to cashout 7500 she could only cashout anything above 6500. -
Posts: 233
Joined: Oct 09Mar 3rd, 2011 (3/3/2011 11:18pm) in reply to SusieQue
AP/UB would know all about how that scam works
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NG3434
make it happen
Posts: 848
Joined: Aug 09Mar 4th, 2011 (3/4/2011 1:14am) in reply to Ocanobeer
Why is this on your profile
Edited By: NG3434 Mar 4th, 2011 at 01:15 AM
- UB.com (Cereus)RaiseeDaisy($0.00)
also raizedaisy is the name you posted in the site to site transfer thread... do you have three accounts?
according to sharkscope raizedaisy doesnt exist or hasnt played a game. Seems weird to me. I'm sure UB knows something we dont -
Posts: 66
Joined: Dec 10Mar 4th, 2011 (3/4/2011 4:37am) in reply to NG3434
These were both typos actually, you can actually even check with Mods to see when I added my UB name to my profile. I believe I didnt even add it until I posted on the site-to-site thread.Originally Posted by NG3434
Why is this on your profile
- UB.com (Cereus)RaiseeDaisy($0.00)
also raizedaisy is the name you posted in the site to site transfer thread... do you have three accounts?
according to sharkscope raizedaisy doesnt exist or hasnt played a game. Seems weird to me. I'm sure UB knows something we dont
1 NAME ON ALL SITES-
RAIZEEDAISY
Just to say on my own behalf, why would I add a diff UB name at any point that was close to the time I posted in the site to site.
Another point, could someone check to even see if a "RaiseeDaisy" or "RaizeDaisy" are active on that site or have ever been active...cuz I almost bet a hundy on it. -
NG3434
make it happen
Posts: 848
Joined: Aug 09Mar 4th, 2011 (3/4/2011 6:48am) in reply to RaizeeDaisy
ok so you have 3300 on Ub according to the transfer thread, but 6500 was transferred into your account according to the op.. you are only down $53 according to sharkscope so where did the other 3200 go? You mustve made too many transfers or something. Sorry it just all seems fishy
Edited By: NG3434 Mar 4th, 2011 at 06:48 AM -
Posts: 50
Joined: Jul 09Mar 4th, 2011 (3/4/2011 7:01am) in reply to NG3434
Edited By: Sunesona Mar 4th, 2011 at 07:04 AMOriginally Posted by NG3434
ok so you have 3300 on Ub according to the transfer thread, but 6500 was transferred into your account according to the op.. you are only down $53 according to sharkscope so where did the other 3200 go? You mustve made too many transfers or something. Sorry it just all seems fishy
Idc what you say, seems like a misunderstanding to me. Lol. Its my GF, I know she doesnt multi-account. -
Posts: 5,804
Joined: Feb 07Mar 4th, 2011 (3/4/2011 7:26am) in reply to Sunesona
air tight alibi imo
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Posts: 233
Joined: Oct 09Mar 4th, 2011 (3/4/2011 12:55pm) in reply to Ozzie
If you don't win the money they willnot let you cash it out, bottom line. Been there and done it!
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Posts: 50
Joined: Jul 09Mar 4th, 2011 (3/4/2011 7:41pm) in reply to Ocanobeer
Originally Posted by Ocanobeer
If you don't win the money they willnot let you cash it out, bottom line. Been there and done it!
A point I am trying to get across is, what if someone is staked on that site...and hasnt ever deposited? -
Posts: 2,455
Joined: Feb 05Mar 4th, 2011 (3/4/2011 8:20pm) in reply to Sunesona
You just have to play with the money before you can withdraw it.
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Posts: 233
Joined: Oct 09Mar 5th, 2011 (3/5/2011 3:25am) in reply to R_Webb18
You have to make a deposit there before you can cash out. Aas for the rest maybe Adrienne or john can clear the air. I am sure I was told I could only cash out what I have won there.
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Posts: 5,915
Joined: Jul 07Mar 5th, 2011 (3/5/2011 4:07am) in reply to Ocanobeer
Someone from UB is probably going to put that $6500 toward a house so the funds really aren't there to cash out anyway.
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Posts: 66
Joined: Dec 10Mar 5th, 2011 (3/5/2011 4:14am) in reply to louiemdj
Originally Posted by louiemdj
Someone from UB is probably going to put that $6500 toward a house so the funds really aren't there to cash out anyway.
Agreed. And noway, im from Cassville but live in St. Louis! -
No, he couldve lost the extra 3200 in cash games. thhey r not track by sharkscope, so he mighta gone for the points or a quick double up.
if yu havent ever deposited n recieve transfer, YOU CANNOT WITHDRAW... u must play, win, accumulate points n prove to be a real poker playing human being.
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