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Update - Revolution Feed Fixed!

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  1. Dan Dan is online now Administrator

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    Sep 3rd, 2012 (9/3/2012 6:30pm)

    PocketFives' Revolution Network feed is down, and has been since August 28. I've contacted Lock and Cake to fix the feed and will post updates here.

    In the meantime, if you have any tournament scores you'd like PocketFives to enter into our database manually, please e-mail support@pocketfives.com and we'd be happy to do so.

    UDPDATE 9/10:

    Revolution's feed was fixed on September 10, retroactive to September 5. So, if you're missing any data from August 29 to September 4, please e-mail support@pocketfives.com.
     
  2. ChameleoN89 ChameleoN89 is offline

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    Sep 3rd, 2012 (9/3/2012 6:35pm) in reply to Dan

    I was wondering my last few scores werent posting. Will they post once you guys get it fixed?
  3. Dan Dan is online now Administrator

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    Sep 3rd, 2012 (9/3/2012 6:41pm) in reply to ChameleoN89

    Yes, I will post updates here and let the community know when it's fixed.
     
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  4. wackyJaxon wackyJaxon is offline Admin X

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    Sep 3rd, 2012 (9/3/2012 6:45pm) in reply to Dan

     
    Originally Posted by ChameleoN89 View Post

    I was wondering my last few scores werent posting. Will they post once you guys get it fixed?

    It is unlikely the tournaments will be backdated once the feed is fixed, so please email us (support@pocketfives.com) with any missing scores that have at least 75 entrants, a minimum of a $500 prize pool, and a minimum $1 buy-in if you wish for them to appear on your profile and count towards your worldwide and local rankings.

    Also, when requesting to support to add tournament cashes, please use the below format.

    1. Date
    2. Site
    3. Number of Players
    4. Buy-in
    5. Prize Pool
    6. Your finish position
    7. Your cash amounts
    8. Your Pokersite Screenname
    Edited By: wackyJaxon Sep 3rd, 2012 at 06:49 PM
      1 
  5. ChameleoN89 ChameleoN89 is offline

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    Sep 3rd, 2012 (9/3/2012 10:12pm) in reply to wackyJaxon

    I mean, will my scores post when everything is fixed? or do I need to msg you guys with the info or it will never post?
  6. Dan Dan is online now Administrator

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    Sep 3rd, 2012 (9/3/2012 11:31pm) in reply to ChameleoN89

     
    Originally Posted by ChameleoN89 View Post

    I mean, will my scores post when everything is fixed? or do I need to msg you guys with the info or it will never post?

    For the meantime, you'll need to e-mail us in order for scores to appear in your profile. It's not clear right now if we'll be able to get back data once the feed is fixed. So, your best bet is to e-mail support@pocketfives.com.
     
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  7. Dan Dan is online now Administrator

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    Sep 4th, 2012 (9/4/2012 3:13pm) in reply to Dan

    Cake said they're aware of the problem and are working to fix it. I'll keep everyone posted.
     
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  8. StaxxArmstronG StaxxArmstronG is offline

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    Sep 4th, 2012 (9/4/2012 5:59pm) in reply to Dan

    Anyone know were u can find your tounoment info history on lock
  9. Dan Dan is online now Administrator

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    Sep 4th, 2012 (9/4/2012 7:21pm) in reply to StaxxArmstronG

     
    Originally Posted by StaxxArmstronG View Post

    Anyone know were u can find your tounoment info history on lock

    Sharkscope allows a few free searches as well.
     
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  10. Dirrrrrty Dirrrrrty is offline

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    Sep 4th, 2012 (9/4/2012 9:00pm) in reply to Dan

    pretty sure you have to subscribe to sharkscope in order to see individual tournaments tho. I have a few small cashes and also shipped the 110k this past Sunday (brag). I also shipped a $5 rebuy on 8/30 that never showed up in my scores.
    Edited By: Dirrrrrty Sep 4th, 2012 at 09:06 PM
  11. wackyJaxon wackyJaxon is offline Admin X

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    Sep 4th, 2012 (9/4/2012 10:11pm) in reply to Dirrrrrty

    If you go to the Lock Admin page, they give a bunch of free searches a day. You should be able to find the relevant info from the free searches.
      1 
  12. StaxxArmstronG StaxxArmstronG is offline

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    Sep 4th, 2012 (9/4/2012 10:19pm) in reply to wackyJaxon

    Thnx I have summited my results to p5 support and I will be doin so untill the feed is fixed. Thnx for the updates.
  13. Dan Dan is online now Administrator

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    Sep 4th, 2012 (9/4/2012 10:54pm) in reply to StaxxArmstronG

     
    Originally Posted by StaxxArmstronG View Post

    Thnx I have summited my results to p5 support and I will be doin so untill the feed is fixed. Thnx for the updates.

    Awesome! Thanks for e-mailing us. We'll keep you posted as to when the feed is working once again.
     
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  14. IBGrindin IBGrindin is offline

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    Sep 5th, 2012 (9/5/2012 4:31pm) in reply to Dan

    guy from Ohio has a score that says 53rd place for 3K. there isn't a tournament on Revolution where that would be possible.
     
  15. Dan Dan is online now Administrator

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    Sep 5th, 2012 (9/5/2012 5:18pm) in reply to IBGrindin

     
    Originally Posted by IBGrindin View Post

    guy from Ohio has a score that says 53rd place for 3K. there isn't a tournament on Revolution where that would be possible.

    Can you e-mail support@pocketfives.com and we can look into it?
     
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  16. Willy Duffle Willy Duffle is offline

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    Sep 5th, 2012 (9/5/2012 6:44pm) in reply to Dan

     
    Originally Posted by Dan View Post

    Can you e-mail support@pocketfives.com and we can look into it?

    I sent an e-mail to Jason about this yesterday. Thanks for finally removing it.
  17. wackyJaxon wackyJaxon is offline Admin X

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    Sep 5th, 2012 (9/5/2012 7:00pm) in reply to IBGrindin

     
    Originally Posted by IBGrindin View Post

    guy from Ohio has a score that says 53rd place for 3K. there isn't a tournament on Revolution where that would be possible.

    Hi - This was my mistake and as soon as I realized it I asked for it to be removed. Willy Duffie also honestly reported it to me as well later in the day as soon as he noticed it. Our programmers were able to remove this tournament within 24 hours of the mistake.
      1 
  18. Willy Duffle Willy Duffle is offline

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    Sep 5th, 2012 (9/5/2012 7:06pm) in reply to Willy Duffle

    So, is the Revolution network feed fixed or do we still need to send forwarded e-mails of our recent cashes to support or Jason?
  19. Dan Dan is online now Administrator

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    Sep 5th, 2012 (9/5/2012 7:06pm) in reply to Willy Duffle

     
    Originally Posted by Willy Duffle View Post

    So, is the Revolution network feed fixed or do we still need to send forwarded e-mails of our recent cashes to support or Jason?

    Not fixed yet. I'll let you all know here when it's working again. No update from Cake/Lock today.
     
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  20. Dan Dan is online now Administrator

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    Sep 6th, 2012 (9/6/2012 4:24pm) in reply to Dan

    Revolution said they've had a few data issues and are continuing to try to address our feed. No ETA for having it fixed right now.
     
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  21. hollisterb22 hollisterb22 is offline

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    Sep 8th, 2012 (9/8/2012 1:28pm) in reply to Dan

    I will email them bout my recent scores..ty admin i was wondering why my scores aren't updated. Also cake sends email when u finish deep in the tournament with all the details etc so Sharkscopes wont be needed! :) sigh more work for us:(
     
  22. Dan Dan is online now Administrator

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    Sep 8th, 2012 (9/8/2012 1:42pm) in reply to hollisterb22

     
    Originally Posted by hollisterb22 View Post

    I will email them bout my recent scores..ty admin i was wondering why my scores aren't updated. Also cake sends email when u finish deep in the tournament with all the details etc so Sharkscopes wont be needed! :) sigh more work for us:(

    Yeah, sorry it's a pain for the time being. I asked Revolution for an update on Friday and didn't get a response. :(
     
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  23. hollisterb22 hollisterb22 is offline

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    Sep 9th, 2012 (9/9/2012 10:29am) in reply to Dan

    I finally emailed them but i guess for now i have to email them my recent scores until its fixed..Admin will u please dm me so i dont feel stupid emailing them everyday :/ Thanks :)

    Irene
     
  24. Dan Dan is online now Administrator

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    Sep 9th, 2012 (9/9/2012 3:45pm) in reply to hollisterb22

     
    Originally Posted by hollisterb22 View Post

    I finally emailed them but i guess for now i have to email them my recent scores until its fixed..Admin will u please dm me so i dont feel stupid emailing them everyday :/ Thanks :)

    Irene

    You'll need to e-mail us in order to get any scores added. I know it's a bit of a pain in the butt, but that's the only way we'll be able to add scores to our database.
     
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  25. hollisterb22 hollisterb22 is offline

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    Sep 9th, 2012 (9/9/2012 8:43pm) in reply to Dan

    I did last night...phew was so much! :/
     
  26. wackyJaxon wackyJaxon is offline Admin X

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    Sep 9th, 2012 (9/9/2012 8:52pm) in reply to hollisterb22

    Got your email, I will be adding tomorrow.
      1 
  27. hollisterb22 hollisterb22 is offline

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    Sep 10th, 2012 (9/10/2012 4:58am) in reply to wackyJaxon

     
    Originally Posted by wackyJaxon View Post

    Got your email, I will be adding tomorrow.

    Ty wacky email me if u have any questions.

    Irene
     
  28. Dan Dan is online now Administrator

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    Sep 10th, 2012 (9/10/2012 3:45pm) in reply to hollisterb22

    Revolution's feed was fixed on September 10, retroactive to September 5. So, if you're missing any data from August 29 to September 4, please e-mail support@pocketfives.com.
     
    Thread Starter
  29. StaxxArmstronG StaxxArmstronG is offline

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    Sep 10th, 2012 (9/10/2012 7:44pm) in reply to Dan

    Thnx for the update
  30. wackyJaxon wackyJaxon is offline Admin X

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    Sep 10th, 2012 (9/10/2012 7:52pm) in reply to StaxxArmstronG

    We are aware of a few results being listed twice because they were manually entered on request and the feed was backdated. This will be fixed in the next couple of days. Thank you everyone for your patience while the feed was down and thank you to those that submitted results in an easy to input fashion as well. Good luck all.
      1 
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