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  1. ----- Original Message ----- From: cptnsmakaho3@aol.com Sent: 2010/05/13 04:02:21 To: support@pokerstars.com Subject: Doom switch > > Hi, I don't know what I did to upset you guys. But it appears you have accidentally turned the doom switch on my account. Please undo this because my bankroll is not large enough to withstand the punishment you guys have given me > > . Thanks- Paul > > >

    <pre><tt><tt>Hello Paul,

    Thank you for your email.

    As much as it might be a convenient explanation for when you receive a bad
    beat, there is no such thing as a "doomswitch". It is simply a fanciful term
    invented by players, who in the early days of online poker, were seeking to
    explain away their poor results by blaming factors other than the natural
    randomness that occurs in the game (and perhaps poor skill).

    PokerStars deals the cards in a fair and honest manner. Once the deck is
    shuffled, it is set, and the order in which the cards are dealt cannot be
    changed. The software that shuffles and deals the cards cannot control who
    wins and loses; it just deals the cards and the rest is up to the players in
    the game.

    Our software produces a shuffle that is completely random, which favors no
    player over any other. The methods we use ensure complete randomization of
    the cards, and complete unpredictability of the cards to come. You can see
    the description of these methods at:

    http://www.pokerstars.com/poker/room/features/security/

    We arranged for the largest consulting firm specializing in software
    security and quality, Cigital, to review PokerStars' shuffle. Their
    investigation found the shuffling be fair and random. You may read about
    their analysis at:

    http://www.pokerstars.com/poker/rng/

    If you are a real money player, we encourage you to review your own hand
    histories and to perform your own analysis. We have dealt over 40 billion
    hands and freely give real money hand histories any time someone requests
    them. If you want, we can send you a copy of every single real money hand
    history that you have played.

    "Every" proper investigation of our shuffle has found the same thing: That
    our cards are randomly shuffled. Many who have conducted such studies have
    posted their findings to the Internet. You can find two of them here:

    http://bit.ly/de932a

    http://bit.ly/9ORjbu

    We hope this information helps you to understand that PokerStars' games are
    fair. We value all of our players, and take the integrity of our site very
    seriously.

    If we can be of further assistance, feel free to contact us with any
    questions or concerns you may have.

    Best regards,

    Fredrik E
    Poker Specialist
    PokerStars Support Team
    </tt></tt></pre>
  2. liars !!!!!