Who uses it? What do you think? I'm switching from Chase, and I need a new bank. It obv has to have branches in NYC.

kthxbye

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I don't like their online banking services. The online statement is always really inaccurate/way behind. Also the automated service on the phone is useless.

I like BofA's online banking and so does my wife. The staff in their branches blows in NJ though.

 

Originally Posted by goofy2485

FCUs are far better to bank with.

fact...

plus i had BoA a few years back and service with them was horrible. i had nothing but problems. it is def 1 bank ill never use again

I cannnnot stand Bank of America. They are beyond terrible.

Does New York have Citizens?

I've actually switched all my banking to ING online. I still have a land account to deposit checks and such but ING gives me great rates on both my checking and savings and there customer service is top notch

Biggest negative is you can't do paper checks through them (only ACHs) so if you write a lot of checks it definitely doesn't work. If you write a few checks just keep Chase for your checking writing etc.

are you trying to do biz or personal? If biz I recommend getting someone in the HQ office, they are much easier to deal with and can get you better rates on everything.

 

Originally Posted by Unforseen

I've had BoA for a long time and I really like it. Their security sometimes gets ridiculous but I get their point.

I've been very happy with the service but you are right the security blows at times...I guess it is good that they are looking out for you but I've had times where my card is declined because there is a security issue and that can be kinda embarrassing...Also their fraud protection is top notch, had a service write a resume for me which came back like a 12 yr old wrote it and they wouldn't refund my money; BoA put the money back in my account the next day and got the company off my back.

bofa has been good to me

BoA can s my d....

We have them as our lender (after having our two previous lenders go under) and they suck. We wanted to do an accelerated payment program (2 payments a month to reduce interest) and they said we could only do that if we paid them $4 per payment. For what?!?!?

You'd think the damn bank would be happy that we're trying to pay our mortgage, but instead they want to nickel and dime you for attempting to do the right thing.

Eff them.

 

Originally Posted by cizastro

BoA can s my d....

We have them as our lender (after having our two previous lenders go under) and they suck. We wanted to do an accelerated payment program (2 payments a month to reduce interest) and they said we could only do that if we paid them $4 per payment. For what?!?!?

You'd think the damn bank would be happy that we're trying to pay our mortgage, but instead they want to nickel and dime you for attempting to do the right thing.

Eff them.

As I posted earlier I completely can not stand B of A. HOWEVER, this particular issue doesn't surprise me and I can understand their reasonining. Mortgage servicing and payment processing for mortgages can be extremely complex. Anytime you pay ahead on your mortgage someone manually has to go in and roll dates back, monitor this to make sure the amortization stays on track to avoid having and "fix" the loan if it goes off-track.

I have yet to see any sort of software that actually can handle the amortization's clearly when someone starts paying ahead. Note: I doubt you can any sort of interest break as well by paying ahead.

I'm with BofA and I generally like them. As others have said, their online banking is very good, but their customer service is oftentimes terrible (not every single time, but regularly). I do the vast majority of my banking online and rarely have to contact customer service, so it works for me.

i read somewhere that boa added some new charges...to what and when they start, i have no idea because haven't used them in 10 years. find some credit union or something if you don't like chase.

 

Originally Posted by norcaljeff

bofa has been good to me

This^^

I have never had a problem with BoA. Their online banking and bill pay is awesome.

 

Originally Posted by skisteve

Boa and wells Fargo have the highest fees and ticky tack fees many banks dont charge at all

While this is true, almost every fee I've ever had with them, I've been able to call and get removed pretty easily. The only really annoying fee is them charging you an added fee for using another bank's ATM, and b/c of that I ONLY use it at Bofa ATMs.

I have a Bofa account, Citi account, and Chase Account (all signed up for $100+ free with opening an account)...figure i got all the bases covered if i ever need an ATM in the US. Also have an HSBC account for international, never been charged an international ATM fee with them (though they're probably screwing me on the forex).

In my experience, all the banks have been about the same for my purposes, but I like Bofa Bill Pay the best, so they're usually my go-to checking account.

Yup. Doesn't look like there's much of a consensus here. I think I'll give them a shot. It's my parents bank anyway...easier for them to ship me moneees when I needs it.