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Computer Help With wireless router

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  1. moxlee moxlee is offline

    Canada

    Posts: 12
    Joined: Mar 08

    Jan 4th, 2011 (1/4/2011 11:36pm)

    I just bought a new wireless router and I'm having a hard time connecting to the internet using my laptop.When I check thw wireless network connection from my laptop it says I am connected and that the signal strength is excellent .But when I go and try to open the internet a page comes up and it says internet explorer cannot display the webpage...and I have no idea whats going on..when i plug my laptop direclty into the router i can connect to the internet no problem but when i try to do it wirelessly is when I get the trouble...some other things that might help..I havnt used my laptop for about a year or so but when i last used it i was able to use it on a wi-fi network no problem. I also have A ipod touch that I can connect to the new router and access the internet ..If some could help me out tonight I could shoot them a few bucks on stars or fulltillt (maybe 10 or 15 ) for there time .I know it not a whole lot but i dont have much moneyonline right now.. pm me if you can help
     
  2. stevel1017 stevel1017 is offline

    United States

    Posts: 1,320
    Joined: May 06

    Jan 4th, 2011 (1/4/2011 11:40pm) in reply to moxlee

    check the security key
    also check the dns settings, should match the ip of the router (or you can use googles dns server)
  3. Kustodian Kustodian is offline

    Posts: 75
    Joined: Sep 10

    Jan 4th, 2011 (1/4/2011 11:42pm) in reply to stevel1017

    Something similar happened to me about a month ago. Try disconnecting the power cables on both the router and the modem simultaneously. Keep them unplugged for at least 10 seconds, then try to reconnect, wait for another 10 secs and try again (make sure all the lights in both the modem and the router are on at this point).

    Check the connections icon on the lower right part of your screen and check if your laptop is not only receiving the wireless signal, but also connected to your home network (it will show the "connect" option if you're not).

    You should also check for malware. I once experienced a problem with malware blocking the modem on my desktop pc from accessing the internet.
  4. Sweetness777 Sweetness777 is offline Prefers Dark Meat

    MP
    United States

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    Joined: May 05

    Jan 4th, 2011 (1/4/2011 11:44pm) in reply to Kustodian

    http://en.community.dell.com/support.../19266429.aspx

    not sure if this will help or not, but the wirless capability may be off. its usually a function key depending on what type of computer you have.
  5. freeworld777 freeworld777 is offline

    Ireland

    Posts: 3,910
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    Jan 4th, 2011 (1/4/2011 11:55pm) in reply to Sweetness777

    Its most likely your security key and/ or the encryption type on your router webpage's wireless settings is different to your computer's internet settings (e.g one might be set to WEP and the other set to WPA2)
  6. moxlee moxlee is offline

    Canada

    Posts: 12
    Joined: Mar 08

    Jan 5th, 2011 (1/5/2011 12:04am) in reply to freeworld777

     
    Originally Posted by freeworld777 View Post

    Its most likely your security key and/ or the encryption type on your router webpage's wireless settings is different to your computer's internet settings (e.g one might be set to WEP and the other set to WPA2)

    how can I check to see if they are the same
     
    Thread Starter
  7. freeworld777 freeworld777 is offline

    Ireland

    Posts: 3,910
    Joined: Dec 07

    Jan 5th, 2011 (1/5/2011 12:15am) in reply to moxlee

    go to your router's website (find router in My Computer->networks, right click to visit wbsite) - go to wireless settings and check the encryption type. Then go back to the wireless network you're trying to conect to and click on wireless properties -> security and make sure the encryption type is the same as it was in the website. Hope this makes sense, let me know if it doesn't and i'll break it down more
  8. optika11329 optika11329 is offline

    Leeds
    United Kingdom

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    Jan 5th, 2011 (1/5/2011 12:20am) in reply to freeworld777

    make first connection with a cable - set up wireless

    bobs your unlce
     
  9. YoungVic YoungVic is offline

    Chicago, IL
    United States

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    Joined: Nov 07

    Jan 5th, 2011 (1/5/2011 12:40am) in reply to optika11329

    i have the same problem and i was about to post this!

     
    Originally Posted by Kustodian View Post

    Something similar happened to me about a month ago. Try disconnecting the power cables on both the router and the modem simultaneously. Keep them unplugged for at least 10 seconds, then try to reconnect, wait for another 10 secs and try again (make sure all the lights in both the modem and the router are on at this point).

    Check the connections icon on the lower right part of your screen and check if your laptop is not only receiving the wireless signal, but also connected to your home network (it will show the "connect" option if you're not).

    You should also check for malware. I once experienced a problem with malware blocking the modem on my desktop pc from accessing the internet.

    I did this last week and it was working but the next day the same shit happened agian
  10. stevel1017 stevel1017 is offline

    United States

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    Joined: May 06

    Jan 5th, 2011 (1/5/2011 1:57am) in reply to YoungVic

    you did use the cd to set it up? followed the instructions?
  11. yeti sn0wman yeti sn0wman is offline

    Rockford, IL
    United States

    Posts: 236
    Joined: Jun 06

    Jan 5th, 2011 (1/5/2011 2:19am) in reply to stevel1017

    You probably need to change the security type via your wireless router. You can access your router with your favorite web browser. You can find this information by right clicking the wireless icon in the lower right and hitting status, then the support tab. The one you need is labeled "Default Gateway".

    Under the wireless security section try a few different security methods (IE; WEP, WPA2, WPA) and see if any of those work for you. You may need to reboot your computer. Good luck, I had this problem when my Sister couldn't connect on my wireless.

    ^^ I don't read other posts.
    Edited By: yeti sn0wman Jan 5th, 2011 at 02:21 AM
    Reason: Ehh repost.
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