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Get ready to make fun of me...

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  1. mrfilthyrich mrfilthyrich is offline

    Chicago, IL
    United States

    Posts: 398
    Joined: Jun 05

    Mar 1st, 2011 (3/1/2011 8:29pm)

    I'm going on very little sleep and my brain is mush. With that said, I am working on an assignment for my Systems Analysis grad class. I am trying to create a help desk ticketing system (easy enough) and I cannot think of how to word what I want to say. For instance, the analyst that hasn't received a ticket in the longest time gets the next ticket. How do I word that? Essentially, I'm just looking for the opposite of "most recent" and I am having a big brain fart. Am I just looking for the analyst that has "least recently" received a ticket? If so, please flame away.

    Thanks guys.
    Edited By: mrfilthyrich Mar 1st, 2011 at 08:30 PM
  2. RUBINH RUBINH is offline

    Manhattan, NY
    United States

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    Mar 1st, 2011 (3/1/2011 8:34pm) in reply to mrfilthyrich

    Waited the longest; [Analyst] with the longest wait; Had the most time pass without receiving a ticket.

    IDK depends on context I guess.
  3. mrfilthyrich mrfilthyrich is offline

    Chicago, IL
    United States

    Posts: 398
    Joined: Jun 05

    Mar 1st, 2011 (3/1/2011 8:39pm) in reply to RUBINH

     
    Originally Posted by RUBINH View Post

    Waited the longest; [Analyst] with the longest wait; Had the most time pass without receiving a ticket.

    IDK depends on context I guess.

    Awesome! All of those work for me. I think I'm going to go with "had the most time pass without receiving a ticket" Thanks a lot for your help!
    Thread Starter
  4. jetsjets1028 jetsjets1028 is offline

    Posts: 9,084
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    Mar 1st, 2011 (3/1/2011 8:44pm) in reply to mrfilthyrich

    3^50
  5. Jaybone2315 Jaybone2315 is offline Professional Couch Ruiner

    San Diego, CA
    United States

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    Mar 1st, 2011 (3/1/2011 9:12pm) in reply to jetsjets1028

    System Analysis grad class sounds fucking awful.
  6. Clerk Clerk is offline

    Syrian Arab Republic

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    Mar 1st, 2011 (3/1/2011 10:02pm) in reply to Jaybone2315

  7. gillabong gillabong is offline

    United States

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    Mar 1st, 2011 (3/1/2011 10:04pm) in reply to Clerk

    JAD SESSION
  8. mrfilthyrich mrfilthyrich is offline

    Chicago, IL
    United States

    Posts: 398
    Joined: Jun 05

    Mar 1st, 2011 (3/1/2011 10:34pm) in reply to Jaybone2315

     
    Originally Posted by Jaybone2315 View Post

    System Analysis grad class sounds fucking awful.

    It is as awful as it sounds

     
    Originally Posted by gillabong View Post

    JAD SESSION

    gilla knows what's up!
    Thread Starter
  9. Ajint Orange Ajint Orange is offline

    CT
    United States

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    Joined: Feb 09

    Mar 2nd, 2011 (3/2/2011 11:02pm) in reply to mrfilthyrich

    Doesn't sound right to me. Not all tickets will be the same, so it's not logical to just keep spitting out tickets based on the last to get one. Wouldn't you just queue up the tickets and as someone completes or pends a ticket, the next in the queue would be assigned to that person?

    The queue would be set up as 'first in first out'
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