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Question for any computer wizards out there

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  1. fordmotor08 fordmotor08 is offline

    Posts: 81
    Joined: Oct 09

    Dec 31st, 2009 (12/31/2009 2:36pm)

    My brother's computer has been sending IM's and e-mail to people on his address/buddy list.

    He has no idea how this is happening (he is not very comp. savvy).

    I did a virus scan,disk cleanup,etc.,etc. and nothing seems to fix this.

    Now it's not happening alot, but every now and then.

    I was thinking about doing a total recovery, not sure if this will help.

    Norton is all working fine and there doesn't seem to be any problem there.

    Any ideas would be greatly appreciated.

    HAPPY NEW YEARS to all !! & Thanx
  2. ginzorella ginzorella is offline

    Brooklyn, NY
    United States

    Posts: 839
    Joined: Aug 05

    Dec 31st, 2009 (12/31/2009 2:39pm) in reply to fordmotor08

    someone has his im name and password, same with email...

    go in and change both passwords to different cryptic things no one can know...

    then see if this persists
     
  3. wantagolf wantagolf is offline Moderator

    CA
    United States

    Posts: 20,349
    Joined: Jul 07

    Dec 31st, 2009 (12/31/2009 2:40pm) in reply to fordmotor08

     
  4. Mr Galt Mr Galt is offline sister-in-law's a ho

    Overland Park, KS
    United States

    Posts: 9,095
    Joined: Nov 07

    Dec 31st, 2009 (12/31/2009 2:53pm) in reply to fordmotor08

    when ours did this it was a virus that had also disabled the scanning software. had to wipe the harddrive and reload everything.
  5. PoWdA PoWdA is offline Waco nuthugger

    Lakewood, CO
    United States

    Posts: 4,416
    Joined: May 06

    Dec 31st, 2009 (12/31/2009 4:23pm) in reply to ginzorella

     
    Originally Posted by ginzorella View Post

    someone has his im name and password, same with email...

    go in and change both passwords to different cryptic things no one can know...

    then see if this persists

    This. Change passwords for everything. Don't use anything similar and tell him to stop filling out shit online that isn't absolutely necessary. Also tell him that sites will NEVER ask for your password and if they do DO not give it to them. Only enter it in the password field when entering a site, if they have a problem with your password they will just have you set up a new one. NEVER EVER give out your password even if they say they are with the company/site you are trying to access.
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