Just ranting here, the EMO is strong w/ this one, but fuck man--this shit is tilting.

I honestly don't understand how a company as large as Comcast could fuck this up. They don't have some algorithm in their billing software that tells them "wait, we're about to charge this poor schmuck twice (PLUS AN EXTRA FUCKING DOLLAR)"?? Nah, fuck it, let's just see if they pay it. I mean, I've had multiple terrible customer service experiences with them. Considering how much I pay per month, the service is subpar. Then, this shit. FIOS isn't available in my complex and from what I've heard/read Broadstripe is just LOL, so I am stuck w/ this trashbag fuckers.

Typically, I am one of the people who just pays the bill w/o looking at it, but I knew I had only ordered one movie On Demand last month and there was no way my bill was supposed to be $192--it's usually like $150-$160. I wonder how many people they get over on w/ this shit. I'm obv going to call and take care of it, but that will be a miserable 20 minute experience dealing w/ some fucking retard who can't either can't access my account or will tell me that this is somehow my fault. No bullshit, I wouldn't be complaining if their product was on point and their customer service was up to speed, but it's not and it's not. So GFY.



SUCK ALL UP ON MY BALLS, LICK MY ASS, ETC COMCAST

LOL you watched Salt.

Ohhhh, I read the title as "Contest". Alright then. Nothing for me to do here now, I guess

Edit- at the bottom of the bill you should see credit for sep billed HBO, Starz etc. I have Triple Play Bundle Pack-that is in process of switching from Comcast to XFinity. The bill is about 3 pages. So, check the last page/bottom for "credits". My bill is just like that. they add all the shit up, then subract it at the end. so ghey

by the way. Hot tip. If you call your cable company and tell them you have fallen on financial difficulties and are thinking you might need to cancel your cable...they will lower your monthly bill for a year. You can thank me later. :)

 

Originally Posted by acp

Comcast customer service is much better nowadays, just be polite and I'm positive they will resolve your issue and maybe compensate you for the inconvenience if you ask.

lawlz

 

Originally Posted by killingbird

by the way. Hot tip. If you call your cable company and tell them you have fallen on financial difficulties and are thinking you might need to cancel your cable...they will lower your monthly bill for a year. You can thank me later. :)

Guarantee you it doesnt work here in Detroit.

I started to type up a long post about my comcast experience then I said screw it.

FUCK COMCAST.

That is all.

 

Originally Posted by DonkeyPunchYa

in AZ, COX is the worst. they suck coxs. I pay extra for the "high speed power boost" interwebs, and that shit is terrible. All day in the commercials they talk about how fuckin fast it is, yet everyday I have connection issues while playing online. Also playing on xbox live can be slow as shit, disconnecting from games and stuff. Also during last year's baseball season, I had the MLB package which they broke into 4 payments on my bill. Well after I paid off the last month of it and there was like a week or two left before the playoffs, I moved across town. When they transferred my services and set up my new boxes, I didnt have access to the the MLB package, so I call them up (ususally talking to some robot and then on hold for like half hiour), and finally they are able to turn it on for me. Then over the next 4 months on every bill I had a charge for the MLB network and every month I had to call them up and be like wtf, i
already paid for this stuff and you keep billing me. then it would be more holding until i could talk to someone higher up and they would say some lame excuse as to why it happened, and they didnt compensate shit besides not making me pay twice for it.

BLAH BLAH BLAH, this thread is about how much comcast sucks, not cox cable. FUCK COMCAST FKIN scumbags

i dont understand how a company this big can have customer service as bad as they do. My blood use to boil after every phone call with them

 

Originally Posted by DonkeyPunchYa

in AZ, COX is the worst. they suck coxs. I pay extra for the "high speed power boost" interwebs, and that shit is terrible. All day in the commercials they talk about how fuckin fast it is, yet everyday I have connection issues while playing online. Also playing on xbox live can be slow as shit, disconnecting from games and stuff. Also during last year's baseball season, I had the MLB package which they broke into 4 payments on my bill. Well after I paid off the last month of it and there was like a week or two left before the playoffs, I moved across town. When they transferred my services and set up my new boxes, I didnt have access to the the MLB package, so I call them up (ususally talking to some robot and then on hold for like half hiour), and finally they are able to turn it on for me. Then over the next 4 months on every bill I had a charge for the MLB network and every month I had to call them up and be like wtf, i already paid for this stuff and you keep billing me. then it would be more holding until i could talk to someone higher up and they would say some lame excuse as to why it happened, and they didnt compensate shit besides not making me pay twice for it.

Ive had both cox and comcast here and they are so equally shitty that they might as well be the same company.

The ONLY reason I still have Comcast is Blazer games.

FUCK BRIGHTHOUSE!!!

Thanks, I feel better now.