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Is this wrong?

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  1. Tsupa Tsupa is offline

    Mustang, OK
    United States

    Posts: 4,666
    Joined: Aug 05

    Mar 7th, 2011 (3/7/2011 12:42am)

    Bought a $1000 Credenza. It gets delivered and one of the doors won't shut. Call customer service and they say I can do

    a. take a 10% discount
    b. have a tech repair it in house
    c. exchange it for another credenza

    I tell them I want to do option b. They say the tech will contact me in 2-3 days.

    So, I go look at why it won't close and figure out that they mounted the bracket that holds the door shut too far back in the frame. I loosen the screws, slide the bracket far enough up that it will hold the door and bam it's good to go.

    I then call customer service back and tell them that I'd rather take the 10% discount. $100 saved.

    Is that wrong?
  2. Lameass_ Lameass_ is offline

    WI
    United States

    Posts: 15,116
    Joined: Jul 07

    Mar 7th, 2011 (3/7/2011 12:45am) in reply to Tsupa

    thats wrong why?

    they effed up. reap the bennys
  3. vewysneeeaky vewysneeeaky is offline

    Posts: 296
    Joined: Jan 11

    Mar 7th, 2011 (3/7/2011 12:47am) in reply to Lameass_

    hell no its not wrong.. you didnt take a free $100... they paid you for your labor fixing their faulty merchandise.
  4. krispycream krispycream is offline

    PA
    United States

    Posts: 815
    Joined: Sep 07

    Mar 7th, 2011 (3/7/2011 12:48am) in reply to Tsupa

    you're going to hell.
  5. BadAllergies BadAllergies is offline

    IL
    United States

    Posts: 2,313
    Joined: Aug 08

    Mar 7th, 2011 (3/7/2011 12:50am) in reply to krispycream

    are you serious?
  6. SpankyHamm SpankyHamm is online now

    Altamonte Springs, FL
    United States

    Posts: 15,765
    Joined: Sep 06

    Mar 7th, 2011 (3/7/2011 12:50am) in reply to BadAllergies

    I gotta remember this. Even if nothing is wrong with something I order.
     
  7. STOPPER19 STOPPER19 is offline

    Sea Isle City, NJ
    United States

    Posts: 1,839
    Joined: Mar 09

    Mar 7th, 2011 (3/7/2011 12:54am) in reply to SpankyHamm

    this is beyond fucked up.
  8. midmoguy midmoguy is offline

    MO
    United States

    Posts: 2,039
    Joined: Mar 08

    Mar 7th, 2011 (3/7/2011 1:01am) in reply to STOPPER19

    I'll bet OP removes labels from mattresses too.
  9. LeftyMark LeftyMark is offline Boss of Birds

    MA
    United States

    Posts: 22,786
    Joined: Jan 07

    Mar 7th, 2011 (3/7/2011 1:03am) in reply to midmoguy

    I'm telling.
  10. undertheradar undertheradar is online now

    Goddard, KS
    United States

    Posts: 2,470
    Joined: May 06

    Mar 7th, 2011 (3/7/2011 1:04am) in reply to LeftyMark

    somebody's in trouble!!!!
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