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  1. Hey Guys,

    Just wanted to give you guys some information in regards to the update that occurred last night.

    1. Seating Limit for HU Tables: Players will only be allowed to wait on one HU table per stake. Meaning, that if you are currently waiting for an opponent on a $1/$2 HU table, you will not be allowed to sit at another $1/$2 HU table till you have an opponent on your first table. Once you have an opponent at that table, you may sit at another $1/$2 table. If your opponent leaves the table, then you will be informed that you are about to be removed from the table you were waiting on.

    2. Sit In/Sit Out: For tournaments: If you select sit out while playing in a tournament, and you are moved to a table while you are sitting out, you will remain sitting out till you select: 'Im Back'. For Ring Games/Tournaments: Selecting 'I'm Back' or set 'Sit Out Next hand' to off, you will be sat back in.

    3. Synchronized breaks will now occur even if the tournament is in late registration.

    Please let me know if you see any issues with these updates or errors. We also have some great new features coming up in the very near future.

    Regards,

    APJohn
  2. are you guys going to comment at all on the recent threads that have arisen on here and more so two plus two?
  3.  
    Originally Posted by Slingtownorbust View Post

    are you guys going to comment at all on the recent threads that have arisen on here and more so two plus two?

  4.  
    Originally Posted by AntiClimacus View Post

     
    Originally Posted by Slingtownorbust View Post

    are you guys going to comment at all on the recent threads that have arisen on here and more so two plus two?

  5. I'll go out on a limb here and say they won't say anything.
  6. You should probably ask something specific....doubt he is going to go searching through threads.

    I have a question.....Any plans for a "save layout" feature so we don't have to readjust table sizes every time we open the client?
  7. We are working on a Layout Manager for our poker client. Unfortunately, there is not a date for the feature to be released. This is a high priority though.

    Also, I know there are several other threads that I have not posted in. I wanted to let you guys know that I am directing the correct departments to these threads. I want to make sure all suggestions/concerns are addressed by the correct people, as I work strictly in the Product Department for the poker client. I want to make sure that I only give out information that I know is 100% correct.

    Regards,

    APJohn
    Thread Starter
  8. APJohn,

    Since you great people over at UB and AP are working so hard on things... how about taking like 1 minute out of your day to respond to this:

    http://haleyspokerblog.blogspot.com/...meanwhile.html
     
  9.  
    Originally Posted by APJohn View Post

    Hey Guys,

    Sit In/Sit Out: For tournaments: If you select sit out while playing in a tournament, and you are moved to a table while you are sitting out, you will remain sitting out till you select: 'Im Back'. For Ring Games/Tournaments: Selecting 'I'm Back' or set 'Sit Out Next hand' to off, you will be sat back in.

    Excellent. Thank you APJohn.

    One other thing about sync breaks. Rebuys have 3 minute breaks during addon/rebuy. That is fine, but when the add/rebuy period lines up with sync breaks as many are scheduled to do then that break should really be 5 minutes. I can do alot of stuff in 5 minutes but not so much in 3.

    Also tournaments that end during the time that break starts really shouldn't go on break before awarding the prize.

    Oh, have you noticed the break clock hits 1 second at the 1 minute mark?
  10. Hey,

    I will check on that add-on break when it coincidences with a synchronized break. I agree that they should just be combined into one break.

    You mean, a tournament that reaches the prizes awarded to all players, tickets, goes on break even though all places have been determined but still requires players to wait till the break is over to be given their prize?

    I have not noticed the break clock goes to 1 second at the 1 minute mark? You mean that a full minute is skipped?

    Also, I am still confirming but Rat Holing time has been increased from 15 minutes to 30 minutes. We are looking to maybe increasing it a little more in the future as well.

    Regards,

    APJohn
    Thread Starter
  11. I has been doing it for a few years John. The countdown says 5minutes, 4 minutes, 3 minutes, 2 minutes, 1 second...then immediately switches to 59 seconds and then does a second countdown...it is rather annoying.

    So instead of saying 1 minute and going to the countdown..it says 1 second
  12. One thing I notice that is still not corrected is the fact that I still have to hide the casino and BJ every time I log in. Isn't there a way to save the client preferences?
  13. fix the steal action feature. numerous times im playing fulltilt and stars and ub and go to enter a bet and press return and bam i make a stupid raise on ub. I then lose a big pot because i was trying to raise on fulltilt or something and bust out of that tourny. i stopped playing on ub for now because this happens all the time.
  14. Oh another thing, I was playing the PLO 75$ Rebuy and it went hand for hand on final table bubble. Trouble was they were only paying 5 places so going h4h with 10 people doesn't make sense. It's a weird exception I know because most MTTs pay the final 9. Just thought I would mention it....
  15.  
    Originally Posted by APJohn View Post


    You mean, a tournament that reaches the prizes awarded to all players, tickets, goes on break even though all places have been determined but still requires players to wait till the break is over to be given their prize?

    John, for details on this glitch you can view the linked post below which includes a screenshot of me being on break after I busted the last guy but before I received my payout. As of yesterday it was still happening. That same screenshot was sent into AP support on March 30th and received the ticket number of....
    <h1 id="message_view_subject">[#WVX-543025]: Software glitch</h1>
    http://www.pocketfives.com/poker-for...352468#5352468
  16. Here is another annoyance that maybe you can get someone to address. Every time you log on to the client there is a pop up that includes a box to check to "not see this message again today" Yet I can log on and off 20 times in a row and the box still pops up. Can you please either Fix the check box..or remove the option altogether? It serves no purpose if it isn't working.
  17. How halfway thru the Trip 10 series can you lower the guarantees from 5k to 4 k, since the points are based on the prize pool everyone who cashed in the 5K's have a huge advantage over the rest who are now playing 4K tournys where the same finish yields less points?????????

    I also just switched 2 Windows7 and am now having the AP software stop responding and have to be restarted several times a day, almost hourly at times...is this widespread or should i be looking for probs on my end????
  18.  
    Originally Posted by allynlong View Post


    How halfway thru the Trip 10 series can you lower the guarantees from 5k to 4 k, since the points are based on the prize pool everyone who cashed in the 5K's have a huge advantage over the rest who are now playing 4K tournys where the same finish yields less points?????????

    I also just switched 2 Windows7 and am now having the AP software stop responding and have to be restarted several times a day, almost hourly at times...is this widespread or should i be looking for probs on my end????

    A) standard BB by site
    B) My guess is that you are low on memory. This happens to me but only after a full day or two of grinding without shutting down. It started about two updates ago. My guess is they have some sort of memory leak when opening and closing tables.
  19. Hey Guys,

    Wanted to let you guys know that PT and HM are not reading the HH correctly. We updated our HH ID with the prefix letter 'C' last night and it is affecting the way PT and HM read the files. Both PT and HM are aware of the issue as it was brought up on their forums. I have also sent an email to both companies informing them that if they need any additional information, to contact me.

    This should not be affecting Tournaments as those HH IDs were not changed. Only Ring Game HH IDs were changed. The only change to the ID was adding the letter 'C' to the start of the string of numbers that represent each unique hand.

    Regards,

    APJohn
    Thread Starter
  20. Lol at anyone saying they need to fix the 1 second glitch. It says 1 second for about that long and than starts timing down frm 59secs. SOOOOOO much more important shit than the break timer and to say its just "annoying" is halarious. Do you really sit there and stare at your timer and get annoyed?? Feel a little dumber everytime I come to this site, cant stay way though.
     
  21.  
    Originally Posted by Ugottook420 View Post

    Lol at anyone saying they need to fix the 1 second glitch. It says 1 second for about that long and than starts timing down frm 59secs. SOOOOOO much more important shit than the break timer and to say its just "annoying" is halarious. Do you really sit there and stare at your timer and get annoyed?? Feel a little dumber everytime I come to this site, cant stay way though.

    Yes it is annoying...and more so because it has been like this for 2 years now. However silly it may seem to you Ugotook...I find it assanine that it has been this way for 2 years without UB/AP noticing it and correcting it.

    Next time you comment make it something productive or shut up entirely.
  22.  
    Originally Posted by Ugottook420 View Post


    Lol at anyone saying they need to fix the 1 second glitch. It says 1 second for about that long and than starts timing down frm 59secs. SOOOOOO much more important shit than the break timer and to say its just "annoying" is halarious. Do you really sit there and stare at your timer and get annoyed?? Feel a little dumber everytime I come to this site, cant stay way though.

    I'm sure no one sits and stares at the timer but it is still annoying. It's just a simple thing that AP updated a while back and is another example of how they can't even get a simple thing right. As far as feeling dumber, I doubt this site contributes to that as there is plenty of good info here. Maybe you should try skipping 420 once in a while and you just might increase your brain capacity.

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