I made a cashout on December 15th, it was processed later that night. I used E-check, which would ship the funds right to my checking account. As of today I still have not gotten it and ftp claims many people are having withdrawal troubles. Is anyone having trouble?

the government hates you (us)

had 1 cashout Dec 5, got it in late december and another one Dec 15, still yet to recieve it. Had an email from FTP saying they are sorry its taking so long....I dont want an apology, I want money

yall think the holiday season has something to do with this? huge amount of cashouts at the same time?

i'm assuming your serious, but I dont see that. Why would FT email me saying sorry for taking longer than expected knowing that they wont be able to ever cash me out(if the govt had taken action as you suggest)

This is the first time I've cashed out from their site - and honestly the support they have provided on this issue has been horrendous. I was suppossed to receive my 12/15 cashout today, and all they sent was some generic canned response. I'm hoping they resolve the issue shortly and provide some sort of compensation to me for waiting outside of their timeframe. Not gonna be happy if they come back with telling me to submit my info for a paper check - which I don't understand why this is necessary since PStars doesn't ask for this...but anyways...

I am not playing on this site anymore. pokerstars for life. For a site that generates that much money in rake it is completely unacceptable for them to have these types of issues.

I have been waiting since 11/16. They told me "issues with payment processor" and put the money back in my account. In the same email told me "issues have been fixed and are okay to process again". That was 3 weeks ago....

You got a $50 bonus? Thats BS. I had a withdrawal approved on the 11th of December, sent them 6 emails to support and got the same bs response every time. It ultimately took the full 15 business days to receive. Hearing this really pisses me off.

I have been requesting checks for my withdrawl method and have been getting them in about 7-10 days.

I made a check withdraw on 12/30 (because it said the eCheck was currently out of order) and it got here in 7 days. So something tells me it's a bank issue and not a holiday rush issue.

use paper checks i requested two in the last two weeks each arrived within 4 days.

 

Originally Posted by Red Dawg 13

I have been requesting checks for my withdrawl method and have been getting them in about 7-10 days.

Got mine in maybe 10-15 but definitely within the 15 business days. I was gonna have my account set up for bank transfers, but with others trouble I`ll just take the checks.

SHIP IT... still want my money though

Dear Shrubbery,

We are contacting you with an update on the processing delay on your Bank Transfer withdrawal:
<table id="transaction" border="0" cellpadding="5" cellspacing="0" width="95%"><tbody><tr><td>Date: 15-Dec-08
Time: 03:08 EST
Transfer Reference: xxxxxxx
Amount: xxxxx
</td></tr></tbody></table>
We are aware of the delay you are experiencing with the withdrawal noted above, and we apologize for the inconvenience. We are working to get this issue resolved as quickly as possible with our 3rd party Bank Transfer provider. Please rest assured that there is no risk to your funds, and we will provide an update on the situation as soon as it is available.

As a token of our appreciation for your patience as we work to resolve the issue, we will be crediting your Full Tilt Poker account with $250.00 cash within the next 24 hours.

Please accept our apologies for any inconvenience this has caused and we thank you for your understanding.

If you have any further questions please reply to this email.

Sincerely,

Full Tilt Poker Support

 

Originally Posted by Claw1980

use paper checks i requested two in the last two weeks each arrived within 4 days.

Hopefully thats the same for me, I just made a cashout today via check after I had to resubmit a photo of DL since the 1st copy I had faxed didn't qualify for em to "verify" me, musta been the pic cause everything else was legible. If only the bank transfer option wasn't down right now... Made a cashout with that, the $ was in my bank account within 3 days, the 1st day I started looking for it in there...

 

Originally Posted by AwesomeO

SHIP IT... still want my money though

Dear Shrubbery,

We are contacting you with an update on the processing delay on your Bank Transfer withdrawal:
<TABLE id=transaction cellSpacing=0 cellPadding=5 width="95%" border=0><TBODY><TR><TD>Date: 15-Dec-08
Time: 03:08 EST
Transfer Reference: xxxxxxx
Amount: xxxxx
</TD></TR></TBODY></TABLE>
We are aware of the delay you are experiencing with the withdrawal noted above, and we apologize for the inconvenience. We are working to get this issue resolved as quickly as possible with our 3rd party Bank Transfer provider. Please rest assured that there is no risk to your funds, and we will provide an update on the situation as soon as it is available.

As a token of our appreciation for your patience as we work to resolve the issue, we will be crediting your Full Tilt Poker account with $250.00 cash within the next 24 hours.

Please accept our apologies for any inconvenience this has caused and we thank you for your understanding.

If you have any further questions please reply to this email.

Sincerely,

Full Tilt Poker Support

Ya it seems a lot of people are getting 10% of their initial withdrawal as a bonus...I have gotten more then 10% for complaining so much but I only cashed out $800. Still nothing today from 12/15. Keep the updates coming!