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AP most trusted poker site????

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  1. nala314 nala314 is offline

    Royersford, PA
    United States

    Posts: 239
    Joined: Feb 06

    Apr 15th, 2008 (4/15/2008 11:48am)

    I just have to share this because I find it hilarious ... in light of Epassporte's recent demise, I attempted to deposit on AP to compliment a few tourneys on Full Tilt. Now, I have used my credit card to deposit here and there on AP over the past couple of years... never had a problem, never had to call and verify anything, never had to provide any information.

    Although I don't feel obligated to provide anything to AP given their suspect past, I wrote to AP and wanted to be sure that they weren't going to charge me for my deposit until they got their "verification" documents. Here is their response:

    Dear Mike,

    Thank you for contacting Absolute Poker.

    If you attempted to make a deposit and your transaction was “preauthorized”, we first need to verify some information in order to complete the transaction. Your card has not been charged at this point. We truly apologize for the inconvenience of being on hold for so long, but we are experiencing a very high volume of calls at this time. If you still wish to finalize your deposit, I kindly encourage you to try calling our deposit assistance team one more time at 866-788-3005. Thank you for your patience and understanding.
    <span> </span>

    <span>Thanks for playing at Absolute Poker! If there is anything else we can help you with, please let us know. We're here for you!
    </span>

    I am sorry but as a customer, I do not feel like I should have to wait on hold for 30+ minutes to "verify" a credit card I've used on their site multiple times in the past... here's my response back:

    ... I'm not calling your deposit team for verification... why would you now want verification after I've used that card to deposit on your site multiple times?
    I won't be sending you a copy of the card, I won't be releasing personal information... because in all seriousness, Absolute Poker is the LAST site that I trust with personal information after your suspect history. If this means that I can't play on your site, than you lost a customer because AP doesn't hold leverage in the online poker industry to be requesting information.... did you forget about Full Tilt, pokerstars, Cake and Bodog?

    And here is their response:

    Dear Mike,
    <span>
    Thank you for contacting us.</span>
    I am sorry for any inconvenience that you had making that deposit. It may have some thing to do with the merger, but if you don’t want to provide that information for us to protect your security while making a deposit, I am afraid we can not help you as that is standard protocol. Hope this information helps you out.

    <span>

    Thanks for playing at Absolute Poker! If there is anything else we can help you with, please let us know. We're here for you!

    Sincerely,

    </span>
    Nick

    <span>Team Absolute ~ Deposit Center
    "To Continue to be the Best and Most Trusted" >>>>>>> R U SERIOUS AP????
    Cashier@AbsolutePoker.Com
    (US toll free)1-866-788 3005</span>

    "To Continue to be the Best and Most Trusted" ... I think I'm still puking as I read this motto... are you SERIOUS???
     
  2. mcnail mcnail is offline

    Iowa City, IA
    United States

    Posts: 124
    Joined: Feb 08

    Apr 15th, 2008 (4/15/2008 12:10pm) in reply to nala314

    Definitely the one site I would never deposit money on.....they definitely are the best advertisers though, i definitely would do selinda swan

    mcnail
  3. xTEDFORRESTx xTEDFORRESTx is offline

    Bucharest
    Romania

    Posts: 2,213
    Joined: May 07

    Apr 15th, 2008 (4/15/2008 12:26pm) in reply to nala314

    I agree about not playing on AP, but what is the point of your post?

    The credit card environment is not the same as it was in the past. Things change. AP has undergone a merger and changes also (I still would not play on them).

    So a credit card that was accepted in the past, needs to be verified now. AP has a new policy of getting verification on credit cards.

    You refused to supply the requested information. AP said "too bad, sorry".

    So what is the point?
  4. nala314 nala314 is offline

    Royersford, PA
    United States

    Posts: 239
    Joined: Feb 06

    Apr 15th, 2008 (4/15/2008 12:43pm) in reply to xTEDFORRESTx

    The point Ted is that AP lists their motto as the most trusted website...

    Trust me, I could care less about them wanting to verify my CC b/c in all honesty I don' t want to play on there either... was just looking for a quick fix with the Epassporte issue.
     
    Thread Starter
  5. linkone linkone is offline

    Hollywood, FL
    United States

    Posts: 100
    Joined: Nov 06

    Apr 15th, 2008 (4/15/2008 12:54pm) in reply to nala314

    I think the point was, LOL

    i laughed as soon as i read the title
  6. heavyj80 heavyj80 is online now

    West Babylon, NY
    United States

    Posts: 17,437
    Joined: Aug 07

    Apr 15th, 2008 (4/15/2008 12:55pm) in reply to xTEDFORRESTx

    lolll at xtedforrestx sayin to anyone else " what is the point of your post "
  7. gutshtallin gutshtallin is offline

    Posts: 1,238
    Joined: Oct 07

    Apr 15th, 2008 (4/15/2008 2:12pm) in reply to xTEDFORRESTx

    Just more negative, repetitive, nonsensical banter... Keep up the good work Ted!!
     11
  8. linkone linkone is offline

    Hollywood, FL
    United States

    Posts: 100
    Joined: Nov 06

    Apr 15th, 2008 (4/15/2008 4:05pm) in reply to gutshtallin

    10th billion hand? what? AK suited? fold? what?
  9. computerb computerb is offline

    Nashville, TN
    United States

    Posts: 10,169
    Joined: Mar 06

    Apr 15th, 2008 (4/15/2008 4:38pm) in reply to linkone

    Their site, their rules. You might want to see a doctor about your weak gastrointestinal system.
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