So here is my Bodog story...

I received numerous checks from Bodog in the past two months. I had one check from a Canadian bank(which most may be familiar with) that bounced. I am aware of all the check issues that Bodog is going through but nevertheless I was quite upset. Recently, I just received a check for $2000 from the same Canadian bank.

So this time instead of cashing the check, I called Bodog Customer Service and requested to have a "stop payment" on the check and get my payout via Money transfer. Bodog agreed to process the payout via Money Transfer with a few stipulations. This is the email I got from Bodog..

Dear Mr. XXXXX,
Account: XXXXXX,

Thank you for contacting Bodog Customer Service.

Our eCommerce Department has confirmed that we can issue a 'Stop Payment' on your check for $2000.00 and re-issue a new check. However, please be advised that we cannot guarantee in any way that your new check will have different information on it; as such, it is possible that you will run into the same scenario when attempting to cash the check. Also be advised that there would also be a $40.00 'Stop Payment' fee for canceling an existing check.

Alternatively, our eCommerce Department has said we can make a one-time exception and re-process your payout via Money Transfer. However, please be advised of our Money Transfer fees. With a payout that is over $1001.00, there would be an $80.00 fee to process your payout through that manner.

We kindly ask that you contact us at your earliest convenience with your decision so that we may proceed with your payout.

Should you require further assistance, please do not hesitate to contact us.

Best Regards,
Customer Service

Bodog Entertainment
service@bodoglife.com
1-888-263-0000

So I agreed to accept my payout via Money Transfer minus the associated fees. After several weeks and numerous calls to Bodog, there was successful confirmation on the "stop payment" and I received my payout.

A day later, I got this email from Bodog..

Dear Mr XXXX
Account: XXXXX

After an in depth review of your account we have made a business decision that you account will remain permanently disabled. The reason for this is your refusal to follow our company policies in regards to the payout options available to you at this time.

Your eCash balance is zero, your Money Transfer payout for $2000.00 is currently being processed, you will receive via email the pick up details shortly.

Have a good day.

Best Regards,

Bodog Financial Services
financialservices@bodoglife.com
1-866-502-3365

WTF?? I don't beleive I did ANYTHING to warrant my account being disabled. So I called Bodog and they refuse to re-activate my account. They were the one that sent me bounced checks.

So in fear of having another bounce check, I asked to receive a Money Transfer. After the Money Transfer, which they agreed to do, they disabled my account?? That's freakin ridiculous!! Sorry for the long post..just wanted to vent a bit.

Wow..that sucks..i recognize your name from that site.

I would say good riddance, but i know people make a killing on that site. My best advice would be to write a cordial letter saying how you have been a loyal player and that you respectfully disagree with their decision. GO into how much rake you have paid to the site over the years on average and what Bodog will lose by not reinstating your account.

Most of all...be cordial and persistent.....PL

 

Originally Posted by bekigirl

Wow..that sucks..i recognize your name from that site.

I would say good riddance, but i know people make a killing on that site. My best advice would be to write a cordial letter saying how you have been a loyal player and that you respectfully disagree with their decision. GO into how much rake you have paid to the site over the years on average and what Bodog will lose by not reinstating your account.

Most of all...be cordial and persistent.....PL

Thanks for the advice bekigirl. I don't play much online anymore but I just don't like the fact that I'm getting a raw deal from BODOG I feel that I've been treated unfairly for something that was not warranted, especially when I have put a lot of volume into BODOG.

What did I do wrong to violate BODOG's "company policies in regards to the payout options available?" What a joke!

weird

 

Originally Posted by Causeus

I'd like to see all your email correspondence dealing with this matter but believe this is a little over the top when illegal off shore books no longer want your business.

A very nice apology letter might get you a pardon but I think in this case the deed is final.

Sorry.

What is there for me to apologize for?? If asking for a Money Transfer instead of a check that may bounce is a violation of Bodog's policy, then I'm guilty.

 

Originally Posted by Ugot2BKddn

IF!!!! you went off on someone and now you are paying the price. If not, RELOAD on another site and move on.

Yeah, I'm not too worried about it. I just want some answers and get to the bottom of this...

I contacted Bodog today and they said my account will remain disabled because I am not willing to accept the fact that some of their checks they send out may BOUNCE.

So I guess if you question the validity of their checks, you are not adhering to their policies.

WOW this is SICK I shouldn't deposit into that site than? this is telling me that!!!!!!?????

Welcome to Full Tilt IMO.

 

Originally Posted by Paul Ordeeb

Wow, sounds like Bodog hasn't changed in years. My account was disabled too back in 06 over something I called them about. Yours is even more unfair then mine. Since I had a Sports Gambling problem I considered it a blessing and Bodogs loss!!!

Good luck with your new sites!!!

honstly this really did happen to me about a year and a half ago too. still dont really know why they banned my account, o well that site blows anyway

Its things like this that cause me to really be worried about bodog. Remember they are a sportsbook 1st and a poker site 2nd. They are also #1 enemy of the justice department so be aware that there is a much higher variable risk plaing on bodog vs pokerstars. This is coming from a player that still continues to play on bodog though and has made a decent amount so take it fwiw.

 

Originally Posted by royalStud

Isnt there anything the poker community can do about it???

Yeah, quit playing there until the site crumbles like a cookie. IMO, gg Bodog, hello stars/FTP.

 

Originally Posted by Hecklerz

 

Originally Posted by royalStud

Isnt there anything the poker community can do about it???

Yeah, quit playing there until the site crumbles like a cookie. IMO, gg Bodog, hello stars/FTP.

Yeah, it sucks that you get treated like this when you've supported Bodog for this long. I was a heavy volume player and Bodog was the only poker site I played on (besides a few tourneys on Doyles).

GG and GL to all those Bodoggers! See ya on PS/FT!

TheMicrowave, I saw you in a tournament last night - I'm nearly 100% sure of that. I take it your account has been re-activated?

delete this thread. BAN OP.

Now your going to support bodog again? You sir are one of the biggest noobs I ever witnessed in all my years of poker. I will never read one of your threads again