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Bodog down??

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  1. pkb6786 pkb6786 is offline

    Plano, TX
    United States

    Posts: 127
    Joined: Feb 06

    Aug 16th, 2006 (8/16/2006 4:10am)

    I was in the 50 dollar tourn with 3 left and bodog stopped working. I've been on hold for nearly 30 minutes...is it down for everyone else too? Anyone know whats goin on?
     
  2. gambowler gambowler is offline

    Ithaca, NY
    United States

    Posts: 3,390
    Joined: Feb 05

    Aug 16th, 2006 (8/16/2006 4:11am) in reply to pkb6786

    my sng stopped for all but two people, neither of which was me. can you guess who is winning?
  3. mdoggy mdoggy is offline

    Austin, TX
    United States

    Posts: 430
    Joined: May 06

    Aug 16th, 2006 (8/16/2006 4:14am) in reply to pkb6786

    good to hear its not just me, said my password was invalid also.
  4. _johnnydrama_ _johnnydrama_ is offline

    Chilliwack
    Canada

    Posts: 120
    Joined: Mar 05

    Aug 16th, 2006 (8/16/2006 4:14am) in reply to gambowler

    Bodog is def down. First time this has happened to me. Kinda wierd
  5. pkb6786 pkb6786 is offline

    Plano, TX
    United States

    Posts: 127
    Joined: Feb 06

    Aug 16th, 2006 (8/16/2006 4:15am) in reply to mdoggy

    yup, said my password was invalid also...kinda scary.
     
    Thread Starter
  6. pkb6786 pkb6786 is offline

    Plano, TX
    United States

    Posts: 127
    Joined: Feb 06

    Aug 16th, 2006 (8/16/2006 4:18am) in reply to pkb6786

    I finally talked to the customer service guy and he said he didn't know what was going on for sure either. He took my info and said I would get an email within an hour or so.
     
    Thread Starter
  7. Causeus Causeus is offline

    Chicago, IL
    United States

    Posts: 899
    Joined: Apr 06

    Aug 16th, 2006 (8/16/2006 5:50am) in reply to pkb6786

    Dear Sir/Madam,

    Thank you for contacting Bodog Customer Service regarding the current
    issues with your Bodog account. Please note that all clients are
    experiencing this problem, and if you were playing in the Poker Room
    please understand that your funds are frozen, along with your chip
    balance. Our technical team is aware of the situation and we are
    working as fast as possible to resolve this issue sooner rather than
    later. We greatly apologize for this inconvenience. Please note that
    if you are unable to get back into the tournaments we can discuss
    giving back any buy in fees that we may have charged at a later time.
    Furthermore, you may be unable to log in to your Bodog account as it
    may say that your account number and password are inaccurate, but
    please note that is incorrect, and it is simply due to the fact that we
    are having some issues with our software. If you were in a tournament
    at the time, please keep trying to get back into the tournament every
    10 minutes or so. If we are unable to resolve this issue soon, we will
    end all tournaments and the prize money would be distributed to
    clients based on there chip stacks.

    Your funds are safe, and we are working on resolving this situation
    shortly.

    Regards,

    Bodog Customer Service

    1-888-263-0000 ext 2

    service@bodog.com
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