I don't post too much, but bodog really pissed me off when I called to ask for my OWN account informtion (transaction history for 2008). I'm trying to get my information for taxes and every other site gave me the information I desired no problem, except bodog. It is just such horrible costumer service to not give somebody their OWN account information. Not only is that bad, but their game selection, software and many other things are awful about this site. I highly recommend against playing there!! They also don't have a way to transfer money between players, which makes your money comletely stuck there if you do well there and run bad on a different site. Their sportsbook also has some of the highest amounts of juice on their lines (you have to pay the house more than at other sites) Most of this if probably not new information to you, but not being able to get your OWN account information is just a joke. No wonder nobody plays there.

I agree with you. However this should make you feel better.

<table width="100%" border="0" cellpadding="0" cellspacing="3"><tbody><tr><td><table width="100%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td></td><td>Recent Scores</td></tr></tbody></table> </td><td><table width="100%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td></td><td>Messages</td></tr></tbody></table> </td></tr><tr><td><table width="273" border="0" cellpadding="0" cellspacing="0" height="349"><tbody><tr><td align="center"><table width="90%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td><table width="100%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="bottom"></td><td>$459,030.00 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$10300 buy-in, WCOOP-05: $10,300 NL Hold'em, $2M guaranteed on pokerstars. 09/07/2008, 2 place for 459,030.00 </td></tr></tbody></table> <table width="90%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td><table width="100%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="bottom"></td><td>$87,000.00 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$500 buy-in, FTOPS Event #21 on FullTiltPoker. 11/15/2008, 1 place for 87,000.00 </td></tr></tbody></table> <table width="90%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td><table width="100%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td valign="bottom"></td><td>$119,747.51 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$530 buy-in, WCOOP-29: $530+R NLHE [6-max], $400K guaranteed on PokerStars. 09/19/2008, 3 place for 119,747.51 </td></tr></tbody></table> <table width="90%" border="0" cellpadding="0" cellspacing="0"><tbody><tr><td align="left">See All Scores </td></tr></tbody></table> <span id="ctl00_ctl00_bcr_bcr_ctl25_plbScore">Current Sliding PLB Score: 4,910.60</span>
<span id="ctl00_ctl00_bcr_bcr_ctl25_plbPercentile">(99.5 3th percentile)
</span>

</td></tr></tbody></table></td></tr></tbody></table>

Maybe there not giving you your information for security reasons. I would like to know what exactly they said to you about the information.

I like bodog dont play on there much but I think its a fine site

i agree the software at bodog is really bad and you probably cant get your information for tax purposes from them, because they probably dont keep any sort of records on players

 

Originally Posted by Pet Monster

I agree with you. However this should make you feel better.

<table border="0" cellpadding="0" cellspacing="3" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td></td><td>Recent Scores</td></tr></tbody></table> </td><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td></td><td>Messages</td></tr></tbody></table> </td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0" width="273" height="349"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td valign="bottom"></td><td>$459,030.00 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$10300 buy-in, WCOOP-05: $10,300 NL Hold'em, $2M guaranteed on pokerstars. 09/07/2008, 2 place for 459,030.00 </td></tr></tbody></table> <table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td valign="bottom"></td><td>$87,000.00 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$500 buy-in, FTOPS Event #21 on FullTiltPoker. 11/15/2008, 1 place for 87,000.00 </td></tr></tbody></table> <table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td valign="bottom"></td><td>$119,747.51 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$530 buy-in, WCOOP-29: $530+R NLHE [6-max], $400K guaranteed on PokerStars. 09/19/2008, 3 place for 119,747.51 </td></tr></tbody></table> <table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td align="left">See All Scores </td></tr></tbody></table> <span id="ctl00_ctl00_bcr_bcr_ctl25_plbScore">Current Sliding PLB Score: 4,910.60</span>
<span id="ctl00_ctl00_bcr_bcr_ctl25_plbPercentile">(99.5 3th percentile)
</span>

</td></tr></tbody></table></td></tr></tbody></table>

since he is doing his taxes right now, my guess is this does not make him feel better....

 

Originally Posted by sandler1860

 

Originally Posted by Pet Monster

I agree with you. However this should make you feel better.

<table border="0" cellpadding="0" cellspacing="3" width="100%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td></td><td>Recent Scores</td></tr></tbody></table> </td><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td></td><td>Messages</td></tr></tbody></table> </td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0" width="273" height="349"><tbody><tr><td align="center"><table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td valign="bottom"></td><td>$459,030.00 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$10300 buy-in, WCOOP-05: $10,300 NL Hold'em, $2M guaranteed on pokerstars. 09/07/2008, 2 place for 459,030.00 </td></tr></tbody></table> <table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td valign="bottom"></td><td>$87,000.00 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$500 buy-in, FTOPS Event #21 on FullTiltPoker. 11/15/2008, 1 place for 87,000.00 </td></tr></tbody></table> <table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td valign="bottom"></td><td>$119,747.51 </td><td valign="bottom"></td></tr></tbody></table> </td></tr><tr><td>$530 buy-in, WCOOP-29: $530+R NLHE [6-max], $400K guaranteed on PokerStars. 09/19/2008, 3 place for 119,747.51 </td></tr></tbody></table> <table border="0" cellpadding="0" cellspacing="0" width="90%"><tbody><tr><td align="left">See All Scores </td></tr></tbody></table> <span id="ctl00_ctl00_bcr_bcr_ctl25_plbScore">Current Sliding PLB Score: 4,910.60</span>
<span id="ctl00_ctl00_bcr_bcr_ctl25_plbPercentile">(99.5 3th percentile)
</span>

</td></tr></tbody></table></td></tr></tbody></table>

since he is doing his taxes right now, my guess is this does not make him feel better....

lol

I understand where you are coming from in regards to them not giving you your OWN information. But who's responsibility is it really for you to get your OWN information? Shouldn't you, as a professional and independent worker, keep track of your OWN information?

I'm not sayin', I'm just sayin'

 

Originally Posted by undertheradar

I understand where you are coming from in regards to them not giving you your OWN information. But who's responsibility is it really for you to get your OWN information? Shouldn't you, as a professional and independent worker, keep track of your OWN information?

I'm not sayin', I'm just sayin'

Yes and no...sites can give u a ton of information with a click of a button. You gonna dig thru all ur HHs or you gonna email stars for a specific one and boom, 10 min later they give it to you. Or how bout you want to know all ur xfers over the course of the year? You may keep track but want to compare it? Boom stars xfers u it all. Convenience is obv a big factor.

EDIt: and if ur a 30 tabling mtt player or whatever and put in a lot of sessions it's hard to record every tidbit of info...u got a lot going on and a ton of info

for that site i just go to the cashier tab and go to messages. i make a print out of all the times i cash out. never deposit so its easy. but im no pro and dont make 500k/yr or more like you.

bodog definately has its fair share of problems, but still a nice little site where a decent amount of $ can be made

 

Originally Posted by Nate Avenson

I emailed them and requested the info just like you. They sent it within 15 mionutes, in both PDF and Excel formats.

learn to run better with CS imo

Same here. Sent it within 10 minutes of request.

Call and ask for a supervisor. I'm sure it's just the CSR's incompetence and not an actual formality.

fk bodog

I just recieved a call from a bodog supervisor, who apologized for his employee and gave me the information I had previously requested. With that said, I may have just ran into a couple very bad employees of bodog who first responded to my email and phone call.

Good to hear, glad it got worked out

Amazing what P5's will do to help good people.
I am fairly new here but see a lot of advantages to being here.
GL to you DUCKU from another Ptown player.