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CAKE POKER!!! GREAT WORK!!

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  1. huntsky huntsky is offline

    Birmingham, AL
    United States

    Posts: 522
    Joined: Sep 05

    Feb 18th, 2009 (2/18/2009 12:15pm)

    Cake had an issue this am with their servers. I was deep in a tourney. Being a new player there and just getting back into online play I was not sure how they would handle the issue. Well, they did the right thing and paused all tournies.

    A lot of other sites of this size would blotch this.

    Great work CAKE POKER!
  2. freeworld777 freeworld777 is offline

    Ireland

    Posts: 3,910
    Joined: Dec 07

    Feb 18th, 2009 (2/18/2009 12:39pm) in reply to huntsky

    I've never done well on CAKE but i have to say their customer service and operation is top class. They're always quick to repsond to emails and i've had buy-ins refunded a couple of times after some strange goings on (glitches and dodgy players). If only I could win some money there.
  3. kportune kportune is offline

    Savannah, GA
    United States

    Posts: 1,349
    Joined: Aug 08

    Feb 18th, 2009 (2/18/2009 12:49pm) in reply to huntsky

    I'll respectfully disagree. One reason I think it is best not to pause a tourney is that many people set aside shedules for playing tournaments. A server goes down, tourney gets paused, and many people have simply given up on waiting for play to resume or no longer have time, and are unable to complete the tournament.
  4. ronkend ronkend is offline

    Bosnia and Herzegovina

    Posts: 5,588
    Joined: May 05

    Feb 18th, 2009 (2/18/2009 12:59pm) in reply to kportune

     
    Originally Posted by kportune View Post

    I'll respectfully disagree. One reason I think it is best not to pause a tourney is that many people set aside shedules for playing tournaments. A server goes down, tourney gets paused, and many people have simply given up on waiting for play to resume or no longer have time, and are unable to complete the tournament.

    this.

    worked out for you this time, but what if you were at the FT when htis had happend and had to leave for work and couldn't wait around
  5. huntsky huntsky is offline

    Birmingham, AL
    United States

    Posts: 522
    Joined: Sep 05

    Feb 18th, 2009 (2/18/2009 1:13pm) in reply to ronkend

    agree. there it still hasnt started back. I think they should do a chip chop
    Im really just glad they responded and didnt just let it run. Granted, i havent played much in the last year or two, but there were sites (UB) in the old days that would fk you
    Thread Starter
  6. PimpJzH PimpJzH is offline

    Las Vegas, NV
    United States

    Posts: 277
    Joined: Jun 06

    Feb 18th, 2009 (2/18/2009 1:16pm) in reply to huntsky

    Their customer service is a+++ too bad they make you jump thru hoops to cash out!
  7. K0wb0ysup33 K0wb0ysup33 is offline

    Birchrunville, PA
    United States

    Posts: 257
    Joined: Feb 06

    Feb 18th, 2009 (2/18/2009 1:18pm) in reply to ronkend

     
    Originally Posted by ronkend View Post

     
    Originally Posted by kportune View Post

    I'll respectfully disagree. One reason I think it is best not to pause a tourney is that many people set aside shedules for playing tournaments. A server goes down, tourney gets paused, and many people have simply given up on waiting for play to resume or no longer have time, and are unable to complete the tournament.

    this.

    worked out for you this time, but what if you were at the FT when htis had happend and had to leave for work and couldn't wait around

    then why were you playing a tourney that would even come close to you having to leave in the first place??
    oh and btw the customer service is like no other. I am shocked every time i send an email to support i actually get a response that isnt loaded with BS and its usually almost instant
  8. Chazley Chazley is offline

    San Antonio, TX
    United States

    Posts: 387
    Joined: Aug 06

    Feb 18th, 2009 (2/18/2009 1:41pm) in reply to huntsky

    Yea Cake Poker's email support is better than stars... and that's saying ALOT. If not for the cashout issues and the software glitches, this site would be the best one on the internet. There's a ton of fish always playing because the network has casino and sports betting. And none of the pros will play there because of the issues.
  9. kportune kportune is offline

    Savannah, GA
    United States

    Posts: 1,349
    Joined: Aug 08

    Feb 18th, 2009 (2/18/2009 1:44pm) in reply to K0wb0ysup33

     
    Originally Posted by K0wb0ysup33 View Post

     
    Originally Posted by ronkend View Post

     
    Originally Posted by kportune View Post

    I'll respectfully disagree. One reason I think it is best not to pause a tourney is that many people set aside shedules for playing tournaments. A server goes down, tourney gets paused, and many people have simply given up on waiting for play to resume or no longer have time, and are unable to complete the tournament.

    this.

    worked out for you this time, but what if you were at the FT when htis had happend and had to leave for work and couldn't wait around

    then why were you playing a tourney that would even come close to you having to leave in the first place??
    oh and btw the customer service is like no other. I am shocked every time i send an email to support i actually get a response that isnt loaded with BS and its usually almost instant

    obv. you're not familiar with a 6 hour+ crash
  10. Popperhead Popperhead is offline

    Toronto
    Canada

    Posts: 13,098
    Joined: Jul 07

    Feb 18th, 2009 (2/18/2009 1:48pm) in reply to Chazley

    I think I'll be making a deposit there soon and taking advantage of p5's rakeback
  11. JesseWJames JesseWJames is offline

    Newport Beach, CA
    United States

    Posts: 1,006
    Joined: May 07

    Feb 18th, 2009 (2/18/2009 2:24pm) in reply to Popperhead

    me 2 popper, see you at the tables. there is no rakeback for tourneys though right?
     
  12. Adam Adam is offline Emperor

    Atlanta, GA
    United States

    Posts: 12,629
    Joined: Dec 04

    Feb 18th, 2009 (2/18/2009 2:26pm) in reply to JesseWJames

     
    Originally Posted by JesseWJames View Post

    me 2 popper, see you at the tables. there is no <a href='http://www.pocketfives.com/visit/rakeback/' target='blank'>rakeback</a> for tourneys though right?

    Cake actually pays rakeback on everything you play, including tourneys. This is the case with most sites that offer rakeback these days, with a couple exceptions. UB, AP, Full Tilt, Cake, Carbon, and poker nordica (the main sites US players play on for rakeback) all pay rakeback on tournaments.
     
  13. JesseWJames JesseWJames is offline

    Newport Beach, CA
    United States

    Posts: 1,006
    Joined: May 07

    Feb 18th, 2009 (2/18/2009 2:53pm) in reply to Adam

    is the rakeback just the entry fee or does it get calculated with each hand of the tourney?
     
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