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cake rakeback policy - is this standard?

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  1. TamaTime TamaTime is offline

    MO
    United States

    Posts: 282
    Joined: Mar 06

    Jan 10th, 2008 (1/10/2008 5:56pm)

    Reader's Digest Version
    *Did not receive rakeback from Cake last month and asked why
    *Was informed deposit bonuses and deposit fees are levied against earned rake as of 12/1/07
    *Realized they are charging out 8% on epass transactions (deposit or withdraw) against earned rake

    Cake says epass charges them 8% on all transactions. Is it reasonable for Cake to take this money out of earned rake acct for withdrawals? How about deposits? Do other sites rakeback deals have similar rules?

    Also, HOW MUCH SKRILLA IS EPASS MAKING???

    Hello xxxx,

    Thank you for your email. Up to this point in time we have been fortunate enough to be able to absorb all our player's processing fees. As we strive to maintain our position in the market we are now forced to start deducting depositing fees as of December 1st, 2007.

    The deposit fee that you see in the RakeBack stats page is deducted from your gross Rakeback. In real terms Cake Poker is recovering only 33% of the deposit fee from your Rakeback. If you have any questions about your RakeBack deal we would ask you that you please contact your RakeBack Affiliate.

    Please let us know if we can be of further assistance.

    Kind Regards,
    Sean
    CakePoker Support
  2. stevek173 stevek173 is offline

    Port Matilda, PA
    United States

    Posts: 715
    Joined: Jan 07

    Jan 11th, 2008 (1/11/2008 12:55am) in reply to TamaTime

    Never heard of anything like that and sad to hear it I just signed up at Playersonly :(.
    Good post though ty for the info.
    -Steve
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