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Can't play on Full Tilt for 15 days

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  1. Round42 Round42 is offline

    Las Vegas, NV
    United States

    Posts: 418
    Joined: Jan 06

    Aug 11th, 2008 (8/11/2008 8:35pm)

    I deposited money onto full tilt last week through e-checks. I didn't have enough money in my checking account (which I obv didn't know at the time). Full Tilt sends me an email two days later saying my account is suspended until they recover the funds. Immediately I go online and transfer more money into my checking account.

    I emailed them asking if I could deposit money through another avenue (which they ignored) and even had a friend transfer money onto the account.

    Full Tilt goes the whole weekend without responding to me while I'm unable to play. Finally today they respond saying it could take up to 15 business days to resolve this matter. And to email them again in 11 business days to verify if the charge was made to my bank.

    Am I missing something? This seems pretty messed up, especially with the FTOPs going on. Anyone else had similar problems, ideas for resolving it?

    Cliff notes: My checking account didn't have enough money in it when I made a deposit on FTP. I have since put more money in the account, but FTP is suspending my account for 15 days. I have money on FTP and am willing to deposit more money, but they are giving me UB-type responses.
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  2. 8888kush 8888kush is offline

    GA
    United States

    Posts: 1,497
    Joined: Mar 07

    Aug 11th, 2008 (8/11/2008 8:47pm) in reply to Round42

    make sure you have the funds in the checking acct you are trying to put on? may make life a little easier?
  3. Round42 Round42 is offline

    Las Vegas, NV
    United States

    Posts: 418
    Joined: Jan 06

    Aug 11th, 2008 (8/11/2008 9:00pm) in reply to 8888kush

    FTP Doug???

    Why would it take any more than one business day to figure out I have money in my account?
     1
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  4. P.Mason P.Mason is offline

    Las Vegas, NV
    United States

    Posts: 602
    Joined: Jul 06

    Aug 11th, 2008 (8/11/2008 9:01pm) in reply to 8888kush

    It's the same as writing a bad check.

    Not to be an ass, but do that with your house payment a few times and you can kiss your credit rating goodbye for a long time.

    Take care of your credit, it is your friend. This was an easy lesson.

    EDIT: Nice score by the way.
  5. dudebud13 dudebud13 is offline

    Posts: 1,331
    Joined: Aug 05

    Aug 11th, 2008 (8/11/2008 9:01pm) in reply to Round42

    dude 250k+ u won in a tourny and ur looking to redeposit? damn
  6. computerb computerb is offline

    Nashville, TN
    United States

    Posts: 10,169
    Joined: Mar 06

    Aug 11th, 2008 (8/11/2008 9:13pm) in reply to dudebud13

    The poker sites don't deal with our financial institutions. They send their third party processor a message saying what needs to be done then the third party processor interacts with your financial institution, then the third party processor sends a message to the poker site, then the poker site sends you a message.
  7. huston86 huston86 is offline

    Bloomington, IN
    United States

    Posts: 51
    Joined: Jul 08

    Aug 11th, 2008 (8/11/2008 9:17pm) in reply to Round42

     
    Originally Posted by Round42 View Post

    I deposited money onto full tilt last week through e-checks. I didn't have enough money in my checking account (which I obv didn't know at the time). Full Tilt sends me an email two days later saying my account is suspended until they recover the funds. Immediately I go online and transfer more money into my checking account.

    I emailed them asking if I could deposit money through another avenue (which they ignored) and even had a friend transfer money onto the account.

    Full Tilt goes the whole weekend without responding to me while I'm unable to play. Finally today they respond saying it could take up to 15 business days to resolve this matter. And to email them again in 11 business days to verify if the charge was made to my bank.

    Am I missing something? This seems pretty messed up, especially with the FTOPs going on. Anyone else had similar problems, ideas for resolving it?

    Cliff notes: My checking account didn't have enough money in it when I made a deposit on FTP. I have since put more money in the account, but FTP is suspending my account for 15 days. I have money on FTP and am willing to deposit more money, but they are giving me UB-type responses.

    Seriously why are u depositing any money onto FTP when u just scored for over
    260k like a week ago?
  8. huston86 huston86 is offline

    Bloomington, IN
    United States

    Posts: 51
    Joined: Jul 08

    Aug 11th, 2008 (8/11/2008 9:18pm) in reply to huston86

    i see that was last year nvm... but still how do u not have any money online after winning that?
  9. Round42 Round42 is offline

    Las Vegas, NV
    United States

    Posts: 418
    Joined: Jan 06

    Aug 11th, 2008 (8/11/2008 9:21pm) in reply to huston86

    I cashed out 99 percent of it; never keep much of my roll online.
     1
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  10. huston86 huston86 is offline

    Bloomington, IN
    United States

    Posts: 51
    Joined: Jul 08

    Aug 11th, 2008 (8/11/2008 9:23pm) in reply to Round42

    how much can u cash out at once without banks getting the drift?
  11. Round42 Round42 is offline

    Las Vegas, NV
    United States

    Posts: 418
    Joined: Jan 06

    Aug 11th, 2008 (8/11/2008 9:29pm) in reply to P.Mason

    Good point about it being similar to writing a bad check. But I did have to pay a fee to my bank. It's not like I'm complaining about paying the fee to my bank, just that FTP (or their processor) isn't able to handle this a little faster. At least let me play while they sort it out (possibly freezing the amount they are missing from their processor).

    And when I saw my checking account was at a negative balance, I put more money on which immediately it took the negative amount. So, FTP has my money now (at least their processor has the money). Just wondering why it takes so long.
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  12. EyeKnows EyeKnows is offline

    Posts: 6,643
    Joined: Sep 06

    Aug 11th, 2008 (8/11/2008 9:38pm) in reply to Round42

    You win a quarter of a million dollars and have to deposit a year later? And you write a bad check to FTP too? Thanks for reminding me why I hate people, they're the worst.
  13. shipitthisway shipitthisway is offline

    Wheeling, WV
    United States

    Posts: 1,985
    Joined: Feb 06

    Aug 11th, 2008 (8/11/2008 10:18pm) in reply to EyeKnows

    daaaaaaaaaaaamn everyone is miserable today.

    Round is pissed because he is banned during the middle of the FTOPS. I got 6th when you won, congrats on that.

    I agree 15 days is absurd, let him play!
     
  14. P.Mason P.Mason is offline

    Las Vegas, NV
    United States

    Posts: 602
    Joined: Jul 06

    Aug 11th, 2008 (8/11/2008 10:27pm) in reply to shipitthisway

    From what I understand it can take up to ten days or more to get from your bank to FT. When they make the funds available to you immediately, they are doing so in good faith. You didn't hold up your end of the deal.

    The processor was declined, probably didn't make them to happy either under the circumstances. I doubt either the processor or FT is in a hurry to accomodate you.

    I think when they said they were suspending your account for 15 days, what they probably meant was they are suspending your account for 15 days. Think of it as good training for reality. You'll survive. :)
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