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says my request has been voided cause i don't have a payment processor with them on file. i deposited first time like a month ago via gift card and only want to withdraw 1k. can't they just send me a fricking check?
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Epassporte Set it Up.. Or im sure for your 1st withdrawal they will want some type of ID verification.
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You have to email them and request to change your processor to a check. Believe it could be worse, I just asked to withdrawl by a check and then they sent it to my click2pay account that doesn't allow you to take money off of!
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You used a credit card to deposit. They will probably want to verify that you're the owner of said card. If you make a small deposit via ePassporte, you may be able to avoid identifying yourself. I remember a story of a guy that used a whole bunch of them gift card thingys to deposit on a site then threw them away. Come the time he wants to make a withdrawal, they request scans of front and back of all those financial instruments. Oops.
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Just curious how long it took for them to respond to tell you that they won't send you any cash because I stopped waiting for replies for a few routine emails I sent them.
I refuse to deposit there. I was going to last week but... stars it is.
It's funny I was sending them an email to ask about being an affilliate. To think I was going to possibly bring them more business. LOL . GG FTP.
I would really love to play there but what if I had a real important issue that I needed assistance on. I could not even get answer to a simple question let alone an acknowledgement to the email.
I know they are doing fine without my business and all but I do see a lot of posts about how bad they are at responding to people. I don't know if they have a person who prioritizes their emails or what but they either need more staff or better training. I remember this site I used to play on back in the day I think it was called like woo B or something like that. Their customer service sucked and I heard they just started charging for checks. I would not know anything about that cuz I stopped playing there long ago. I think they lost some business.
I hope I can stick to my guns though about FTP but those cash games are pretty damn good I must admit. I am glad I saw this post though because when I played their last year I used neteller and withdrew from that. I guess now I would have to get some verification as well and would have to deal with their customer service which I would much rather do before I deposit any cash on there.
Not to turn this into a brag post but when the whole neteller thing went down I owed them money. -
sent the email and night and was there when i woke up
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Well if you get it resolved please update how easy or difficult it was if you don't mind.
Congrats on winning. I understand how frustrating it must be cuz you know the check is going to take at least three weeks anyway.
In a situation like this you can't fault them as they are taking precautions but lets just hope they work with you and respond to your emails. GL.
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