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Click2Pay Problems (Edit Please Read I need help!)

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  1. mkahn2 mkahn2 is offline

    Champaign, IL
    United States

    Posts: 254
    Joined: May 06

    Jul 17th, 2008 (7/17/2008 12:23pm)

    So back in May my Click2Pay account was compromised and somebody tried to make a fraudulent charge on my account. At the same time I was notified by my bank that their was suspicious activity on my account.

    Click2Pay was telling me that my bank had rejected to make the payment and that because of that I had nothing to worry about.

    Meanwhile my bank posted the charge of 1k and change. I filed an affidavit of fraudulent charges with my bank and successfully had the charge removed.

    Now today Click2Pay emails me the following:

    "Your CLICK2PAY account ... has been locked due to returns. Your outstanding amount is USD 1.000,00.

    We will hand over your case to our authorised debt collection agency and additional fees will apply. To prevent this and to re-activate your CLICK2PAY account we provide you with the opportunity to wire the outstanding amount of USD 1.000,00 plus USD 20,00 fees latest July 31st to"

    When I spoke with Click2Pay the first time they said my account had been locked and I was never told it was unlocked afterward. Also whats interesting to note is that the amount charged to my bank account was NOT $1000 but rather something like $1065, so idk if were dealing with the same incident or what.

    What is my line of action here? Is there a toll-free or US number Click2Pay can be reached at ? Also I guess if anyone had anything similar happen please share results.

    also I have AT&T service and since they recorded every email/phone call etc/ to prevent "terrorism", do you think there's anyway as a customer I can retrieve the phone conversation I had with Click2Pay back in May (it would be quite ironic if a blatant violation of personal privacy turned out advantageous to me somehow)

    thanks - matt
  2. mkahn2 mkahn2 is offline

    Champaign, IL
    United States

    Posts: 254
    Joined: May 06

    Jul 17th, 2008 (7/17/2008 7:11pm) in reply to mkahn2

    anybody?
    Thread Starter
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