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Collusion AP/UB ?? Opinions wanted....

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  1. Jverse Jverse is offline

    Fort Walton Beach, FL
    United States

    Posts: 58
    Joined: Nov 06

    Aug 17th, 2010 (8/17/2010 2:05am)

    We were playing a 200k 10 seat satty.... 11 players left and two players at the other table start talking.... stlcardinals and myself (Temet_Nosce_) are watching from the other table... Backeastmike2 and HawaIIisgreat are short..... Opinions please...

    BACKEASTMIKE2: cmon..give us short stacks a chance..at least let us take
    BACKEASTMIKE2: our big blinds down
    [dealer] Player HAWAIISGREAT has requested additional time. There are currently 10 seconds remaining for player HAWAIISGREAT to act.
    BACKEASTMIKE2: we are should agree on letting the big blind take the pot
    BACKEASTMIKE2: so the other table goes out first

    HAWAIISGREAT: check it down and take ur time lol
    BACKEASTMIKE2: ok
    STLCARDINALS6: collusion
    TEMET_NOSCE_: yup
    STLCARDINALS6: send chat...
    HAWAIISGREAT: lol
    HAWAIISGREAT: wow
    HAWAIISGREAT: girls'

    HAWAIISGREAT: u had the ace?
    BACKEASTMIKE2: yes
    HAWAIISGREAT: mike?
    BACKEASTMIKE2: trying to save you money
    HAWAIISGREAT: wow nh
    HAWAIISGREAT: lol
    BACKEASTMIKE2: so you would not bet
  2. R_Webb18 R_Webb18 is offline

    Cincinnati, OH
    United States

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    Joined: Jun 07

    Aug 17th, 2010 (8/17/2010 2:10am) in reply to Jverse

    if they agree to let ur table bust the last guy then yes
     
  3. Jverse Jverse is offline

    Fort Walton Beach, FL
    United States

    Posts: 58
    Joined: Nov 06

    Aug 17th, 2010 (8/17/2010 2:24am) in reply to R_Webb18

    I sent this to AP/UB security 3 days ago with no response... Not even one email as to say they were even reviewing it.... And they wonder why no one wants to play on their site....
    Thread Starter
  4. JoePo JoePo is offline

    Royal Oak, MI
    United States

    Posts: 342
    Joined: Mar 06

    Aug 17th, 2010 (8/17/2010 2:32am) in reply to R_Webb18

    Looks like clear collusion to me, but I wonder where they draw the line for this.

    Can you get in trouble for suggesting collusion if nobody else accepts it? Can you get away with saying something sneaky like "the guy on the other table is really short stacked, I might as well play nice and fold every hand..."
     
  5. Jverse Jverse is offline

    Fort Walton Beach, FL
    United States

    Posts: 58
    Joined: Nov 06

    Aug 17th, 2010 (8/17/2010 2:44am) in reply to JoePo

     
    Originally Posted by JoePo View Post

    Looks like clear collusion to me, but I wonder where they draw the line for this.

    Can you get in trouble for suggesting collusion if nobody else accepts it? Can you get away with saying something sneaky like "the guy on the other table is really short stacked, I might as well play nice and fold every hand..."

    Either way you draw the line they should've atleast sent me an email stating they were reviewing it.... I've been playing on AP for years and this is how they are going to treat their players.... I see why no one likes to play there anymore... Guess I will be moving to ftp or ps... don't really know anyone on those sites, gl me..
    Thread Starter
  6. JokersOnYou JokersOnYou is offline

    Beverly, MA
    United States

    Posts: 380
    Joined: Feb 08

    Aug 17th, 2010 (8/17/2010 2:50am) in reply to Jverse

    looks like collusion to me...take away his ticket and divide the money between the rest of the players at the table.
     
  7. Jverse Jverse is offline

    Fort Walton Beach, FL
    United States

    Posts: 58
    Joined: Nov 06

    Aug 17th, 2010 (8/17/2010 3:19am) in reply to JokersOnYou

     
    Originally Posted by JokersOnYou View Post

    looks like collusion to me...take away his ticket and divide the money between the rest of the players at the table.

    Take his ticket away? They won't even give me a response... Much less take any action... This is so frustrating..
    Thread Starter
  8. Raoeoiku Raoeoiku is offline

    Bolton
    Canada

    Posts: 293
    Joined: Aug 06

    Aug 17th, 2010 (8/17/2010 7:11am) in reply to Jverse

    Definitely seems like collusion from what you posted Jverse.
     
  9. OneTime_10 OneTime_10 is offline

    Chicago, IL
    United States

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    Aug 17th, 2010 (8/17/2010 7:15am) in reply to Raoeoiku

    collusion 4 sure
     
  10. _rayden_ _rayden_ is offline

    Hartford, CT
    United States

    Posts: 260
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    Aug 17th, 2010 (8/17/2010 7:29am) in reply to OneTime_10

    I'm switchin from UB myself...this only helps
  11. wackyJaxon wackyJaxon is offline Admin X

    Vilnius
    Lithuania

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    Aug 17th, 2010 (8/17/2010 8:43am) in reply to Jverse

    Cut and dry collusion.. Unfortunately, FTP would take their time getting back to you as well, stars would need to 'research' things and take a couple of weeks but at least respond to you within a day or two that this was occurring and that they take the integrity of their game seriously.. LOL @ neither player thinking there is a problem even after the collusion being called out..

    Would post a link to this in the Cereus improvement thread and PM Cereus_Adrienne as she logs on every few days or so and has been helpful to me in the past. I am not sure if this is out of her area of help, but its worth a shot since maybe she can help here..
      1 
  12. JLizard JLizard is offline Grand Zu Wizard in Training

    Escazú
    Costa Rica

    Posts: 1,048
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    Aug 17th, 2010 (8/17/2010 8:58am) in reply to Jverse

     
    Originally Posted by Jverse View Post

    Either way you draw the line they should've atleast sent me an email stating they were reviewing it.... I've been playing on AP for years and this is how they are going to treat their players.... I see why no one likes to play there anymore... Guess I will be moving to ftp or ps... don't really know anyone on those sites, gl me..

    I'm gone too who needs that financial security anyway?

    Also who emails UB or AP? Live chat wtf.
    Edited By: JLizard Aug 17th, 2010 at 08:59 AM
    Reason: live chats
    329 6
  13. jiggybluff jiggybluff is offline

    San Lucas
    Mexico

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    Aug 17th, 2010 (8/17/2010 10:23am) in reply to JLizard

    despite the fact that they have agreed to let the big stack not push or whatnot its not actually collusion for some reason i cant remember. there was a thread on 2p2 just like this a couple months ago where stars ruled that its not conclusion because only one player was acting (bigstack)
    49 
  14. wackyJaxon wackyJaxon is offline Admin X

    Vilnius
    Lithuania

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    Aug 17th, 2010 (8/17/2010 10:47am) in reply to jiggybluff

     
    Originally Posted by jiggybluff View Post

    despite the fact that they have agreed to let the big stack not push or whatnot its not actually collusion for some reason i cant remember. there was a thread on 2p2 just like this a couple months ago where stars ruled that its not conclusion because only one player was acting (bigstack)

    Can someone link this? This would be a horrible ruling by stars if the case..
      1 
  15. Scha Scha is offline Creator of SchaArcade & SchaCam

    Trondheim
    Norway

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    Aug 17th, 2010 (8/17/2010 12:42pm) in reply to wackyJaxon

     
    Originally Posted by wackyJaxon View Post

    Can someone link this? This would be a horrible ruling by stars if the case..

    I want to see this as well. If there is some reason they can't rule this collusion (seems weird), then you would rule it softplaying each other, which is also illegal.
  16. ZenEnso ZenEnso is offline

    AL
    United States

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    Aug 17th, 2010 (8/17/2010 3:46pm) in reply to Scha

    I had a very similar situation happen in the 1.5k 4 seated with five left. I was at a table of 3 and the table of 2 agreed to fold every hand, they blatantly said it. I bitched and sent and email to UB and their response said it wasn't collusion and that they had said nothing about not playing and that their chat had occurred mch earlier than the time I had specified. It was so blatant and everyone at my table agreed. Complete disregard for us who play there ALL THE TIME as I know you do temet. I still play there of course and definitely like UB but it really put sour taste in my mouth. Good luck. Hopefully they get their shit together.

    And oh yeah jverse, I got on PS about three months ago and 75% of my bankroll is there and it is awesome. You will love it.
    Edited By: ZenEnso Aug 17th, 2010 at 03:49 PM
  17. Jverse Jverse is offline

    Fort Walton Beach, FL
    United States

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    Aug 18th, 2010 (8/18/2010 12:02am) in reply to wackyJaxon

     
    Originally Posted by wackyJaxon View Post

    Can someone link this? This would be a horrible ruling by stars if the case..

    Would love to see the link myself....

     
    Originally Posted by wackyJaxon View Post

    Would post a link to this in the Cereus improvement thread and PM Cereus_Adrienne as she logs on every few days or so and has been helpful to me in the past. I am not sure if this is out of her area of help, but its worth a shot since maybe she can help here..

    I will try this as well, Thanks Jaxon
    Edited By: Jverse Aug 18th, 2010 at 12:04 AM
    Thread Starter
  18. Jverse Jverse is offline

    Fort Walton Beach, FL
    United States

    Posts: 58
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    Aug 19th, 2010 (8/19/2010 1:07am) in reply to Jverse

    So after all the emails that I sent, I get shafted for my $215 seat and get a Thank You for reporting it ....

    Dear Jeremy,
    Thank you for your email.
    We apologize for the delay in our reply. Although we strive to answer all e-mails both thoroughly and promptly, occasionally our customer service agents receive an inordinate number of requests, which can lead to minor delays.
    Moreover, we take great pride in providing a safe, secure, and enjoyable environment for all of our players. We have no reservations about taking the necessary steps to maintain the integrity of our site. Our Chat Monitoring Team carefully reviews all reported cases. Players who do not abide by our chat policy receive a sentence depending on the severity of the matter.
    Unfortunately, we can only discuss actions taken against a purportedly offending player with the registered account holder. We do not reveal the identity of players who make the reports, nor do we release any other information concerning the case. We greatly appreciate your understanding in this matter.
    Thank you once more for your report.
    If you need further assistance, do not hesitate to contact us again. We are here 24/7 to offer assistance. We will be glad to assist you.
    Regards,
    Katherine
    Security Department
    AbsolutePoker.com

    THIS IS GREAT SERVICE, I'm glad you take "great pride in providing a safe, secure, and enjoyable environment" but this is not enjoyable.....
    Edited By: Jverse Aug 19th, 2010 at 01:09 AM
    Thread Starter
  19. mdshack14 mdshack14 is offline

    Auburn Hills, MI
    United States

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    Aug 19th, 2010 (8/19/2010 1:55am) in reply to Jverse

    That's horrible service.
     
  20. Cereus_Adrienne Cereus_Adrienne is offline Official UB/AP Site Rep

    Posts: 55
    Joined: Apr 10

    Aug 19th, 2010 (8/19/2010 2:54am) in reply to mdshack14

    Hey guys,

    I already sent a message to Jverse about the situation and what I am doing right now to help him out. But I also wanted to share with the rest a bit of info on what happens on these cases.

    Basically we try to have a 3 hour response time; however, there are times when the workload is so high that we cannot comply with that. Still, we have our 24/7 chat service and a phone number for our Security team where we can take care of most cases. Obviously there are queries we cannot check on the chat or on the phone because an investigation has to take place. Depending on the investigation it may take from 48 hours to a week or two. In this particular case, I'm requesting the hand history to be reviewed for more unusual patterns between the two players, plus we will take into account the chat logs to come to a decision.

    I understand what you would tend to think that we should resolve these cases faster, but we need deeply investigate before accusing or taking any measures against a player, that is why we do not share with you what measures we applied to a player or at times we cannot honor an award that was already given. Nonetheless, I can assure you that we check thoroughly on each case and that the player's safety is priority.

    I am happy to help you guys with any situation you encounter and to make sure the service you guys receive is top notch. So anything you guys come across I'll be happy to check on.

    Cheers!

    Adrienne
  21. Jverse Jverse is offline

    Fort Walton Beach, FL
    United States

    Posts: 58
    Joined: Nov 06

    Aug 19th, 2010 (8/19/2010 6:13pm) in reply to Cereus_Adrienne

     
    Originally Posted by Cereus_Adrienne View Post

    Still, we have our 24/7 chat service and a phone number for our Security team where we can take care of most cases.

    I did speak with chat three times and they stated they couldn't help me because of the issue and when I asked for a Security phone number they told me they didn't have one. Luckily I had the number from a while back when I had to call. But, they couldn't help me either, they said I needed to contact "Poker Security" which didn't have a number.

    Either way, I appreciate your response and your help. This is the most progress I've seen in almost a week. I will wait to hear from you soon.

    Thanks.
    Thread Starter
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