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Deposit $ on NetSpend and Unable to Access for 30 days TY PokerStars

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  1. sidgucci sidgucci is offline

    Atlanta, GA
    United States

    Posts: 194
    Joined: Nov 05

    Nov 22nd, 2008 (11/22/2008 4:54pm)

    If you are using a NetSpend Debit Card to fund your pokerstars account.........be warned......

    If you deposit $100 or more.........Pokerstars will get an authorization code from NetSpend and then "Force Post" the same amount of money which will create two transactions and put the "DEBIT CARD" in a negative status

    HERE'S THE EXPLANATION FROM POKERSTARS to show that they will pull the funds for the same transaction twice......
    <blockquote><pre>a second charge for the same amount may appear on your online statement.

    The original authorization does not roll off leaving one of the charges on
    hold for up to seven days for purchases under $100, and for up to thirty
    days for purchases over $100. For online gaming transactions NetSpend will
    not remove the hold on the funds and all that can be done is to wait until
    the hold expires, at which time they will return the funds to your Prepaid
    card balance automatically.</pre></blockquote>

    LATEST EMAIL TO POKERSTARS:

    Well, it looks like neither <span id="lw_1227394018_0">NetSpend</span> nor <span id="lw_1227394018_1">PokerStars</span> genuinely cares other than sending form letters with no solutions other than wait 30 days for this to clear up. It is quite clear to me that PokerStars has received an authorization that the funds were available and then deposits money into my online account. Then, PokerStars conducts a forced post withdrawal without using the original authorization code and leaves a debit account in a negative status for 30 days.

    WOW! If that's how you are going to treat a player of your site with well over 175,000 hands played on your site .......I guess it's <span id="lw_1227394018_2">getting to the point</span> where I need to reevaluate my relationship with your site. The way I see things, I am the customer..........I put my hard earned money on a debit card......made a deposit to your site............make another deposit on a debit card......my funds are not available to me and neither party (NetSpend nor PokerStars) will do anything to make my hard earned money available to me.

    Ok........guess the ball is in my court.....message heard from PokerStars and NetSpend loud and clear.
  2. grandslamsal grandslamsal is offline

    Downers Grove, IL
    United States

    Posts: 153
    Joined: Mar 06

    Nov 22nd, 2008 (11/22/2008 6:00pm) in reply to sidgucci

    i used this method to deposit with no problems
     
  3. m0ss m0ss is offline

    AZ
    United States

    Posts: 1,761
    Joined: Aug 08

    Nov 22nd, 2008 (11/22/2008 6:18pm) in reply to grandslamsal

    umm I deposited 500 using this not too long ago
  4. blackpipe blackpipe is offline

    Far Rockaway, NY
    United States

    Posts: 70
    Joined: Dec 05

    Nov 23rd, 2008 (11/23/2008 1:30pm) in reply to m0ss

    The same thing happened to me and They say the money will be released in 30 days
     
  5. justpartime6 justpartime6 is offline

    Elmwood Park, IL
    United States

    Posts: 33
    Joined: Sep 07

    Nov 23rd, 2008 (11/23/2008 5:15pm) in reply to sidgucci

    i just deposited today and it was fine, i would be really upset though if that happened, is it the temporary debit card or the real one
     
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