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Doyle's Room Security Issues

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  1. bikocruz bikocruz is offline

    Posts: 1,041
    Joined: Jun 06

    Feb 27th, 2008 (2/27/2008 6:09pm)

    My account was locked on Saturday. In their response to my email they asked for my password among other things. I immed thought I was being scammed, but the email address checked out.
    Apparently Doyle's Room can request your pw over email or phone and if you don't give it to one of their flunkies you can't get your account unlocked.
    Am I the only one not happy about this situation? Passwords are supposed to be encrypted, employees of poker rooms aren't supposed to see customer's pws ever.

    The email exchange is below:

    <span>I called supportand was told to email security. My account is locked, let me know what isneeded to resolve the issue asap. Thanks

    Sasha
    --------------------------------------------------------------------------------------------------------------
    </span>
    <span>Hi!</span>

    <span> </span>

    <span>Thank you for contacting The Doyle Brunson Poker Network. Please noticethat in order for us to be able to help you we need the following information:</span>

    <span> </span>
    <ul type="disc">[*] <span>screen name: </span>[/list]<span> </span>
    <ul type="disc">[*] <span>password </span>[/list]<span> </span>
    <ul type="disc">[*] <span>5 different aliases: </span>[/list]<span> </span>
    <ul type="disc">[*] <span>physical address: </span>[/list]<span> </span>
    <ul type="disc">[*] <span>login issue: </span>[/list]<span> </span>

    <span> </span>
    <ul type="disc">[*] <span>Name: </span>[/list]<span> </span>
    <ul type="disc">[*] <span>Email: </span>[/list]<span> </span>
    <ul type="disc">[*] <span>Preferred Display City: </span>[/list]<span> </span>

    <span>If you should need further assistance please do not hesitate to contactour customer service department. We will be happy to assist you with anyquestions or concerns that you may have.</span>

    <span> </span>

    <span> </span>

    <span>Thank you for your time and have a nice day.</span>

    <span> </span>

    <span>Kind regards,</span>

    <span>Nelcy Z. </span>

    <span>Security</span> Department

    <span>Doyle Brunson Poker Network</span>

    <span>Customer service phone # <span fn_index="0" info="Call +18887624192;0;+18887624192;0;" onmouseup="SetCallButtonPressed(this, 0,0)" onmousedown="SetCallButtonPressed(this, 1,0)" onmouseover="SetCallButton(this, 1,0);skype_active=CheckCallButton(this);" onmouseout="SetCallButton(this, 0,0);HideSkypeMenu();" context="1-888-762-4192" rtl="false" id="__skype_highlight_id"><span title="Change country code ..." onclick="javascript:if(1){doRunCMD(event, 'chdial','0');}else{doRunCMD(event, 'call','+18887624192');}event.preventBubble();retu rn false;" onmouseout="SetCallButtonPart(this, 0);" onmouseover="SetCallButtonPart(this, 1);" id="__skype_highlight_id_left"><span id="__skype_highlight_id_left_adge"></span><span id="__skype_highlight_id_left_img"></span></span><span title="Call this phone number in United States of America with Skype: +18887624192" onclick="javascript:doRunCMD(event, 'call','+18887624192');event.preventBubble();retur n false;" onmouseout="SetCallButtonPart(this, 0)" onmouseover="SetCallButtonPart(this, 1)" id="__skype_highlight_id_right"><span id="__skype_highlight_id_innerText">1-888-762-4192</span><span id="__skype_highlight_id_right_adge"></span></span></span></span>

    <span> </span>
  2. mgerman23 mgerman23 is offline

    Posts: 1,150
    Joined: Feb 07

    Feb 27th, 2008 (2/27/2008 6:21pm) in reply to bikocruz

    Agree. requesting passwords is super sketchy. How is this not an automated email thing where they send you your PW to your registered email like everything else???
    1
  3. Wein Wein is offline Sunday Millionaire

    Posts: 9,189
    Joined: May 05

    Feb 27th, 2008 (2/27/2008 9:46pm) in reply to bikocruz

    sketch.
     
  4. jdibss jdibss is offline

    Posts: 1,079
    Joined: Nov 07

    Feb 27th, 2008 (2/27/2008 10:16pm) in reply to bikocruz

    doyles room is not a good site
  5. ashesofheroes ashesofheroes is offline

    Absecon, NJ
    United States

    Posts: 1,439
    Joined: May 07

    Feb 27th, 2008 (2/27/2008 10:24pm) in reply to bikocruz

    fuck any site that allows US players but not us Jersey trash
  6. time4badbeat time4badbeat is offline

    WI
    United States

    Posts: 4,550
    Joined: Nov 06

    Feb 27th, 2008 (2/27/2008 10:33pm) in reply to bikocruz

    Isn't that how ppl get fished outta their identity?
     
  7. Diggs Diggs is offline

    Nanaimo
    Canada

    Posts: 2,494
    Joined: Feb 07

    Feb 27th, 2008 (2/27/2008 10:44pm) in reply to bikocruz

    That's pretty bush league if it's not a phishing attempt.
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