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FTP refunded BLT buyins

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  1. darkhorse94 darkhorse94 is offline

    Posts: 209
    Joined: Mar 09

    Feb 3rd, 2011 (2/3/2011 1:49am)

    I know there were quite a few people who had issues with the BLT Sunday. I politely emailed them about the problem and received this response. I'm posting this for those who might have just written it off as a loss. They probably won't just refund it without asking them through an email. FWIW, I didn't play a single hand at any of my 6 tables.

    This was their response email:

    [FONT=Geneva, Arial, Helvetica, sans-serif]Hi lakeside55,

    [/FONT]Thank you for contacting Full Tilt Poker Support.

    On January 30th 2011, some players experienced issues with the Big Little Tournament, scheduled to take place at 13.00 EST.

    After reviewing your account we have credited you with the buy-in for this tournament in Tournament Dollars.

    For information on how to use your T$, please visit our website at:

    http://www.fulltiltpoker.com/realMoney.php

    We're working on ensuring these issues do not occur in the future and apologize for any inconvenience caused.

    Thank you for your patience and understanding.

    Regards,

    The Full Tilt Poker Team[FONT=Geneva, Arial, Helvetica, sans-serif]
    [/FONT]
  2. Doomswitch Doomswitch is offline

    Posts: 119
    Joined: Jan 11

    Feb 3rd, 2011 (2/3/2011 5:52am) in reply to darkhorse94

    At least they didnt reward u in tourney ticket to ONLY the BLT and make u wait till next time to try ythe same thing again
    Edited By: Doomswitch Feb 3rd, 2011 at 05:53 AM
    Reason: its ticket not tocket
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