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Full Tilt Cashouts Taking 25-35 Business Days?!?!?!?

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  1. Buckohfive Buckohfive is offline

    Novi, MI
    United States

    Posts: 48
    Joined: Feb 06

    Jan 22nd, 2007 (1/22/2007 11:22pm)

    Not sure if this has been posted but apparently they are not sending checks via UPS to US players and are now telling me that a check by regular mail will take 25-35 business days (7 weeks!)

    Please tell me there is a better way to withdraw funds from them.
     
  2. str8frush str8frush is offline

    Silverthorne, CO
    United States

    Posts: 2,160
    Joined: Jan 06

    Jan 22nd, 2007 (1/22/2007 11:55pm) in reply to Buckohfive

    thats not 7 weeks that is 31/2 -5 weeks, secondly i would think that there is an express option on shipment
  3. GambleAB GambleAB is offline 1. I'm awesome

    Las Vegas, NV
    United States

    Posts: 5,493
    Joined: Apr 05

    Jan 23rd, 2007 (1/23/2007 12:02am) in reply to str8frush

    You, sir, don't understand what "business days" means. 35 business days = 7 weeks.
     
  4. Buckohfive Buckohfive is offline

    Novi, MI
    United States

    Posts: 48
    Joined: Feb 06

    Jan 23rd, 2007 (1/23/2007 12:03am) in reply to GambleAB

    gamble, u got pull dont u? 35 business days??????????
     
    Thread Starter
  5. Buckohfive Buckohfive is offline

    Novi, MI
    United States

    Posts: 48
    Joined: Feb 06

    Jan 23rd, 2007 (1/23/2007 12:04am) in reply to str8frush

    str8frush,

    u are wrong on both your statements, read my post again
     
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  6. Caleb2004 Caleb2004 is offline

    ND
    United States

    Posts: 1,510
    Joined: Oct 05

    Jan 23rd, 2007 (1/23/2007 1:02am) in reply to Buckohfive

    You can get express shipping for 33.50- about 7 days total ( 5 business days and two for delivery)
  7. Buckohfive Buckohfive is offline

    Novi, MI
    United States

    Posts: 48
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    Jan 23rd, 2007 (1/23/2007 8:33am) in reply to Caleb2004

    caleb,

    as i stated above, they are not UPS'ing to US players any longer, that option is not available
     
    Thread Starter
  8. deerange deerange is offline

    Columbus, OH
    United States

    Posts: 343
    Joined: Jun 06

    Jan 23rd, 2007 (1/23/2007 9:51am) in reply to Buckohfive

    Can anyone think of any good reason why FTP would not send checks via courier anymore if the players are willing to pay the extra $30 to get the check faster.

    This is ridiculous.

    I put money back on FTP last night because I heard that they had a new check processor, now I am tempted to take it right back off again with my $135 profit and call it quits with online poker.

    These poker sites just don't seem to understand what a hassle this has become...and they never do anything to make it any easier...it only gets worse...a trend I expect to continue.
  9. ShortStack3 ShortStack3 is offline

    NE
    United States

    Posts: 2,817
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    Jan 23rd, 2007 (1/23/2007 9:59am) in reply to deerange

    I am tempted to take it right back off again with my $135 profit and call it quits with online poker.

    BRAG POST?
  10. deerange deerange is offline

    Columbus, OH
    United States

    Posts: 343
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    Jan 23rd, 2007 (1/23/2007 10:04am) in reply to ShortStack3

    Haha.

    Not a brag post at all...I just think at this point, I'd rather call it quits on a final positive note (no matter how meager) than let Full Tilt have more rake for a service that just doesn't meet my expectations anymore.

    I'm just pretty much convinced that this hobby isn't worth the headache anymore.
  11. phidelt799 phidelt799 is offline

    Burnsville, MN
    United States

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    Jan 23rd, 2007 (1/23/2007 10:19am) in reply to Buckohfive

    I can tell you from experience that they take the full time. I did this once last year and it took over a month. I also made a withdrawal at the beginning of the month that I don't have and don't expect for weeks. This is not a "may take 35 days but will really only take 10 days" thing. I suppose you can't be made because FTP is up front about it but sitting on your customers money for 6 weeks before you send it is pretty ridiculous IMO.
  12. deerange deerange is offline

    Columbus, OH
    United States

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    Jan 23rd, 2007 (1/23/2007 10:31am) in reply to phidelt799

    I understand your points and you are right. They are upfront about it.

    The problem I have is that they've taken away the option to have your check expedited by paying the $33 fee to have your check sent via UPS. This is really bothersome to me, because with all of the deposit/withdrawal issues going on right now, it's just a horrible time to be further limiting peoples withdrawal options.

    Basically at this point, your choice is to use epassporte and wait a month for your money to post to your bank account...or to have a check sent to you that takes 2 months to show up.

    Plain and simply, it's just horrible customer service...and there is no other explanation for it.
  13. deerange deerange is offline

    Columbus, OH
    United States

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    Jan 23rd, 2007 (1/23/2007 10:48am) in reply to Buckohfive

    After thinking about it further, the only reason I can think of that FTP no longer allows players to pay the $33 fee to have their check sent via UPS is that their new check processor (they just switched to a new one this week) is to lazy to provide the service and their agreement with FTP did not include the option for expedited service. Notch another one up for stellar customer service.

    I work at a company that produces 8000 checks a day and gets them all in the mail same day. It's hard for me to understand any legitimate reason for the long delays.

    ftpdoug, if you could elaborate on this situation and confirm that the option of having your check sent via courier is no longer an option, it would be greatly appreciated.
  14. jhizzle24 jhizzle24 is offline

    Bowling Green, KY
    United States

    Posts: 22
    Joined: May 06

    Jan 23rd, 2007 (1/23/2007 11:12am) in reply to Buckohfive

    Takes forever to receive a check from them. I cashed out early november and didnt get my check until almost christmas, 33 dollars and UPS is the way to go.
  15. jotitz jotitz is offline

    Chilliwack
    Canada

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    Jan 23rd, 2007 (1/23/2007 11:13am) in reply to deerange

    A lot of these organizations will bulk up funds and earn interest on that bulk. If you can float the money for longer, the more juice you earn. I'm sure Neteller is doing the same thing.
  16. Geostorm2005 Geostorm2005 is offline

    United States

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    Jan 23rd, 2007 (1/23/2007 11:16am) in reply to deerange

    Banks are not the only type of companies thats are effected by thes onling gaming laws. Do you really think UPS or any other shipping company wants to be involed at all in handling money coming from an onling gaming site. This is just the trickle down effect, and its only the beginning.

    Can you imagine the interest FTP is generating from holding on to money an extra 7 weeks? wow! And especially with all this stuff going down FTP mine as well suck out all they can incase they have to go busto. of course its horrible to the customers thats not even an arguement!
  17. deerange deerange is offline

    Columbus, OH
    United States

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    Jan 23rd, 2007 (1/23/2007 11:20am) in reply to Geostorm2005

    UPS has no idea what is being sent...that has nothing to do with it...it's just one of hundreds of thousands of overnight envelopes they deal with on a daily basis.

    They don't pick up the envelopes from a big store with a big Full Tilt logo sign on the front.
  18. Geostorm2005 Geostorm2005 is offline

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    Jan 23rd, 2007 (1/23/2007 11:28am) in reply to deerange

    deerange,

    Point taken. However, most companies will use either UPS, FedEx, etc. in their office and have that companies shipping software in the computer along with label makers, etc. THIS would def be the case for FTP, because Im sure they have the volume of packages to warrant this. So FTP not making this option is only two things, either, FTP is going to use another service or UPS does not want to deal with that company anymore fro obvious reason.

    Storm
  19. deerange deerange is offline

    Columbus, OH
    United States

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    Jan 23rd, 2007 (1/23/2007 11:33am) in reply to Geostorm2005

    Have you ever gotten a check from FTP?

    It's a nondescript check from some 3rd party check processor, the last one I got came from Canada.

    The only people who definitively know the check is from internet poker are me, the check processor, and full tilt. Other than that, no one has any clue what the check is or is not for.
  20. yjbrewer yjbrewer is offline

    Rapid City, SD
    United States

    Posts: 3,928
    Joined: Jan 07

    Jan 24th, 2007 (1/24/2007 1:20pm) in reply to Caleb2004

    who in the hell wants to pay for money that is theirs. i do not wanna pay shipping on my check. Its mine and I earned it.
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