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Full Tilt Glitch (not fixed as of 11/3/09)...

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  1. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
    Joined: Feb 09

    Sep 7th, 2009 (9/7/2009 2:07am)

    My roommate and I have been experiencing a Full Tilt glitch as far back as we can remember (we are using separate computers, Windows Vista)....

    When we are supposed to be switched over to a new table in a MTT, sometimes the new table doesn't pop up. In order to resume play in our MTT, we are required to ctrl + r (registered tournies), find the tourney that is missing, double click it so that the lobby pops up. When the tourney lobby pops up, FTP finally gets the hint and the table pops up.

    We play up to 12 tables at a time. Because of this glitch, I've sat out tens of hands in several tournies without even knowing!!! Talk about -EV!

    Can you please assist / fix the bug?
  2. KING KING is offline

    Suwanee, GA
    United States

    Posts: 586
    Joined: Dec 08

    Sep 7th, 2009 (9/7/2009 4:47am) in reply to icebizzie

    reinstall? contact ftpdoug?
  3. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
    Joined: Feb 09

    Sep 7th, 2009 (9/7/2009 7:22am) in reply to KING

    Done. Done. Still having the problem. Like I said, it's happening on two separate computers so I don't know how more people aren't having the exact problem.
    Thread Starter
  4. Any2Magoo Any2Magoo is offline

    Louisville, KY
    United States

    Posts: 211
    Joined: Mar 07

    Sep 7th, 2009 (9/7/2009 8:40am) in reply to icebizzie

    I had the problem for a few days, but it stopped with the new update.
  5. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
    Joined: Feb 09

    Sep 8th, 2009 (9/8/2009 4:22am) in reply to Any2Magoo

    Found a few others having this problem over in the Full Tilt Forum.
    http://pokerforums.fulltiltpoker.com...en-t87734.html

    I'm bleeding money by missing out on hands. Someone suggests that I should keep the MTT lobby open for each individual MTT...is that the best fix so far? That is going to be sick having double # "programs" on my taskbar --- lots more clicking after busting out MTTs too.
    Thread Starter
  6. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
    Joined: Feb 09

    Sep 14th, 2009 (9/14/2009 9:23pm) in reply to icebizzie

    Update: Just missed an entire tourney b/c of this glitch. Great for my stats and bankroll. WTF.

    CAN SOMEONE PLEASE HELP I'M WILLING TO SEND $15 ON FTP IF YOU CAN FIX / GET ME INFO TO FIX I JUST SAT OUT OF AN ENTIRE TOURNEY B/C OF THIS F'IN GLITCH.
    Thread Starter
  7. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
    Joined: Feb 09

    Sep 22nd, 2009 (9/22/2009 10:03pm) in reply to icebizzie

    Problem stopped happening for a few days but now it's coming on strong. Only an hour into my session and 3 table changes have popped up, requiring me to go down my registered tournies list and click each, one by one, until my SNG pops back up.

    I find it hard to believe that this is only happening to my roommate and I. In fact, I'm willing to bet that it's happening to more people. If I can't get this problem fixed I'm going to have to start grinding live again. BTW, brand new computers, both my roommate and I. Both have purchased copies of PT3. Please assist.
    Thread Starter
  8. bustuw72 bustuw72 is offline

    Mexico

    Posts: 343
    Joined: Nov 08

    Sep 23rd, 2009 (9/23/2009 8:18pm) in reply to icebizzie

    Same issue has been happening to me for awhile now. Very very frustrating. Please fix!

    Sometimes I'll unknowingly sit out of tournies b/c of this glitch. -EV for sure.
     
  9. hldngaflush hldngaflush is offline UT Homer

    Nashville, TN
    United States

    Posts: 4,805
    Joined: Mar 07

    Sep 23rd, 2009 (9/23/2009 8:22pm) in reply to icebizzie

    switch to stars? clearly ftp doesn't give a damn about you and your problems.
  10. XCappucinoX1 XCappucinoX1 is offline

    Somerset, MA
    United States

    Posts: 232
    Joined: Nov 07

    Sep 23rd, 2009 (9/23/2009 8:23pm) in reply to hldngaflush

    same happens to me, so irritating when u dont notice and miss a whole tournament
     
  11. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
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    Sep 23rd, 2009 (9/23/2009 8:31pm) in reply to hldngaflush

     
    Originally Posted by hldngaflush View Post

    switch to stars? clearly ftp doesn't give a damn about you and your problems.

    Certainly was clear from the start since I got no love in either forum. However, if enough players speak up they won't be able to ignore it.
    Thread Starter
  12. aad aad is offline

    Detroit, MI
    United States

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    Sep 23rd, 2009 (9/23/2009 9:05pm) in reply to icebizzie

    I have the same problem.
  13. bustuw72 bustuw72 is offline

    Mexico

    Posts: 343
    Joined: Nov 08

    Sep 24th, 2009 (9/24/2009 1:17pm) in reply to aad

    The way I fixed it was I played 40 mtt's on stars yesterday and said screw TILT!

    :)
     
  14. above_films above_films is offline

    Hollywood, CA
    United States

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    Sep 24th, 2009 (9/24/2009 2:15pm) in reply to bustuw72

     
    Originally Posted by bustuw72 View Post

    The way I fixed it was I played 40 mtt's on stars yesterday and said screw TILT!

    :)

    agreed. i stopped playing on tilt a few months ago and have had no glitch problems from stars. tilt has become very horrible place to play.
  15. aquavitix aquavitix is offline

    Solomon Islands

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    Sep 24th, 2009 (9/24/2009 3:02pm) in reply to icebizzie

    I`ve experienced a similar glitch recently. The software has crashed twice on me, and during both times I was typing into the chatbox when my table was being broken. I had to restart the software to be able to continue playing. no more gg`s from me.
  16. IBGrindin IBGrindin is offline

    Columbus, OH
    United States

    Posts: 3,408
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    Sep 24th, 2009 (9/24/2009 3:20pm) in reply to aquavitix

    Same thing happened to me this week. I had 10 tables up at the time and shipped my stack in from the CO and assumed someone called me and I lost the hand gg tourney. Instead, 15 mins later I check my ctrl-r and of course I'm still in the tourney. I was pretty tilted bc of it. It'd never done it to me before until this latest update.
     
  17. bustuw72 bustuw72 is offline

    Mexico

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    Sep 24th, 2009 (9/24/2009 3:40pm) in reply to IBGrindin

    see this is exactly what we r talkin bout. Some people out there it is happening to them and they don't even realize it. Your mtt dsapears POOF!

    SUX!!
     
  18. YoshiYashiki YoshiYashiki is offline

    United Kingdom

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    Sep 24th, 2009 (9/24/2009 3:41pm) in reply to IBGrindin

    To everyone having problems have you reported it to Full Tilt via the "help", "submit a bug" feature. The more they know the greater the chance of it being fixed.
  19. xxd33pxx xxd33pxx is offline

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    Sep 24th, 2009 (9/24/2009 3:44pm) in reply to aquavitix

    this happens to me quite often i usually dont play more than 6 tables at a time so i notice pretty quickly when it happens.......but i could imagine for someone 12+tabling how this would be really annoying.
    1
  20. ndahlhoff10 ndahlhoff10 is offline

    MI
    United States

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    Sep 24th, 2009 (9/24/2009 3:55pm) in reply to icebizzie

    That's messed up. I'm just getting back into grinding ftp too and think this may have happened to me already without me realizing it. I thought I busted the missing table, but didn't remember the bustout hand. This is really unacceptable.
     
  21. frenchy52 frenchy52 is offline

    Bakersfield, CA
    United States

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    Sep 24th, 2009 (9/24/2009 5:21pm) in reply to IBGrindin

    while you are doing all that, take the doom switch off my acct.
  22. plumber922 plumber922 is offline

    Southampton, PA
    United States

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    Sep 24th, 2009 (9/24/2009 6:31pm) in reply to icebizzie

    It sucks but just make sure to keep all your lobbys open. i have been having this problem for weeks now and the only way to solve it that i can see is just making sure the lobby is open for each tourny u play.
     
  23. DBo Fo Sho DBo Fo Sho is offline Taking advantage of Official Threads

    Scottsdale, AZ
    United States

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    Sep 24th, 2009 (9/24/2009 6:56pm) in reply to plumber922

    like when ur one of the two major sites is it really that hard to have your software work properly and answer your customers e-mails, fulltilt is a joke and doesnt care about the player
  24. bustuw72 bustuw72 is offline

    Mexico

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    Sep 24th, 2009 (9/24/2009 7:48pm) in reply to DBo Fo Sho

     
    Originally Posted by DBo Fo Sho View Post

    like when ur one of the two major sites is it really that hard to have your software work properly and answer your customers e-mails, fulltilt is a joke and doesnt care about the player

    Well Said!!!!
     
  25. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

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    Sep 24th, 2009 (9/24/2009 8:12pm) in reply to ndahlhoff10

     
    Originally Posted by ndahlhoff10 View Post

    That's messed up. I'm just getting back into grinding ftp too and think this may have happened to me already without me realizing it. I thought I busted the missing table, but didn't remember the bustout hand. This is really unacceptable.

    Unacceptable indeed. I just sent support an e-mail. I'll let you know if they respond.
    Thread Starter
  26. MarkFSU1 MarkFSU1 is offline

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    Sep 24th, 2009 (9/24/2009 9:12pm) in reply to icebizzie

    just had this happen to me for the first time. missed about 5 minutes of hands because of it. seems like alot of people are having this problem and one that shouldnt be happening.
     
  27. jaaaaaaack jaaaaaaack is offline

    London
    United Kingdom

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    Sep 25th, 2009 (9/25/2009 9:52am) in reply to MarkFSU1

    Happens to me too. Missed an add on because of it the other day. Tilted me baaaaad.
     
  28. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
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    Oct 1st, 2009 (10/1/2009 12:49am) in reply to jaaaaaaack

     


    On Mon, Sep 28, 2009 at 8:39 AM, Full Tilt Poker - Technology <span dir="ltr"><technology@fulltiltpoker.com></span> wrote:
    Hello Josh,

    Thank you for contacting Full Tilt Poker Support, and we appreciate your patience.

    Can you please confirm if you are still experiencing the tournament table issue as I have
    reviewed your account and can see that your most recent log in came from an alternative
    computer.

    Thank you for your cooperation. If you have any questions, please feel free to email us.

    Regards,

    David
    Technical Representative
    Full Tilt Poker Support

    Yes, I am definitely still experiencing the problem. Also, my roommate and an entire list of players are having the problem...

    In fact, today I almost sat out of an entire tournament b/c the table did not appear when it started (I had forgotten that I was in the tourney).

    For more proof that this is not an isolated incident, please visit http://www.pocketfives.com/poker-for...glitch-4657117

    Please assist.

    Thank you.
    Thread Starter
  29. icebizzie icebizzie is offline

    Las Vegas, NV
    United States

    Posts: 52
    Joined: Feb 09

    Oct 1st, 2009 (10/1/2009 6:10am) in reply to icebizzie

     

    Hello Josh,

    Thank you for contacting Full Tilt Poker Support.

    We are currently carrying out scheduled maintenance to rectify some recent issues.

    Please try to log back into your Full Tilt account after 1400ET 01 October 2009.

    Thank you for your cooperation.

    If there's anything else we can help you with, please let us know. We're always here to help.

    Regards,

    David
    Technical Representative
    Full Tilt Poker Support

    So the maintenance that is taking place today may be (in part) to correct the issue we've been having.

    If anyone experiences this problem after 1400 ET let me know.

    Hopefully this is the fix!!!
    Thread Starter
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