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Full Tilt update, got an email from them

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  1. tarbash tarbash is offline

    New Brunswick, NJ
    United States

    Posts: 903
    Joined: Aug 05

    Dec 27th, 2005 (12/27/2005 1:59pm)

    this is bull shit, why is everyone refunded their money, most of tourney's running were very deep, it makes no sense that everyone would just get their buy in back, its almost ridiculous, hey gambleab if you see this and you have pull with these guys could you tell them this is utterly absurd and they need to fix it to be like party or stars where they give you a percentage of the prizepool based on chips, especially for MTT's 1 or 2 places out of the money, its just stupid, everyone just email them and tell them how ridiculous this rule really is and how no real site would do this

    Hello,

    Thank you for your email. We apologize for the inconvenience.

    Our game servers are temporarily down for emergency maintenance. We
    should be back up and running between 16:30 - 17:30 ET.

    If you were involved in a game prior to the outage, your account will
    be
    credited according to the following rules.

    If you were seated at a table, the following will occur:

    - If you were "in the money" in a tournament (or S&G), then the
    tournament will be paid out according to your chip position at the time
    of the disconnect. If you were the chip leader in the tournament at the
    time of the disconnect, you will win first place and be credited with
    the money.

    - If you were not "in the money", everyone in the tournament (including
    those who busted early) will be refunded the full buyin for the event.

    - If you were involved in a cash game hand, and would have lost money,
    we have credited your account with the amount you would have lost. If
    you would have won the hand, your account was credited with the total
    amount you would have won.

    You can always find the status of our game servers at the following
    link: http://www.fulltiltpoker.com/systemStatus.php

    We certainly do apologize for the inconvenience, and are working on
    ways
    to improve our network service to be more redundant, secure and stable.
    We appreciate your patience and patronage at Full Tilt Poker.

    Regards,

    Andrew
    Team Full Tilt

    ----------------------------------------------------------------------
    Please remember that no one will ever ask you for your
    password or account information, not even support. Please
    use good common sense and keep your password a secret.

    Chat with the Pros, Play with the Pros, Learn from the Pros.
    100% Initial Deposit Bonus - www.fulltiltpoker.com

    ----------------------------------------------------------------------

    Original Message Follows:
    ------------------------
    what just happened, is it your system, why am not able to log back in,
    i logged off while in the middle of two multi table tournaments because
    it froze on me and now i cannot log back in what happened

    Full Tilt Poker Support <cashier@fulltiltpoker.com> wrote: Hello Dara,

    Thank you for your email.

    Your deposit has been processed and the funds are available in your
    account at this time.

    Good luck at the tables!

    Regards,00

    Andrew
    Team Full Tilt
  2. Bockcara Bockcara is offline

    Stillwater, MN
    United States

    Posts: 1,104
    Joined: Jun 05

    Dec 27th, 2005 (12/27/2005 2:05pm) in reply to tarbash

    I thought that party and stars waited until they were in the money to distribute according to chip position, just as Full Tilt has done here.

    I could be wrong, I just thought this was pretty standard...
  3. tarbash tarbash is offline

    New Brunswick, NJ
    United States

    Posts: 903
    Joined: Aug 05

    Dec 27th, 2005 (12/27/2005 2:08pm) in reply to Bockcara

    if i remember correctly, at least on party, they give everyone left their buy in back, and based on the remaining prizepool they give you a percentage based on chips, which is obviously the most logical way of going about it either way, how on earth would it be right to void the whole thing 2 hours in and give everyone who has lost their money back, it just doesn't make any sense
    Thread Starter
  4. rococo rococo is offline

    Schmargendorf
    Germany

    Posts: 353
    Joined: Dec 05

    Dec 27th, 2005 (12/27/2005 2:32pm) in reply to tarbash

    Yea, seems strange to give everyone who busted their money back. i'd prefer to take care of it.
  5. tarbash tarbash is offline

    New Brunswick, NJ
    United States

    Posts: 903
    Joined: Aug 05

    Dec 27th, 2005 (12/27/2005 2:34pm) in reply to rococo

    go ahead
    Thread Starter
  6. rococo rococo is offline

    Schmargendorf
    Germany

    Posts: 353
    Joined: Dec 05

    Dec 27th, 2005 (12/27/2005 2:34pm) in reply to tarbash

    I guess them's the rules =/
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