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how long support full tilt needs to answer?

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  1. ullih ullih is offline

    Geldern
    Germany

    Posts: 37
    Joined: Jul 07

    Sep 4th, 2008 (9/4/2008 5:59am)

    have problem with full tilt support, make a deposit with virtuell-mastercard, full tilt send me a mail that the money is deposited to my account. 3hours later i wnna log in into my account and what happens? not possible> players id and password not correct!!!! dont understand why. send mails to cashier,support,security,password @ fulltilt and to the german support. NO answer for 3 days. their computer answer me they get mails, thats all i`ve heard for 3 days. 24/7 support? where is that. Example: partypoker credit it in seconds to my account... pokerstars answers in 10-15 minutes.

    u know what i can do?
     
  2. shanetrain22 shanetrain22 is offline

    Posts: 5,179
    Joined: Oct 06

    Sep 4th, 2008 (9/4/2008 6:14am) in reply to ullih

    wish i could help ya, yoda
     1
  3. Duffy08 Duffy08 is offline

    KS
    United States

    Posts: 3,182
    Joined: Jun 07

    Sep 4th, 2008 (9/4/2008 6:16am) in reply to ullih

    it took them a week to ban my chat when i had like 15 complaints for it in one day.
    if that gives you any idea of their support
    stars whips me into shape in like 45 seconds after recieving an email from some ol hag
     1
  4. kdunlapmo kdunlapmo is offline

    Warrensburg, MO
    United States

    Posts: 1,568
    Joined: May 06

    Sep 4th, 2008 (9/4/2008 9:01am) in reply to shanetrain22

    When i read the title, this was my first thought..."yoda" lolol
  5. ullih ullih is offline

    Geldern
    Germany

    Posts: 37
    Joined: Jul 07

    Sep 4th, 2008 (9/4/2008 11:07am) in reply to kdunlapmo

    yoda? dont understand
     
    Thread Starter
  6. CrownMyCoke CrownMyCoke is offline

    Alpharetta, GA
    United States

    Posts: 10,430
    Joined: Jun 05

    Sep 4th, 2008 (9/4/2008 11:11am) in reply to ullih

    Please load as much money as you can on to FTP!
  7. creq creq is offline

    United States

    Posts: 105
    Joined: May 07

    Sep 4th, 2008 (9/4/2008 1:47pm) in reply to ullih

     
    Originally Posted by ullih View Post

    yoda? dont understand

    Understand you don't.
  8. nw25th nw25th is offline

    Daejeon
    Korea, Republic of

    Posts: 1,386
    Joined: Jun 07

    Sep 4th, 2008 (9/4/2008 1:55pm) in reply to ullih

    Way to be a bunch of asses guys...The OP obviously doesn't speak english as a first language, but obviously does speak and write it pretty damn well....and you all chose to try and bring him down???

    How's your German guys???

    When someone comes here for support, and to ask a question, we choose to knock him down because his english isn't perfect??? That just screams pure class...

    Anyhoo, FullTilt support sucks, it always does...you'll need to wait at least a week....
  9. LordPye LordPye is offline

    Annandale, VA
    United States

    Posts: 1,749
    Joined: May 08

    Sep 4th, 2008 (9/4/2008 2:13pm) in reply to nw25th

    Last time I checked, the words Intelli-Poker were English.
  10. tmleafs1967 tmleafs1967 is offline

    Strathroy
    Canada

    Posts: 1,350
    Joined: Mar 08

    Sep 4th, 2008 (9/4/2008 2:17pm) in reply to ullih

    wouldn't being nice and helping the intelligerman to get money online be +ev here in this situation?

    they are slow, crawling slow, only thing they do quick is when i withdrawl to my instadebit, they do this very quickly.
  11. ullih ullih is offline

    Geldern
    Germany

    Posts: 37
    Joined: Jul 07

    Sep 4th, 2008 (9/4/2008 4:28pm) in reply to ullih

    They answer!

    now i have to scan some things and send it to them, for that they need 3and a half day, they can tell me that BEFORE i make that deposit then i can do these things and have not that trouble with an closed account. at first a have to buy a new scanner, thats great! that was it, ty here
     
    Thread Starter
  12. ZZmeAZZ ZZmeAZZ is offline

    Reykjavík
    Iceland

    Posts: 124
    Joined: Sep 07

    Sep 4th, 2008 (9/4/2008 4:34pm) in reply to ullih

     
    Originally Posted by ullih View Post

    They answer!

    now i have to scan some things and send it to them, for that they need 3and a half day, they can tell me that BEFORE i make that deposit then i can do these things and have not that trouble with an closed account. at first a have to buy a new scanner, thats great! that was it, ty here

    Just take a picture off the thinks you need to send them and load it
    to youre computer and send them.... dont buy a scanner.... GL
  13. ullih ullih is offline

    Geldern
    Germany

    Posts: 37
    Joined: Jul 07

    Sep 4th, 2008 (9/4/2008 4:52pm) in reply to ZZmeAZZ

    they want a copy of passport,bank account,and adress and to send that i need a scanner, or what u mean?
     
    Thread Starter
  14. needmoney needmoney is offline

    Michigan City, IN
    United States

    Posts: 437
    Joined: Dec 07

    Sep 4th, 2008 (9/4/2008 4:59pm) in reply to ullih

    He means take a picture of your passport and such with a digital camera then download it into your computer and email it to them. GL

    need
  15. ullih ullih is offline

    Geldern
    Germany

    Posts: 37
    Joined: Jul 07

    Sep 4th, 2008 (9/4/2008 5:05pm) in reply to needmoney

    oh! nice. that´s an good idea. ty i´ll try it. but tomorrow, its 11 in the night here
     
    Thread Starter
  16. ZZmeAZZ ZZmeAZZ is offline

    Reykjavík
    Iceland

    Posts: 124
    Joined: Sep 07

    Sep 4th, 2008 (9/4/2008 5:05pm) in reply to needmoney

    I did it like that and it worked
  17. ullih ullih is offline

    Geldern
    Germany

    Posts: 37
    Joined: Jul 07

    Sep 4th, 2008 (9/4/2008 5:07pm) in reply to ZZmeAZZ

    u did it with a digicam? ty
     
    Thread Starter
  18. johnnykills johnnykills is offline

    Posts: 67
    Joined: Sep 08

    Sep 4th, 2008 (9/4/2008 7:44pm) in reply to ullih

    wait like 3 days
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