Hi everyone,

Thanks for all of the feedback so far on yesterday's update. We're working hard to address the issues that have come up.

Fixed in today's update:

1. Lag issues - There was a bug in the sound code that was causing frequent lag for many players. This is now fixed. If you turned off sounds, feel free to turn them back on.

If you still experience lag (that is, client side animation type lag, not normal "bad internet connection" type lag) please post or PM me describing exactly what you are experiencing and what kind of computer you have and what other software is running at the time.

2. Last Hand Replayer - This should now work the very first time you start the game instead of taking two tries to work.

There was an additional issue found where players can't use the replayer no matter how many times they restart. We've tracked the issue down, but unfortunately it wasn't fixed in time for today's update. It has to do with non-English Windows Operating Systems. So if you've got that problem and you have a non-English OS, a fix is coming soon.

If you use an English OS and are still having trouble getting the replayer to work, please post or PM some details and we'll look into it.

3. Tournament lobbies popping up - When your table breaks and you get moved to a new table, the tournament lobby no longer pops up. Just a bug, sorry about that.

4. Bet slider - The mouse wheel now works on the bet slider like it used to.

5. Tables popping - A number of you have posted that tables aren't popping in front of your web browser (or any other application) when it's your turn to act. We believe we've fixed the issue, but there were a few variations of the bug reported so it's hard to say if we got them all.

If you're still seeing the issue and you're sure that you have "Display Table on Action" checked, any additional info you can provide will be helpful.

Things that might be helpful:

1. If you are having problems with your old saved layouts detaching the chat every time you apply it, please try saving a new layout with the chat attached. It should work fine. What happened here is that the layouts now remember the state of the chat box when they're saved and before they didn't. It's possible old saved layouts are confusing the new layout behavior.

2. If you can't connect, see if you have some anti-virus software that's interfering with the connection. We're currently working with the AV vendors to make sure we aren't setting off a "false positive," but it may take a few days for those lists to update.

Things we couldn't fix for this update:

1. Missing cards - We're still having trouble reproducing this. If you experience it, please post or PM me about it and include all of the details you can think of (what were you playing at the time, how many tables, what kind of computer, what other software was running) that might help us debug the problem. This is an extremely high priority for us.

2. Small cards - We're going to look into possibly having a little checkbox option in the Options menu that will allow you to choose between the new style of small cards and just using a small version of the normal sized cards.

You guys can fix this stuff overnight, but in two months you cant get the ante games for all limits up and going?

 

Originally Posted by sandler1860

Just tried to open FTP, the little box came up for me to run the new update. I clicked "OK", and nothing is happening. Keeps happening everytime I try to open FTP. So basically....I cant open up FTP.

this Im locked out now buddy...

glad you guys are acting fast tho and that you are here to keep us updated... keep up the good work doug

hey doug, i think there is another glitch.
everytime someone raises or puts chips in from seat X(top right corner, not sure which seat)..but it doesnt display the ammount...it just shows that person put chips in with a blank ammount.....?

 

Originally Posted by pokerpoker69

hey doug, i think there is another glitch.
everytime someone raises or puts chips in from seat X(top right corner, not sure which seat)..but it doesnt display the ammount...it just shows that person put chips in with a blank ammount.....?

this was also happening for me last night... but on the left side...

atleast yer not locked out tho like me lol

 

Originally Posted by R_Webb18

 

Originally Posted by 7DeLuX

 

Originally Posted by sandler1860

Just tried to open FTP, the little box came up for me to run the new update. I clicked "OK", and nothing is happening. Keeps happening everytime I try to open FTP. So basically....I cant open up FTP.

Same

same wtf

This

updated smoothly for me... obv brag

same shit replayer isnt working neither is HUD

 

Originally Posted by sandler1860

Just tried to open FTP, the little box came up for me to run the new update. I clicked "OK", and nothing is happening. Keeps happening everytime I try to open FTP. So basically....I cant open up FTP.

sigh same<input id="gwProxy" type="hidden"><input onclick="jsCall();" id="jsProxy" type="hidden">

 

Originally Posted by sandler1860

Just tried to open FTP, the little box came up for me to run the new update. I clicked "OK", and nothing is happening. Keeps happening everytime I try to open FTP. So basically....I cant open up FTP.

^^^^^^^^^^^^^^^^^^^

 

Originally Posted by lucky_aces08

open as administrator... that worked for me

ya it didnt work til i did that..ty

I think there is a bug on my account, I couldve sworn I had 893K on there and now just a few dollars. Doug can you fix this for me and recredit the 893K? I shall tip nicely :-p

 

Originally Posted by Getgot

 

Originally Posted by lucky_aces08

open as administrator... that worked for me

THIS WORKED.. RIGHT CLICK FTP and "run as administrtor" that allows you to download the new software... glgl

+1 thx alot fellas... back to getting 3 outed instead of being outside enjoying the day lol

Same thing was happening to me with clicking "OK" to update then nothing happening.

If you rightclick the FTP icon and click "Run as administrator" this fixes the problem (at least it did for me.)

Trying to play right now and clicked on icon, box appeared saying install new software so I clicked it and nothing happened. I unistalled and reinstalled fulltilt and same thing happened. I have a newer computer(compaq) and am only running pocket fives rights now. Ive tried running other programs and they all work fine so its not my ISP. Have never had a problem playing on fulltilt until the last couple of days. The site simply wont load now when I click the icon. Sorry was just posting the question to ftp doug and didnt read responses until now to see other people are having the same problem. The administrator thing worked for me too.