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Mansion screwing USA players

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  1. BigHog1 BigHog1 is offline

    Pittsburgh, PA
    United States

    Posts: 202
    Joined: Feb 05

    Apr 14th, 2008 (4/14/2008 6:30pm)

    The site won't return a $120 deposit I made 2 years ago. First they wanted proof of age. I gave it to them. Now they say they no longer deal with american players BUT if I want to get my money I have to sign up with matchbook.com and they will transfer it there HOWEVER there will be wagering requirements to be met before I can take it.

    Anyone else facing this crap? Why do I have to wager before getting MY money? Fraud!!!.

    I'm a retired attorney and will contemplate a class action if enough american players are also going through this. I've set up a special email account with yahoo if you want to write me privately and not have your business made public. It is pokerexpertaakk@yahoo.com. I will also check back here in a few hours to see if any others are also facing this problem.

    Hog
  2. Hoobangin Hoobangin is offline

    Canada

    Posts: 1,767
    Joined: Feb 07

    Apr 14th, 2008 (4/14/2008 7:20pm) in reply to BigHog1

    LOL @ class action lawsuit, i am sure they had lawyers go through everything to make sure it is legit, and that there is nothing that can be held against them. You would think so anyways, but gl i guess..
     
  3. dippydough dippydough is offline

    Fitchburg, MA
    United States

    Posts: 2,970
    Joined: Mar 05

    Apr 14th, 2008 (4/14/2008 8:32pm) in reply to Hoobangin

    i had to deal with this around super bowl time. i ended up making a matchbook.com acct and wagering the 50% of the transfer amount that they say u must wager. the other option they offered me was to do a player to player transfer and find a player to trade with you on stars or ftilt or UB or wherever else that does p2p transfers.
     
  4. RichardHurtz RichardHurtz is offline

    Russian Federation

    Posts: 3,376
    Joined: May 07

    Apr 14th, 2008 (4/14/2008 8:47pm) in reply to Hoobangin

    LOL @ thinking they had lawyers go through everything to make sure its legit.
  5. WEC WEC is offline helps keep track of scammers in the Transfer Thread

    Tucson, AZ
    United States

    Posts: 1,129
    Joined: Apr 05

    Apr 15th, 2008 (4/15/2008 5:29pm) in reply to RichardHurtz

     
    Originally Posted by RichardHurtz View Post

    LOL @ thinking they had lawyers go through everything to make sure its legit.

    Didnt you mean LOL @ him for being a retired lawyer supposedly and not knowing a class action lawsuit would have zero chance in US...

    Your odds will go up significantly if you become a member of CasinoMeister and go through their mediation procedure
  6. hyacinthgirl hyacinthgirl is offline

    Albuquerque, NM
    United States

    Posts: 6,177
    Joined: Feb 06

    Apr 15th, 2008 (4/15/2008 6:05pm) in reply to BigHog1

    i have thousands tied up in my affiliate account there. they tell me that i must transfer that money from my affiliate account to my player's account and then transfer it to matchbook (where, apparently, i will have to make sportsbets which i've never done before). but i obviously can't log in to either my affiliate account OR my player's account to do this. i have been trying to get this money out for about 8 months now. i'd give up if it wasn't so much. :(
  7. planB planB is offline

    Boca Raton, FL
    United States

    Posts: 90
    Joined: Jun 06

    Apr 15th, 2008 (4/15/2008 6:49pm) in reply to BigHog1

    Just before they closed to USA players I found someone on 2+2 to do an exchange with (Mansion to stars). You might try this approach. GL
  8. RAIL BARON RAIL BARON is offline

    Vienna, VA
    United States

    Posts: 649
    Joined: Jul 07

    Apr 15th, 2008 (4/15/2008 7:31pm) in reply to BigHog1

    LOL @ a retired attorney crying about $120.
  9. drummy34 drummy34 is offline

    Woodbury, MN
    United States

    Posts: 750
    Joined: Sep 05

    Apr 15th, 2008 (4/15/2008 8:21pm) in reply to RAIL BARON

    I'm in the same boat, with only 85 bucks in there I think. I've pretty much just given up. I'd be curious on how you make out though.
  10. SixPackofBud SixPackofBud is offline

    Pasadena, TX
    United States

    Posts: 504
    Joined: Aug 05

    Apr 15th, 2008 (4/15/2008 8:39pm) in reply to RAIL BARON

    it's not your money is it?

    so stfu!!!!
  11. gboro780 gboro780 is offline

    Posts: 3,570
    Joined: Apr 05

    Apr 15th, 2008 (4/15/2008 10:19pm) in reply to SixPackofBud

    same story. i've never even played a tourney on mansion but deposited 1k for a monday night football bet promotion they were doing. i actually forgot to place the bet and went to pull my money off several months ago and was told my password was incorrect. they told me to send them identification and what not which i stalled on for another couple months. when i sent that in they told me that my password was fine and they are just no longer accepting US customers.

    so now i have to place some bets on matchbook just so i can be qualified to get my own money back. i guess i've been dragging my ass on that on that as well, and maybe that's the point of this whole scam. a bunch of people are gonna forget about it or just say fuck it and not bother. others are gonna lose it betting sports just trying to qualify. and at the very least they get to hold onto our money longer, and make money off our money, and thats fucked up. i wonder if matchbook is getting a cut, or if mansion and matchbook are affiliated in any way. seems like a pretty excellent deal for them.
    647 121
  12. gboro780 gboro780 is offline

    Posts: 3,570
    Joined: Apr 05

    Apr 15th, 2008 (4/15/2008 10:23pm) in reply to RAIL BARON

    how bout the principle railbaron. its obv not the $120 thats pissing bighog off as much as the fact that these fuckers will take your money in 2 seconds flat and then stick it in you once you try to withdraw it. its a lot like the neteller bs and it is way fucking corrupt.
    647 121
  13. fish fish is offline

    Eugene, OR
    United States

    Posts: 1,338
    Joined: Jul 06

    Apr 15th, 2008 (4/15/2008 10:41pm) in reply to gboro780

    took me tons of emails and then once they finally said they were processing my withdrawal at least 4 more months till it cleared

    gl
     
  14. BigHog1 BigHog1 is offline

    Pittsburgh, PA
    United States

    Posts: 202
    Joined: Feb 05

    Apr 17th, 2008 (4/17/2008 6:47pm) in reply to fish

    Thanks for responding to my post.

    1, A class action would work in the USA. The company is based in Gibraltar and they probably wouldn't come here to defend because of costs. Hence they would settle or face a default judgment. After that, based on compacts our government has with Gibraltar, the judgment would be executible. I have an attorney in Vegas who, without charge, would be willing to file a suit. If a judgment was obtained, he would be entitled to statutory fees.

    2. Obviously the $120 means very little to me. That's not the point.

    3. Yesterday I received a call from Sarah McClean, manager of member services at Mansion. She has agreed to sending me a check within five days in exchange for me not suing. I agreed. Hence, all who are owed money should email member services directing them to forward to Sarah. Obviously the excuse they have given you about running afoul of USA restrictions is no longer valid or she would not have agreed to send me a check directly.

    Again, thank you all for responding.

    Hog
    Thread Starter
  15. hyacinthgirl hyacinthgirl is offline

    Albuquerque, NM
    United States

    Posts: 6,177
    Joined: Feb 06

    Apr 17th, 2008 (4/17/2008 7:07pm) in reply to BigHog1

    if this is true, i wish i'd seen it before they sent my money to matchbook :( they finally did it and now i have another godzillion things to do to get my money. blah.
  16. stsitron stsitron is offline

    Henderson, NV
    United States

    Posts: 1,526
    Joined: Jul 07

    Apr 17th, 2008 (4/17/2008 7:18pm) in reply to Hoobangin

    LOL @ class action lawsuit, i am sure they had lawyers go through everything to make sure it is legit, and that there is nothing that can be held against them. You would think so anyways, but gl i guess..

    I hate ppl like you^^^...I really do
     
  17. stsitron stsitron is offline

    Henderson, NV
    United States

    Posts: 1,526
    Joined: Jul 07

    Apr 17th, 2008 (4/17/2008 7:21pm) in reply to RAIL BARON

    Sometimes its not about the money its about the principle but your to ignorant to know anything about that now aren't you.
     
  18. BigHog1 BigHog1 is offline

    Pittsburgh, PA
    United States

    Posts: 202
    Joined: Feb 05

    Apr 18th, 2008 (4/18/2008 12:19am) in reply to stsitron

    Sometimes its not about the money its about the principle but your to ignorant to know anything about that now aren't you.
    Is this addressed to me stsitron?
    Thread Starter
  19. oakplayer oakplayer is offline

    Oakland, CA
    United States

    Posts: 118
    Joined: Oct 06

    Apr 18th, 2008 (4/18/2008 12:47am) in reply to BigHog1

    I have about 1k still in there, can i pm you and get the info for how to get my money back
    1
  20. RapidRevilo RapidRevilo is offline

    Adelaide
    Australia

    Posts: 219
    Joined: Jan 08

    Apr 18th, 2008 (4/18/2008 5:45am) in reply to BigHog1

    ive had all sorts of trouble with mansion. Their customer service is laughable! im not from the US but they suspended my account without notice and didnt tell me why. Eventually i had to contact them to find out it was a random security check. I then had to send them the documents for it THREE times, and each time i got NO response, but i had to contact them each time to find out why my account wasnt re-activated.

    Is it so hard to send an email saying ''your account has been suspended because...'' or an email saying ''we have received your documents but....''
  21. wny2nyc47 wny2nyc47 is offline

    Princeton, NJ
    United States

    Posts: 1,229
    Joined: Nov 06

    Apr 18th, 2008 (4/18/2008 9:27am) in reply to BigHog1

    Wasn't this site fluffing Mansion for a while?
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