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MONEY MISSING FROM PLAYER'S ONLY ACCT!!!!

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  1. dOwnosaur dOwnosaur is offline

    Posts: 465
    Joined: Oct 06

    Jun 23rd, 2009 (6/23/2009 1:20pm)

    i logged into my account this morning and it was appx $2600 lite. i played a session last night and cked the balance at the end and everything was cool. i called support, and i think the lady said that no one logged into my account after my session. she had a thick accent though, and i cudn't understand her that well. there was an update this morning, so i hoping its a glitch on their end. is anyone else going through this? i need some peace of mind. it is my birthday and im quite sad now. plz help out ur boy imo
     
  2. checkchik checkchik is offline

    Posts: 31
    Joined: Apr 09

    Jun 23rd, 2009 (6/23/2009 1:24pm) in reply to dOwnosaur

    Everything is fine in my accounts. I'd contact support again...
  3. dOwnosaur dOwnosaur is offline

    Posts: 465
    Joined: Oct 06

    Jun 23rd, 2009 (6/23/2009 1:46pm) in reply to checkchik

    i contacted the live web support to confirm that no one else had logged into my account. the lady said 'this matter is already pending investigation....blah blah blah...' and i was like 'hey i just need some peace of mind here can u help me out.' and she was all 'this matter is already pending....' and i said 'thx u heartless robot'
     
    Thread Starter
  4. J_TheFuture_M J_TheFuture_M is offline

    Lillington, NC
    United States

    Posts: 267
    Joined: Mar 07

    Jun 23rd, 2009 (6/23/2009 1:53pm) in reply to dOwnosaur

     
    Originally Posted by dOwnosaur View Post

    i said 'thx u heartless robot'

    Just chill for a minute. Don't take it out on the customer service people. It'll get fixed but not in five minutes.
  5. CzechItDown CzechItDown is offline

    Cambridge, MA
    United States

    Posts: 403
    Joined: Mar 09

    Jun 23rd, 2009 (6/23/2009 2:07pm) in reply to dOwnosaur

     
    Originally Posted by dOwnosaur View Post

    i contacted the live web support to confirm that no one else had logged into my account. the lady said 'this matter is already pending investigation....blah blah blah...' and i was like 'hey i just need some peace of mind here can u help me out.' and she was all 'this matter is already pending....' and i said 'thx u heartless robot'

    I'm sure they'll expedite your request with mature replies such as this one.
  6. The Spewtard The Spewtard is offline

    Australia

    Posts: 1,155
    Joined: Oct 07

    Jun 23rd, 2009 (6/23/2009 2:08pm) in reply to J_TheFuture_M

    Email the security team. I was in frequent contact with one of the security guys from Cakepoker when my account was hacked.
    770 2
  7. unta unta is offline

    Tempe, AZ
    United States

    Posts: 568
    Joined: Mar 06

    Jun 23rd, 2009 (6/23/2009 5:50pm) in reply to The Spewtard

    if lee jones says be nice to CS people, its obv the cool thing to do
     
  8. dOwnosaur dOwnosaur is offline

    Posts: 465
    Joined: Oct 06

    Jun 23rd, 2009 (6/23/2009 7:35pm) in reply to dOwnosaur

    problem solved. ps i didnt technically call support a heartless robot. rather i said "thanks robot" bc of the robotic responses i was receiving. pss some douche tried to insult me via pm for that comment and it made me chuckle
     
    Thread Starter
  9. stevester214 stevester214 is offline

    United States

    Posts: 3,089
    Joined: Dec 05

    Jun 23rd, 2009 (6/23/2009 7:37pm) in reply to dOwnosaur

    I'd be careful or this guy might come for you

  10. pokerchief29 pokerchief29 is offline

    WI
    United States

    Posts: 2,609
    Joined: Aug 06

    Jun 23rd, 2009 (6/23/2009 8:54pm) in reply to J_TheFuture_M

     
    Originally Posted by J_TheFuture_M View Post

     
    Originally Posted by dOwnosaur View Post

    i said 'thx u heartless robot'

    Just chill for a minute. Don't take it out on the customer service people. It'll get fixed but not in five minutes.

    yea man just chill. its only a few thousand dollars. lol yea right. id be freaking the fk out
  11. apestyles apestyles is offline Moderator

    Vancouver
    Canada

    Posts: 5,087
    Joined: Sep 05

    Jun 23rd, 2009 (6/23/2009 9:10pm) in reply to dOwnosaur

    fwiw downosaur is a rly cool guy and trustworthy so lay off him a bit... Sorry I cant help you out but happy bday Rey.
     282 12 

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