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Phone Number to contact Full Tilt Customer Support? Account Missing, $$$ Missing

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  1. Essense Essense is offline

    Malibu, CA
    United States

    Posts: 79
    Joined: Jan 07

    Mar 7th, 2007 (3/7/2007 12:50am)

    I haven't played on FullTilt in about a week and when I went to launch the App today from my desktop there was a new software update to install. Ok did that. But now when I log in with my account name and PW my account has revereted to Play money status and the $$$ I had in there and FTP points are not showing up. I have not recieved any email from Full Tilt stating my account had any issues/problems.

    My past experience with Full Tilt email support has been atriocious, basically you write with a unique question or experience and some rep sends you back a prerendered email and your stuck.

    I certainly feel like if my account has been reverted to play money and all the money I have in there is now gone that I should have recieved an email from Full Tilt, and there is no longer a phone number to call on there website under the support tab.
  2. BigThangz BigThangz is offline

    Brookeville, MD
    United States

    Posts: 85
    Joined: Jan 07

    Mar 7th, 2007 (3/7/2007 12:55am) in reply to Essense

    you got hacked is what it sounds like check your transactino history an made play history
  3. Essense Essense is offline

    Malibu, CA
    United States

    Posts: 79
    Joined: Jan 07

    Mar 7th, 2007 (3/7/2007 1:03am) in reply to BigThangz

    My cashier tab is deviod of basically everything now, I can't check transaction history or anything. It's like the system thinks i'm a new account that has yet to deposit.

    I can't wait to get an email response from FTP telling me to unistall reinstall software, fax over FingerPrints ID Birth Certificate, my fisrtsborn... ect. in order to get some kind of legitmate response and inquirty into my dillemma here.

    Full Tilt Support, ArGGGGGGGGGGG!!!!!
    Thread Starter
  4. Hobotree Hobotree is offline

    Lisle, IL
    United States

    Posts: 270
    Joined: Feb 06

    Mar 7th, 2007 (3/7/2007 1:11am) in reply to Essense

    u sure u didnt open up the ftp.net version?
  5. Essense Essense is offline

    Malibu, CA
    United States

    Posts: 79
    Joined: Jan 07

    Mar 7th, 2007 (3/7/2007 1:12am) in reply to Essense

    This is ridiculous, googling has done nothing for a phone number support line from FullTilt.

    The other big sites have a Toll Free Phone Number don't they?
    Thread Starter
  6. The Mooks The Mooks is offline

    Saskatoon
    Canada

    Posts: 319
    Joined: Jun 06

    Mar 7th, 2007 (3/7/2007 1:14am) in reply to Hobotree

    prob it ^^^^^
     
  7. Essense Essense is offline

    Malibu, CA
    United States

    Posts: 79
    Joined: Jan 07

    Mar 7th, 2007 (3/7/2007 1:17am) in reply to Essense

    hmm,.. that could be possiblity, if there's different versions of the software then I may have the wrong one,... I just picked up the first one I saw on their website.

    Giving it a shot, will report back with results.

    Thanks for the heads up.
    Thread Starter
  8. Essense Essense is offline

    Malibu, CA
    United States

    Posts: 79
    Joined: Jan 07

    Mar 7th, 2007 (3/7/2007 1:27am) in reply to Hobotree

    yea, looks like that's gonna do it, whew.

    Download from www.fulltiltpoker.net is not the same as the one from www.fulltiltpoker.com, I would never have thought of that as a solution.

    Thanks again :)
    Thread Starter
  9. Edals Edals is offline

    Posts: 1,608
    Joined: Feb 06

    Mar 7th, 2007 (3/7/2007 1:41am) in reply to Essense

    My friend made the same mistake once.

    "Click the cashier button at the bottom left-hand corner of the Stars client..."
    "Dude, there is no effin cashier button whatsoever!"
    "Okay, how about in Lobby ---> Cashier."
    "No dude, there's no Cashier option there, either."
    "WTF dude, did you download it from pokerstars.com or pokerstars.net?!"
    "Pokerstars.net"
    "LOLOLOLOLOLOLOLOLOLOLOL!!!!!!111one!!1eleventyone "
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