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Pokerstars error code.

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  1. stephen07 stephen07 is offline

    Lincoln
    United Kingdom

    Posts: 319
    Joined: Jul 06

    Jan 28th, 2008 (1/28/2008 10:48am)

    Tried updating pokerstars today and get a error code -2/-67.Any ideas would be helpful.
  2. CL Type-S49 CL Type-S49 is offline

    Fairfax, VA
    United States

    Posts: 158
    Joined: May 07

    Jan 28th, 2008 (1/28/2008 1:11pm) in reply to stephen07

    To disable AVG in order to run pokerstars, you need to turn off the
    "Resident Shield" portion of the program. To do this, open the AVG
    control center, and in the section where it says "Security Status",
    right click on "Resident Shield" and choose "Properties". Uncheck the
    checkbox for "Turn on AVG Resident Shield protection" and click OK. You
    can now launch PokerStars (and should re-launch Resident Shield as soon
    as you do so, for maximum virus protection).

    Feel free to contact us back if you have any further questions.

    Regards,

    Bianca
    PokerStars Support Team
     
  3. stephen07 stephen07 is offline

    Lincoln
    United Kingdom

    Posts: 319
    Joined: Jul 06

    Jan 28th, 2008 (1/28/2008 1:23pm) in reply to CL Type-S49

    When i put my resident shield back on it shuts pokerstars down.
    Thread Starter
  4. TMLMS13 TMLMS13 is offline

    Waterloo
    Canada

    Posts: 15,987
    Joined: Dec 05

    Jan 28th, 2008 (1/28/2008 1:25pm) in reply to stephen07

    theres an update?
  5. The Brainiac The Brainiac is offline

    Schmargendorf
    Germany

    Posts: 177
    Joined: Feb 06

    Jan 28th, 2008 (1/28/2008 2:09pm) in reply to TMLMS13

    same shit here plus it says I have some Downloader Swizzor trojan , you get same shit ? WTF I aint got no trojan
  6. Bong BrOke Bong BrOke is offline need new bong

    Fort Lauderdale, FL
    United States

    Posts: 6,782
    Joined: Nov 06

    Jan 28th, 2008 (1/28/2008 2:10pm) in reply to The Brainiac

    The last AVG update is at fault for this shit!
  7. TonyBlaze TonyBlaze is offline

    Posts: 808
    Joined: Apr 06

    Jan 28th, 2008 (1/28/2008 2:16pm) in reply to stephen07

    Having the same problem, any further word on this?
     
  8. The Brainiac The Brainiac is offline

    Schmargendorf
    Germany

    Posts: 177
    Joined: Feb 06

    Jan 28th, 2008 (1/28/2008 2:17pm) in reply to TonyBlaze

    Anybody else got this Downloader.Swizzor shit detected by AVG too ?
  9. Bong BrOke Bong BrOke is offline need new bong

    Fort Lauderdale, FL
    United States

    Posts: 6,782
    Joined: Nov 06

    Jan 28th, 2008 (1/28/2008 2:19pm) in reply to TonyBlaze

    Last night when I updated AVG I started getting the virus notice so I closed it out and today I had the update problem, but I just restarted my comp and w/ AVG on it just starting working normal again...strange.
  10. Hateflops Hateflops is offline 7 over par. ship it!

    Posts: 7,044
    Joined: Nov 05

    Jan 28th, 2008 (1/28/2008 2:25pm) in reply to Bong BrOke

    <pre>A reboot of all of your hardware will often clear anything corrupted
    in memory that has blocked your ability to reach our site. Reboot
    your Cable/DSL modem (if any), then your Ethernet hub (if any), and
    finally your computer. This may solve your problem.

    Next, check your system date (including the year) and ensure that it
    is set properly. An incorrect system date causes the encryption
    certificate to fail.

    Beyond an incorrect date, the most common cause of an inability to
    connect while still being able to browse the web is a firewall
    blocking your access.

    Are you running any of these packages?

    Norton Internet Security / Norton Firewall / Norton AntiVirus

    McAfee Security Center / McAfee Firewall / McAfee AntiVirus

    ZoneAlarm

    A corporate Firewall

    A new Cable/DSL router? (If so, is it a wireless router?)

    If you can tell me about any of those things on your network, we can
    likely find the source of the trouble and get you back online quickly.

    It would also be helpful if you could send us your program log files
    (pokerstars.log.0, PokerStarsUpdate.log, PokerStarsCommunicate.log if
    present) that are located in your PokerStars folder.

    To find the log files, double click on "My Computer", then "local disk
    (C:)". Depending on where the program was saved to, you should see
    a "PokerStars" folder either here or in the "Program Files" folder.
    Inside the "PokerStars" folder you will find the log files. Please
    attach these files to an email and send it to support@pokerstars.com.

    Please note it is important that you send us these files as soon as
    you can as they are only kept for a period of one day.

    Regards,

    Troy
    PokerStars Support Team
    </pre>
  11. JWD_51 JWD_51 is offline

    Lima, OH
    United States

    Posts: 318
    Joined: Jul 07

    Jan 28th, 2008 (1/28/2008 4:11pm) in reply to stephen07

    Me too. But I would say that stars needs to correect their program, not AVG. There are too many virus bugs around to think that thew answer to this is to disable your protection!! Poker Stars- get a clue!!!
  12. fishm0nger fishm0nger is offline

    MA
    United States

    Posts: 1,154
    Joined: Mar 05

    Jan 28th, 2008 (1/28/2008 4:27pm) in reply to JWD_51

    It was AVG's fault, not stars'. Today's AVG update fixes the problem.
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