Check out our brand new Local Poker Communities! Get updates and interact with poker players in your area.
Visit the United States Poker Community | Visit the California Poker Community | Read more about the Launch of P5s Local

Is it possible my email/FTP account has been hacked??

Reply to Thread
  1. d7o1d1s0 d7o1d1s0 is offline

    United Kingdom

    Posts: 465
    Joined: Feb 09

    Aug 10th, 2010 (8/10/2010 9:26am)

    Hey,

    So I've not been able to login to my full tilt account since yesterday afternoon, it keeps telling me that my login or password is wrong. I have an RSA security token so it would be extremely difficult for anyone to hack my account, but i've sent two emails to full tilt (the first about 11 hours ago) about asking whats gone on and i've not had any response.

    the last time i was on full tilt i was making a minimum deposit using neteller, when an error message came up, 'you have lost communication with the server, please close'. This was literally as the deposit was going through.

    I think i'm probably being paranoid but it seems to me like full tilt really should've got back to me about this by now, wondering if anyone out there has experience of this sort of thing and could shed any light on the subject. Maybe someone is doctoring my outgoing email!? I have a pretty significant amount of money on there (I was despositing to allow me to withdraw it all to my neteller account) that i can't really afford to lose, so i'm pretty worried.

    Cheers
  2. d7o1d1s0 d7o1d1s0 is offline

    United Kingdom

    Posts: 465
    Joined: Feb 09

    Aug 10th, 2010 (8/10/2010 3:12pm) in reply to d7o1d1s0

    Update:

    STILL haven't recieved anything from full tilt support, which is bizarre cause as far as i knew their support was improving. Now about 20 hours since my initial email.
    STILL can't access my account, i've tried any other random passwords it could be but i'm really stuck.

    Shitting it....
    Thread Starter
  3. Gags30 Gags30 is offline

    Posts: 6,700
    Joined: Aug 07

    Aug 10th, 2010 (8/10/2010 5:27pm) in reply to d7o1d1s0

    sounds like your account is frozen for one reason or another. just email them and they'll help you sort it out
    170 2 

    Gags30 is an instructor at PocketFives Training . To get more of his advice and to watch his training videos, click here.

  4. jshark4 jshark4 is offline

    United States

    Posts: 1,153
    Joined: May 07

    Aug 10th, 2010 (8/10/2010 5:29pm) in reply to Gags30

    your not on any tables fwiw
    2
  5. bigwillie20 bigwillie20 is offline

    KS
    United States

    Posts: 2,863
    Joined: Sep 07

    Aug 10th, 2010 (8/10/2010 5:33pm) in reply to d7o1d1s0

     
    Originally Posted by d7o1d1s0 View Post

    Update:

    STILL haven't recieved anything from full tilt support, which is bizarre cause as far as i knew their support was improving. Now about 20 hours since my initial email.
    STILL can't access my account, i've tried any other random passwords it could be but i'm really stuck.

    Shitting it....

  6. MYBLUEDOG MYBLUEDOG is offline

    Greenville, MS
    United States

    Posts: 1,999
    Joined: May 07

    Aug 10th, 2010 (8/10/2010 5:43pm) in reply to bigwillie20

    If it was my account, I would send to:

    security@fulltiltpoker.com
    subject: URGENT - Account Access Problem
    I've not been able to login to my full tilt account since yesterday afternoon, it keeps telling me that my login or password is wrong. I have an RSA security token so it would be extremely difficult for anyone to hack my account, but i've sent two emails to full tilt (the first about 11 hours ago) about asking whats gone on and i've not had any response.

    the last time i was on full tilt i was making a minimum deposit using neteller, when an error message came up, 'you have lost communication with the server, please close'. This was literally as the deposit was going through.

    I think i'm probably being paranoid. Maybe someone is doctoring my outgoing email!? I have a pretty significant amount of money on there (I was despositing to allow me to withdraw it all to my neteller account) that i can't really afford to lose, so i'm pretty worried.
  7. d7o1d1s0 d7o1d1s0 is offline

    United Kingdom

    Posts: 465
    Joined: Feb 09

    Aug 10th, 2010 (8/10/2010 7:54pm) in reply to MYBLUEDOG

    Yeah, i've checked PTR and SS and there's not been any activity on my account, i can only hope there's not been any transfers/withdrawls. Still awaiting any reply...

    FTP support ftw.
    Thread Starter
Reply to Thread